Xerox DOCUTECH 65 manual Problem solving, Avoiding the problems

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4.Problem solving

This chapter will assist you in avoiding problems and solving those that may occur. It also provides information on how to contact the Welcome Center.

Avoiding the problems

A variety of situations can affect the quality of the printer output. For optimal performance, follow these guidelines:

•Do not locate the printer in direct sunlight or near a heat source such as a radiator.

•Avoid sudden changes in the environment surrounding the printer. When a change occurs, allow the printer at least two hours to adjust to its new environment, depending on the extent of the change.

•Always set the Edge Guides in the trays to the size of the stock in the tray. Otherwise, you may experience jams.

•Avoid dusty environments. Dust in the printer can cause paper handling problems. Dust in either the printer or the controller can cause electrical problems.

•Avoid placing routing cables where they may be stepped on or damaged, or come in contact with liquids or sharp edges.

•Avoid placing routing cables where they could cause tripping hazards. This is especially true when the controller is in the standard location, on the floor.

•Locate the equipment in a properly lighted area to facilitate operation and service.

DocuTech 65/DocuPrint 65

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Contents Xerox Document Services Platform USA Table of contents Maintenance Problem solvingPaper and other stock About this guide Powering down the systemContents Service requirements RequirementsTelephone requirements Canadian industry requirements For service in Canada call 800Electromagnetic comparability United StatesEuropean Union Introduction Operator Guide DocuTech 65/DocuPrint Hot surface symbol SymbologyApprovals and certification European Union declaration of conformityOperator Guide Safety notes Regulation Electricity at Work Regulation UKCheck your understanding Question What is the Electricity at Work Regulation?Question Is Xerox equipment safe? Question Is the Xerox equipment in my premises safe?Your responsibility Additional queriesQuestion I require records of all tests Printer Electrical safetyController Power on/off indicator Printer power on/off indicatorPrinter ozone information Printer or controller emergency power offPrinter laser safety Safety Quality Standards Other National Standards Do these Printer operational safetyAdditional information USA Additional information Europe Safety notes Operator Guide DocuTech 65/DocuPrint Hardware components Product overviewController components Controller componentsGreen or Gold colored areas act as markers Printer componentsTrays Paper trays traysBypass Tray Bypass tray trayHigh Capacity Feeder High Capacity feeder trayTray guides and loading paper Performance capabilitiesLoading paper in Trays Loading paper in the High Capacity Feeder Tray Loading paper in the Bypass Tray TrayBypass Tray here High Capacity Feed Tray hereChanging the guides from 8.5 x 11 inches to A4 Changing the Tray 6 settingsPage Top Tray FinisherStacker Tray Press the Finisher Button toFinishers after the end Finishers before the end StaplingStaple placement Staple placementUnloading the Stacker during printing Peripheral hardware components 10. Special accessory shelfModems Controller softwareProduct overview Operator Guide DocuTech 65/DocuPrint Power-on procedures MaintenanceController power-on button and LED Controller power-on procedurePrinter power-on Printer power-on procedurePrinter power-off Preferred Method Alternate Method Power-off proceduresPrinter power-off from the controller Printer Power-Off Using The Printer SwitchPrinter power-off Printer Power-Off Using The Red Button Printer power-off, red button Controller power-off button and LED Controller power-offEmergency power-off procedures Printer faults Clearing printer faultsPaper jams Jam clearance areas Finisher area Access to area Location of CRUs and supplies Replaceable units and suppliesOrdering CRUs and other supplies Replaceable itemsTelephone numbers for orders SuppliesFuser CRU Life expectancy for CRUs and consumable suppliesXerographic CRU Paper Feed RollDry ink toner usage and area coverage 6R849 6R82121,700 43,400 130,200 Performance information Paper and other stockPaper handling guidelines Tray capabilities General stapling guidelines Staple capability for various paper weightsPerformance tables Symbols Characters Letter Printer performance for standard paper 20 lb USALegal LedgerA4 Cover Printer performance for standard paper 80 gsm Xerox EuropeFoolscap Spanish Sp. FolioTransparencies Printer performance for non-standard paper and other stocksLabels GBC brand pre-punched SamecedaRecommendations for loading special stock Edge Reinforced MylarCard stock TabsSameceda GBC stockRecommendations for handling, loading, and storing paper Loading and handlingStoring Avoiding the problems Problem solvingSolving the problems Handling There are jams Check the paper path for Calling the Welcome Center Problem solving Operator Guide DocuTech 65/DocuPrint