Lexmark 1400 Series Printer does not feed paper, envelopes, or specialty media, Banner paper jams

Page 45

Solution 4

Adjust the paper guide:

•When using media less than 8.5 inches wide

•Against the left edge of the paper or media, making sure it does not buckle

Printer does not feed paper, envelopes, or specialty media

Solution 1

If there is a paper jam, see “Jams and misfeeds troubleshooting” on page 44.

Solution 2

Verify that the specialty media is loaded correctly.

Solution 3

Try loading one page, envelope, or sheet of specialty media at a time.

Solution 4

Make sure the printer is set as the default printer and is not on hold or paused.

1Click:

•For Windows XP Pro: Start Œ Settings Œ Printers and Faxes.

•For Windows XP Home: Start Œ Control Panel Œ Printers and Faxes.

•For Windows 2000 or Windows Vista: Start Œ Settings Œ Printers.

2Double-click the name of your printer.

3Click Printer.

•Make sure no check mark appears next to Pause Printing.

•Make sure a check mark does appear next to Set As Default.

Banner paper jams

1Press to turn off the printer.

2Remove the jammed banner paper from the printer.

To keep a banner print job from jamming:

•Use only the number of sheets needed for the banner.

•Select the following settings to enable the printer to feed paper continuously without jamming: 1 With a document open, click File Œ Print.

2 Click Properties, Preferences, Options, or Setup.

3 Select the Paper Setup tab.

4 From the Paper Size area, select Banner.

5 Select Letter Banner or A4 Banner as the paper size.

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Contents
Users Guide Lexmark 1400 SeriesOperating system notice Contents Working with photos Index Page Description Where to find Where to findFinding information about the printer DescriptionSelect Lexmark Solution Center Click Start Œ Programs or All Programs ŒLexmark 1400 Series Description Where to find US Where to find rest of world Page Checking the box contents Setting up the printerInstalling the printer on a network Networking the printerFinding your MAC address Learning about the printer Understanding the parts of the printerUse Use Using the printer software Using the Lexmark Imaging StudioLearning about the software Using the Solution Center ClickFrom here You can Opening Print Properties Using Print PropertiesUsing the I Want To menu Using the Save Settings menuUsing the Options menu Using the Print Properties tabsUsing the Toolbar Click Start Œ Settings Œ Printers or Printers and Faxes Resetting printer software settings to defaultsWindows 2000, Windows XP, or Windows Vista users Click Printing PreferencesLoading paper Loading paper and various paper typesLoading various paper types Load up to Make sureLoad up to Make sure Load up to Printing Click Properties, Preferences, Options, or SetupPrinting a document Printing a bannerPrinting collated copies Printing envelopesCollated Not collated Printing iron-on transfers Printing high-quality graphicsPrinting multiple pages on one sheet Printing the last page first reverse page order Printing transparenciesPrinting a Web Print or Printing photos or images from a WebNormal Quick Black and White Text Only Click Print NowWorking with photos Using Print Properties to print borderless photosPrinting photos from the Photo Library Click View / Print Photo LibraryPrinting Photo Packages Paper sizes supported DimensionsCreating photo projects Creating Photo Greeting CardsViewing a saved slideshow Creating and viewing a slideshowPrinting an image as a multiple-page poster Click SlideshowMaintaining the printer Changing print cartridgesRemoving a used print cartridge Installing print cartridges Open the Solution Center Cleaning the print cartridge nozzlesAchieving better print quality Improving print qualityWiping the print cartridge nozzles and contacts Ordering supplies Preserving the print cartridgesPart number PaperRefilling a print cartridge Using genuine Lexmark print cartridgesRecycling Lexmark products Part number Average cartridge standard page yield is up to1Setup troubleshooting TroubleshootingPower light is not lit Software does not installDoes not print Solution Print speed is slow Print troubleshootingPrinter does not print or respond Poor quality at the edgesClick Quality/Copies Poor text and graphic quality Partial document or photo prints Jams and misfeeds troubleshootingPaper jam in the printer Paper jam in the paper supportBanner paper jams Printer does not feed paper, envelopes, or specialty mediaError messages troubleshooting Blinking power light troubleshootingPower light blinks slowly Power light blinks rapidlyBlack and Color cartridge replacement required Removing and reinstalling the softwareTrademarks Edition noticeEnergy Star Product power consumption Power consumptionIndex
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