Xerox 8850 manual Problem solving, Clearing media jams

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6.	Problem solving

This chapter provides information for resolving various problems that can occur during the operation of the printer. It contains instructions for clearing media jams. It also includes status code and error message tables, as well as a general problem-solving table. If you are unable to resolve the problem, follow the procedure for calling for service at the end of the chapter.

Clearing media jams

When the printer experiences a media jam, the following occur:

•The alarm beep (if enabled) sounds.

•The indicator light on the graphic display in the area of the jam flashes.

•A status code and instructions for resolving the problem appear in the message display.

To clear the jam:

•Observe the location of the flashing indicator light on the graphic display

•Follow the instructions in the message display and in this section of the operator manual.

XES SYNERGIX 8850 PRINTER OPERATOR MANUAL

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Contents XES Synergix Printer Operator Manual 701P36587 7/2001 USATable of contents Problem solving Australia/New Zealand EMC noticesEuropean Union CanadaUSA JapanSafety notes Safety Notes Introduction Organization and content of this manualTechnical data Problem solvingTerminology used in this manual Conventions used in this manualPrinter orientation Printer overviewMain components Printer Overview Control panel Language key This page has been intentionally left blank Powering on Powering on and offPower consumption modes Powering offMedia When a media roll emptiesLoading the roll media Media Media Media Changing the roll media size and type Media Using the cut sheet feed-in shelf Media storage tips Automatic media roll switchingThis page has been intentionally left blank Setup Menu options Off-line Setup MenuPrinter Menu options Option Sub-option Function Printer MenuOption Sub-option Function Printer Menu optionsEnabling or disabling the audible indicators Accessing the Printer MenuAdjusting the print density Setting the timersSpecifying the finisher configuration type Performing printer diagnosticsPrinting a test plot Displaying the billing meter counts Viewing the recent fault logThis page has been intentionally left blank Care When the toner cartridge needs replacementReplacing the toner cartridge Care Care Replacing the toner waste bottle Care Cleaning the printer surface Supply order procedure Ordering suppliesSupply order list Clearing media jams Problem solvingFuser area jam Problem Solving Cutter area jam Roll media drawer jams Problem Solving Problem Solving Status code table Explanation Status codesError message table Error Message Problem Solution Error messagesProblem-solving table Condition Causes Suggested Solutions Problem solving tableCalling for service This page has been intentionally left blank Hardware specifications Product specificationsMaximum prints per minute Europe/Central and South America Media specifications Media specificationsSpace requirements

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