Contents
Xerox Document Services Platform
DocuTech 65/DocuPrint Operator Guide
800 Phillips Road Building 845-17S Webster, New York USA
Xerox Corporation Global Knowledge and Document Services
2001 by Xerox Corporation. All rights reserved
Introduction
Table of contents
Safety notes
1. Product overview
4. Problem solving
2. Maintenance
3. Paper and other stock
Introduction
Powering down the system
About this guide
Contents
Telephone requirements
Service requirements
Requirements
Xerox Customer Support 1301 Ridgeview Drive, Bldg Lewisville, TX
Canadian industry requirements
For service in Canada call
United States
Electromagnetic comparability
European Union
Operator Guide
Figure 1. Hot surface symbol
Safety notes
Symbology
Figure 2. Heated surface symbol
European Union declaration of conformity
Approvals and certification
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures
Electricity at Work Regulation - UK
The Regulation
Question Is Xerox equipment safe?
Check your understanding
Question What is the Electricity at Work Regulation?
Question Is the Xerox equipment in my premises safe?
THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST
Your responsibility
Additional queries
PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE AND
Electrical safety
Printer
Controller
Printer power on/off indicator
Figure 3. Power on/off indicator
Printer or controller - emergency power off
Printer - ozone information
Printer - laser safety
Printer - operational safety
Safety Quality Standards Other National Standards Do these
Additional information - USA Additional information - Europe
Operator Guide
1. Product overview
Hardware components
Controller components
Figure 1-1. Controller components
Tray 5, Bypass
Printer components
Figure 1-2. Printer components
Stacker Finisher for stapled sets
NOTE To achieve the maximum copying speed, paper should be loaded
Paper trays trays
Figure 1-3. Trays
Long Edge Feed in the paper trays whenever possible
Bypass tray tray
Figure 1-4. Bypass Tray
High Capacity feeder tray
Figure 1-5. High Capacity Feeder
Loading paper in Trays
Tray guides and loading paper
Performance capabilities
Figure 1-6. Loading Trays
Figure 1-7. Loading Trays 5 and
Loading paper in the Bypass Tray Tray
Loading paper in the High Capacity Feeder Tray
Bypass Tray here
Changing the Tray 6 settings
Figure 1-8. Changing the guides from 8.5 x 11 inches to A4
Product overview
Stacker Tray
Finisher
Top Tray
Figure 1-9. Finisher components
Stapling
Finishers before the end of
Finishers after the end of
Unloading the Stacker during printing
Staple placement
Table 1-1. Staple placement
Peripheral hardware components
Figure 1-10. Special accessory shelf
Controller software
Modems
1-16
2. Maintenance
Power-on procedures
Controller power-on procedure
Figure 2-1. Controller power-on button and LED
Printer power-on procedure
Figure 2-2. Printer power-on
Preferred Method Alternate Method
Power-off procedures
Printer power-off
Printer power-off from the controller
Figure 2-3. Printer power-off Printer Power-Off Using The Red Button
After the Red Button is used, the printer will take longer to reboot
Figure 2-4. Printer power-off, red button
RED BUTTON
Controller power-off
Figure 2-5. Controller power-off button and LED
Controller Power- Off Printer power-off
Emergency power-off procedures
Controller or Printer Emergency Conditions
Paper jams
Printer faults
Clearing printer faults
Xerox Document Services Platform Series Problem Solving Guide and the
Figure 2-6. Jam clearance areas
Figure 2-7. Finisher area
2-11
Figure 2-8. Access to area
2-12
Replaceable units and supplies
Figure 2-9. Location of CRUs and supplies
Table 2-1. Telephone numbers for orders
Replaceable items
Ordering CRUs and other supplies
Supplies
Xerographic CRU
Table 2-2. Life expectancy for CRUs and consumable supplies
Fuser CRU
Paper Feed Roll
Table 2-3. Dry ink toner usage and area coverage
Dry Ink Toner usage and “Dry Ink Low” message
“Dry ink is low” message
PRINTS PER
3. Paper and other stock
Performance information
Feed Direction The dimension of this edge is controlled by the tray
Paper handling guidelines
Figure 3-1. Size requirement for duplex printing
Figure 3-2. Tray capabilities
Figure 3-3. Size requirements for stapling
General stapling guidelines
Table 3-1. Staple capability for various paper weights
This edge
Symbols Characters
Performance tables
Legal
Table 3-2. Printer performance for standard paper 20 lb USA
Letter
Ledger
Foolscap
Table 3-3. Printer performance for standard paper 80 gsm Xerox Europe
A4 Cover
Spanish Sp. Folio
Pre-drilled/pre-punched holes standard
Letterhead
Pre-printed forms
locations
Table 3-5. Printer performance for new and recycled plain paper
Recommendations for loading special stock
Paper Weight
Throughput Material 8.5 x 11 in. or A4
edge
Reinforced Mylar
Card stock
GBC stock
Sameceda
Loading and handling
Recommendations for handling, loading, and storing paper
Storing
4. Problem solving
Avoiding the problems
Power
Solving the problems
Table 4-1. Troubleshooting tips
Controller
Stock
handling
handling
Calling the Welcome Center
Operator Guide
Problem solving
DocuTech 65/DocuPrint
