Contents
DocuTech 65/DocuPrint Operator Guide
Xerox Document Services Platform
Xerox Corporation Global Knowledge and Document Services
800 Phillips Road Building 845-17S Webster, New York USA
2001 by Xerox Corporation. All rights reserved
1. Product overview
Table of contents
Safety notes
Introduction
2. Maintenance
4. Problem solving
3. Paper and other stock
Powering down the system
Introduction
About this guide
Contents
Xerox Customer Support 1301 Ridgeview Drive, Bldg Lewisville, TX
Service requirements
Requirements
Telephone requirements
For service in Canada call
Canadian industry requirements
Electromagnetic comparability
United States
European Union
Introduction
Figure 2. Heated surface symbol
Safety notes
Symbology
Figure 1. Hot surface symbol
Approvals and certification
European Union declaration of conformity
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures
The Regulation
Electricity at Work Regulation - UK
Question Is the Xerox equipment in my premises safe?
Check your understanding
Question What is the Electricity at Work Regulation?
Question Is Xerox equipment safe?
PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE AND
Your responsibility
Additional queries
THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST
Printer
Electrical safety
Controller
Figure 3. Power on/off indicator
Printer power on/off indicator
Printer - ozone information
Printer or controller - emergency power off
Printer - laser safety
Safety Quality Standards Other National Standards Do these
Printer - operational safety
Additional information - USA Additional information - Europe
Safety notes
Hardware components
1. Product overview
Figure 1-1. Controller components
Controller components
Stacker Finisher for stapled sets
Printer components
Figure 1-2. Printer components
Tray 5, Bypass
Long Edge Feed in the paper trays whenever possible
Paper trays trays
Figure 1-3. Trays
NOTE To achieve the maximum copying speed, paper should be loaded
Figure 1-4. Bypass Tray
Bypass tray tray
Figure 1-5. High Capacity Feeder
High Capacity feeder tray
Figure 1-6. Loading Trays
Tray guides and loading paper
Performance capabilities
Loading paper in Trays
Bypass Tray here
Loading paper in the Bypass Tray Tray
Loading paper in the High Capacity Feeder Tray
Figure 1-7. Loading Trays 5 and
Figure 1-8. Changing the guides from 8.5 x 11 inches to A4
Changing the Tray 6 settings
Product overview
Figure 1-9. Finisher components
Finisher
Top Tray
Stacker Tray
Finishers before the end of
Stapling
Finishers after the end of
Staple placement
Unloading the Stacker during printing
Table 1-1. Staple placement
Figure 1-10. Special accessory shelf
Peripheral hardware components
Modems
Controller software
1-16
Power-on procedures
2. Maintenance
Figure 2-1. Controller power-on button and LED
Controller power-on procedure
Figure 2-2. Printer power-on
Printer power-on procedure
Printer power-off from the controller
Power-off procedures
Printer power-off
Preferred Method Alternate Method
Figure 2-3. Printer power-off Printer Power-Off Using The Red Button
Figure 2-4. Printer power-off, red button
After the Red Button is used, the printer will take longer to reboot
RED BUTTON
Figure 2-5. Controller power-off button and LED
Controller power-off
Emergency power-off procedures
Controller Power- Off Printer power-off
Controller or Printer Emergency Conditions
Xerox Document Services Platform Series Problem Solving Guide and the
Printer faults
Clearing printer faults
Paper jams
Figure 2-6. Jam clearance areas
2-11
Figure 2-7. Finisher area
2-12
Figure 2-8. Access to area
Figure 2-9. Location of CRUs and supplies
Replaceable units and supplies
Supplies
Replaceable items
Ordering CRUs and other supplies
Table 2-1. Telephone numbers for orders
Paper Feed Roll
Table 2-2. Life expectancy for CRUs and consumable supplies
Fuser CRU
Xerographic CRU
PRINTS PER
Dry Ink Toner usage and “Dry Ink Low” message
“Dry ink is low” message
Table 2-3. Dry ink toner usage and area coverage
Performance information
3. Paper and other stock
Paper handling guidelines
Feed Direction The dimension of this edge is controlled by the tray
Figure 3-1. Size requirement for duplex printing
Figure 3-2. Tray capabilities
This edge
General stapling guidelines
Table 3-1. Staple capability for various paper weights
Figure 3-3. Size requirements for stapling
Performance tables
Symbols Characters
Ledger
Table 3-2. Printer performance for standard paper 20 lb USA
Letter
Legal
Spanish Sp. Folio
Table 3-3. Printer performance for standard paper 80 gsm Xerox Europe
A4 Cover
Foolscap
locations
Letterhead
Pre-printed forms
Pre-drilled/pre-punched holes standard
Throughput Material 8.5 x 11 in. or A4
Recommendations for loading special stock
Paper Weight
Table 3-5. Printer performance for new and recycled plain paper
Reinforced Mylar
edge
Card stock
Sameceda
GBC stock
Recommendations for handling, loading, and storing paper
Loading and handling
Storing
Avoiding the problems
4. Problem solving
Controller
Solving the problems
Table 4-1. Troubleshooting tips
Power
handling
Stock
Stock
Calling the Welcome Center
Problem solving
Operator Guide
DocuTech 65/DocuPrint