Lexmark 1400 Series manual Jams and misfeeds troubleshooting, Partial document or photo prints

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cSelect your printer family.

dSelect your printer model.

eSelect your operating system.

fSelect the file you want to download, and follow the directions on the computer screen.

Partial document or photo prints

Check that the paper size being used matches the printer setting.

1From the software application, click File ΠPrint.

2Click Properties, Preferences, Options, or Setup.

3Click Paper Setup.

4Check the paper size.

Jams and misfeeds troubleshooting

Paper jam in the printer

1Press to turn off the printer.

2Firmly grasp the paper, and gently pull it out.

3Press to turn the printer back on.

Paper jam in the paper support

1Press to turn off the printer.

2Firmly grasp the paper, and gently pull it out.

3Press to turn the printer back on.

Paper or specialty media misfeeds

If paper or specialty media misfeeds or skews, or multiple sheets feed or stick together, try the following solutions.

Solution 1

Load a smaller amount of paper into the printer.

See “Loading various paper types” on page 21 for information about:

Maximum loading amounts per paper type

Specific loading instructions for supported paper and specialty media

Solution 2

Load paper with the print side facing you.

Solution 3

Use only new, unwrinkled paper.

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Image 44 Contents
Lexmark 1400 Series Users GuideOperating system notice Contents Working with photos Index Page Where to find Description Where to findFinding information about the printer DescriptionLexmark 1400 Series Select Lexmark Solution CenterClick Start ΠPrograms or All Programs ΠDescription Where to find US Where to find rest of world Page Setting up the printer Checking the box contentsFinding your MAC address Installing the printer on a networkNetworking the printer Use Learning about the printerUnderstanding the parts of the printer Use Learning about the software Using the printer softwareUsing the Lexmark Imaging Studio From here You can Using the Solution CenterClick Using Print Properties Opening Print PropertiesUsing the Save Settings menu Using the I Want To menuUsing the Options menu Using the Print Properties tabsUsing the Toolbar Resetting printer software settings to defaults Click Start ΠSettings ΠPrinters or Printers and FaxesWindows 2000, Windows XP, or Windows Vista users Click Printing PreferencesLoading paper and various paper types Loading paperLoading various paper types Load up to Make sureLoad up to Make sure Load up to Click Properties, Preferences, Options, or Setup PrintingPrinting a document Printing a bannerCollated Not collated Printing collated copiesPrinting envelopes Printing multiple pages on one sheet Printing iron-on transfersPrinting high-quality graphics Printing a Web Printing the last page first reverse page orderPrinting transparencies Printing photos or images from a Web Print orNormal Quick Black and White Text Only Click Print NowUsing Print Properties to print borderless photos Working with photosPrinting photos from the Photo Library Click View / Print Photo LibraryPaper sizes supported Dimensions Printing Photo PackagesCreating photo projects Creating Photo Greeting CardsCreating and viewing a slideshow Viewing a saved slideshowPrinting an image as a multiple-page poster Click SlideshowRemoving a used print cartridge Maintaining the printerChanging print cartridges Installing print cartridges Cleaning the print cartridge nozzles Open the Solution CenterAchieving better print quality Improving print qualityWiping the print cartridge nozzles and contacts Preserving the print cartridges Ordering suppliesPart number PaperUsing genuine Lexmark print cartridges Refilling a print cartridgeRecycling Lexmark products Part number Average cartridge standard page yield is up to1Troubleshooting Setup troubleshootingPower light is not lit Software does not installDoes not print Solution Print troubleshooting Print speed is slowClick Quality/Copies Printer does not print or respondPoor quality at the edges Poor text and graphic quality Jams and misfeeds troubleshooting Partial document or photo printsPaper jam in the printer Paper jam in the paper supportPrinter does not feed paper, envelopes, or specialty media Banner paper jamsBlinking power light troubleshooting Error messages troubleshootingPower light blinks slowly Power light blinks rapidlyRemoving and reinstalling the software Black and Color cartridge replacement requiredEdition notice TrademarksEnergy Star Power consumption Product power consumptionIndex