Xerox Inkjet Printer manual Printed document is blank

Page 54

The printed document is blank

Cause

Suggested Solution

There may be a problem with the print head, printer cable, or your PC.

Print a Test print by unplugging the power cord from the rear of the unit; then, while pressing the Printer Control button, reinsert the power cord into the back of the unit and continue to hold the Printer Control button until the print head starts to move.

If the Test print is good, check the printer cable or your PC.

If the Test print is blank, do one or more of the following:

Remove, then reinstall the print head.

Select the Cartridge Clean button from the Maintenance property page to clean and restore the print head. Repeat the process two times.

Remove print head, wipe print head with a damp paper towel, and then reinstall the print head.

46

Image 54
Contents DocuPrint C8 Ink Jet Printer Publication number 701P30101 Customer Support Page Contents Troubleshooting the printer Selecting and ordering suppliesPrinting DOS in a Window Index Page Introduction Safety notes Generating Floppy Disks from your CDPage Page Page Page Printer Registration Directions for On-Line RegistrationUnderstanding the printer’s features Hardware features Inside view of DocuPrint C8 Printer Back view of DocuPrint C8 Printer Control panel Operation Normal Printer OperationLED On Continuously LED Blinking Intermittently 0.2 sec On, 1.4 sec OffPrinter specifications Feature SpecificationFeatureSpecification System Requirements Printable area / Margins Recommended PossibleUsing the printer settings Downloading the Windows NT 4.0 Printer DriverLanguage field, select US English or French From the Printers folder for Windows 95/98 Accessing printer settingsFrom a Windows software application From the Printers folder for Windows NTPaper/Output Property Page Paper size Paper typePrint quality Photo quality Resolution is Saved settingsSave As button Status button Default AllDelete button Device mimic printer illustration in lower left cornerLayout Property Print crop marks Default buttonNumber of sheets Print sheetsClear All Cancel Help Select SheetsPrint borders Defaults buttonImages per sheet NoneMirror Image Image Quality Property Contrast SaturationGreen DefaultsRed BlueAbout Status Property Page Percent complete Now printingCopy RestartMaintenance Property Page ∙ Previously used print cartridge ∙ Color ink cartridgeClean ∙ New print cartridgeAlign Print the Alignment Test Pattern TestChecking the documents in the print queue Troubleshooting the printer Cause Suggested Solution Printed document is blank Cause Suggested Solution Document prints slowly Document sent to the printer does not print Installation/Reference Guide for Front Panel LED is on continuouslyPage Front Panel LED is blinking slowly Front Panel LED is blinking intermittentlyPrint is blurry or jagged vertical lines appear Printed image is clipped or off the edge of the media Cause Suggested Solution Cause Suggested Solution Print is faint or missing Ink is smeared on the printed pages Print quality of transparencies is poor Color variations appear in large areas of color Paper is not feeding properly Paper does not stack neatly in the paper output shelf Packing the printer for return to a Service Center Printer Selecting and ordering supplies Selecting plain paper Paper weightsCartridges and print heads Description Reorder NumberSelecting specialty print media Selecting banner paper Selecting labelsSelecting transparencies Selecting envelopesPrinting DOS in a Window Windows NT Index