Xerox DOCUTECH 65 manual Replaceable items, Ordering CRUs and other supplies, Supplies

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Replaceable items

Maintenance

Operator Guide

Replaceable items

The following components are replaceable:

•The Xerographic Module

•The Fuser Module

•The Paper Feed Roll Cartridges

•Dry Ink (Toner) Cartridge

•Staple Cartridge

•Developer Collector Bottle

If a replacable item must be changed, a message will appear on the controller.

To replace these units, simply follow the instructions provided with each replacement box. Also, use the box and prepaid return label to return the old unit to Xerox.

Instructions for replacing the Dry Ink Cartridge are also found inside the front door of the machine.

Ordering CRUs and other supplies

The telephone numbers for placing orders are shown in Table 2-1.

Table 2-1. Telephone numbers for orders

Type of Order	Number to Call

Supplies	USA: (800) 822-2200 (T&M)
	Canada - English: (800) 668-0199
	Canada - French: (800) 733-9400 (T&M)
	Xerox Europe: Contact your local representative.

CRUs	USA: (800) 821-2797 (FSMA only)
	Canada: (800) 668-0199
	Canada - Toronto: (800) 733-9400 (T&M)
	Xerox Europe: Contact your local representative.

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Contents Xerox Document Services Platform DocuTech 65/DocuPrint Operator GuideXerox Corporation Global Knowledge and Document Services 800 Phillips Road Building 845-17S Webster, New York USA2001 by Xerox Corporation. All rights reserved Introduction Table of contentsSafety notes 1. Product overview2. Maintenance 4. Problem solving3. Paper and other stock Powering down the system IntroductionAbout this guide Contents Telephone requirements Service requirementsRequirements Xerox Customer Support 1301 Ridgeview Drive, Bldg Lewisville, TXCanadian industry requirements For service in Canada callElectromagnetic comparability United StatesEuropean Union Introduction Figure 1. Hot surface symbol Safety notesSymbology Figure 2. Heated surface symbolEuropean Union declaration of conformity Approvals and certificationThis is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Electricity at Work Regulation - UK The RegulationQuestion Is Xerox equipment safe? Check your understandingQuestion What is the Electricity at Work Regulation? Question Is the Xerox equipment in my premises safe?THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST Your responsibilityAdditional queries PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE ANDElectrical safety PrinterController Printer power on/off indicator Figure 3. Power on/off indicatorPrinter or controller - emergency power off Printer - ozone informationPrinter - laser safety Printer - operational safety Safety Quality Standards Other National Standards Do theseAdditional information - USA Additional information - Europe Safety notes 1. Product overview Hardware componentsController components Figure 1-1. Controller componentsTray 5, Bypass Printer componentsFigure 1-2. Printer components Stacker Finisher for stapled setsNOTE To achieve the maximum copying speed, paper should be loaded Paper trays traysFigure 1-3. Trays Long Edge Feed in the paper trays whenever possibleBypass tray tray Figure 1-4. Bypass TrayHigh Capacity feeder tray Figure 1-5. High Capacity FeederLoading paper in Trays Tray guides and loading paperPerformance capabilities Figure 1-6. Loading TraysFigure 1-7. Loading Trays 5 and Loading paper in the Bypass Tray TrayLoading paper in the High Capacity Feeder Tray Bypass Tray hereChanging the Tray 6 settings Figure 1-8. Changing the guides from 8.5 x 11 inches to A4Product overview Stacker Tray FinisherTop Tray Figure 1-9. Finisher componentsFinishers before the end of StaplingFinishers after the end of Staple placement Unloading the Stacker during printingTable 1-1. Staple placement Peripheral hardware components Figure 1-10. Special accessory shelfController software Modems1-16 2. Maintenance Power-on proceduresController power-on procedure Figure 2-1. Controller power-on button and LEDPrinter power-on procedure Figure 2-2. Printer power-onPreferred Method Alternate Method Power-off proceduresPrinter power-off Printer power-off from the controllerFigure 2-3. Printer power-off Printer Power-Off Using The Red Button Figure 2-4. Printer power-off, red button After the Red Button is used, the printer will take longer to rebootRED BUTTON Controller power-off Figure 2-5. Controller power-off button and LEDEmergency power-off procedures Controller Power- Off Printer power-offController or Printer Emergency Conditions Paper jams Printer faultsClearing printer faults Xerox Document Services Platform Series Problem Solving Guide and theFigure 2-6. Jam clearance areas Figure 2-7. Finisher area 2-11Figure 2-8. Access to area 2-12Replaceable units and supplies Figure 2-9. Location of CRUs and suppliesTable 2-1. Telephone numbers for orders Replaceable itemsOrdering CRUs and other supplies SuppliesXerographic CRU Table 2-2. Life expectancy for CRUs and consumable suppliesFuser CRU Paper Feed RollTable 2-3. Dry ink toner usage and area coverage Dry Ink Toner usage and “Dry Ink Low” message“Dry ink is low” message PRINTS PER3. Paper and other stock Performance informationPaper handling guidelines Feed Direction The dimension of this edge is controlled by the trayFigure 3-1. Size requirement for duplex printing Figure 3-2. Tray capabilities Figure 3-3. Size requirements for stapling General stapling guidelinesTable 3-1. Staple capability for various paper weights This edgeSymbols Characters Performance tablesLegal Table 3-2. Printer performance for standard paper 20 lb USALetter LedgerFoolscap Table 3-3. Printer performance for standard paper 80 gsm Xerox EuropeA4 Cover Spanish Sp. FolioPre-drilled/pre-punched holes standard LetterheadPre-printed forms locationsTable 3-5. Printer performance for new and recycled plain paper Recommendations for loading special stockPaper Weight Throughput Material 8.5 x 11 in. or A4Reinforced Mylar edgeCard stock GBC stock SamecedaRecommendations for handling, loading, and storing paper Loading and handlingStoring 4. Problem solving Avoiding the problemsPower Solving the problemsTable 4-1. Troubleshooting tips ControllerStock handlinghandling Calling the Welcome Center Problem solving Operator GuideDocuTech 65/DocuPrint