Extra characters, dashes, or lines appear on the printed pages
Cause | Suggested Solution |
The printer cable is too long.
Use a printer cable that is less than six feet long.
Port Monitoring software is active from a device previously connected to the printer (parallel) port.
Remove all previously installed printer drivers or devices from your PC.
Printer buffer contains data from previous print job
Printer cable is not IEEE 1284
Printer is connected to the PC through a
Unplug printer power cord to purge printer buffer. Restart PC. Reconnect printer power cord. Print document again.
Replace printer cable with IEEE 1284 compliant cable.
Connect printer directly to the PC.
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