Xerox DOCUTECH 65 manual Maintenance, Paper and other stock, Problem solving

Page 4
2. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Table of contents

Operator Guide

Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Unloading the Stacker during printing . . . . . . . . . . . . . . . . . . . 1-13 Peripheral hardware components . . . . . . . . . . . . . . . . . . . . . . . 1-14 Controller software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

2. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Power-on procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Controller power-on procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Printer power-on procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Power-off procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Printer power-off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4 Controller power-off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7 Emergency power-off procedures . . . . . . . . . . . . . . . . . . . . . . . 2-8 Printer faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Clearing printer faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Replaceable units and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Replaceable items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Ordering CRUs and other supplies . . . . . . . . . . . . . . . . . . . . . . 2-14 Dry Ink (Toner) usage and “Dry Ink Low” message . . . . . . . . . 2-16

3. Paper and other stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Performance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Paper handling guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 General stapling guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Performance tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Recommendations for loading special stock . . . . . . . . . . . . . . . . . . . . . 3-9 Recommendations for handling, loading, and storing paper . . . . . . . . 3-12 Loading and handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12 Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

4. Problem solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Avoiding the problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Solving the problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Calling the Welcome Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

2

DocuTech 65/DocuPrint 65

Page 3 Page 5
Image 4
Page 3 Page 5
Contents Xerox Document Services Platform DocuTech 65/DocuPrint Operator Guide800 Phillips Road Building 845-17S Webster, New York USA Xerox Corporation Global Knowledge and Document Services2001 by Xerox Corporation. All rights reserved Table of contents Safety notesIntroduction 1. Product overview4. Problem solving 2. Maintenance3. Paper and other stock Introduction Powering down the systemAbout this guide Contents Service requirements RequirementsTelephone requirements Xerox Customer Support 1301 Ridgeview Drive, Bldg Lewisville, TXCanadian industry requirements For service in Canada callUnited States Electromagnetic comparabilityEuropean Union Operator Guide Safety notes SymbologyFigure 1. Hot surface symbol Figure 2. Heated surface symbolEuropean Union declaration of conformity Approvals and certificationThis is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Electricity at Work Regulation - UK The RegulationCheck your understanding Question What is the Electricity at Work Regulation?Question Is Xerox equipment safe? Question Is the Xerox equipment in my premises safe?Your responsibility Additional queriesTHE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE ANDElectrical safety PrinterController Printer power on/off indicator Figure 3. Power on/off indicatorPrinter or controller - emergency power off Printer - ozone informationPrinter - laser safety Printer - operational safety Safety Quality Standards Other National Standards Do theseAdditional information - USA Additional information - Europe Operator Guide 1. Product overview Hardware componentsController components Figure 1-1. Controller componentsPrinter components Figure 1-2. Printer componentsTray 5, Bypass Stacker Finisher for stapled setsPaper trays trays Figure 1-3. TraysNOTE To achieve the maximum copying speed, paper should be loaded Long Edge Feed in the paper trays whenever possibleBypass tray tray Figure 1-4. Bypass TrayHigh Capacity feeder tray Figure 1-5. High Capacity FeederTray guides and loading paper Performance capabilitiesLoading paper in Trays Figure 1-6. Loading TraysLoading paper in the Bypass Tray Tray Loading paper in the High Capacity Feeder TrayFigure 1-7. Loading Trays 5 and Bypass Tray hereChanging the Tray 6 settings Figure 1-8. Changing the guides from 8.5 x 11 inches to A4Product overview Finisher Top TrayStacker Tray Figure 1-9. Finisher componentsStapling Finishers before the end ofFinishers after the end of Unloading the Stacker during printing Staple placementTable 1-1. Staple placement Peripheral hardware components Figure 1-10. Special accessory shelfController software Modems1-16 2. Maintenance Power-on proceduresController power-on procedure Figure 2-1. Controller power-on button and LEDPrinter power-on procedure Figure 2-2. Printer power-onPower-off procedures Printer power-offPreferred Method Alternate Method Printer power-off from the controllerFigure 2-3. Printer power-off Printer Power-Off Using The Red Button After the Red Button is used, the printer will take longer to reboot Figure 2-4. Printer power-off, red buttonRED BUTTON Controller power-off Figure 2-5. Controller power-off button and LEDController Power- Off Printer power-off Emergency power-off proceduresController or Printer Emergency Conditions Printer faults Clearing printer faultsPaper jams Xerox Document Services Platform Series Problem Solving Guide and theFigure 2-6. Jam clearance areas Figure 2-7. Finisher area 2-11Figure 2-8. Access to area 2-12Replaceable units and supplies Figure 2-9. Location of CRUs and suppliesReplaceable items Ordering CRUs and other suppliesTable 2-1. Telephone numbers for orders SuppliesTable 2-2. Life expectancy for CRUs and consumable supplies Fuser CRUXerographic CRU Paper Feed RollDry Ink Toner usage and “Dry Ink Low” message “Dry ink is low” messageTable 2-3. Dry ink toner usage and area coverage PRINTS PER3. Paper and other stock Performance informationFeed Direction The dimension of this edge is controlled by the tray Paper handling guidelinesFigure 3-1. Size requirement for duplex printing Figure 3-2. Tray capabilities General stapling guidelines Table 3-1. Staple capability for various paper weightsFigure 3-3. Size requirements for stapling This edgeSymbols Characters Performance tablesTable 3-2. Printer performance for standard paper 20 lb USA LetterLegal LedgerTable 3-3. Printer performance for standard paper 80 gsm Xerox Europe A4 CoverFoolscap Spanish Sp. FolioLetterhead Pre-printed formsPre-drilled/pre-punched holes standard locationsRecommendations for loading special stock Paper WeightTable 3-5. Printer performance for new and recycled plain paper Throughput Material 8.5 x 11 in. or A4edge Reinforced MylarCard stock GBC stock SamecedaLoading and handling Recommendations for handling, loading, and storing paperStoring 4. Problem solving Avoiding the problemsSolving the problems Table 4-1. Troubleshooting tipsPower ControllerStock handlingTable 4-1. Troubleshooting tips Calling the Welcome Center Operator Guide Problem solvingDocuTech 65/DocuPrint
Top Page Image Contents