Xerox 8850 Problem solving table, Problem-solving table Condition Causes Suggested Solutions

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PROBLEM SOLVING

Problem solving table

The table below lists some conditions that may occur during the operation of the printer. You may be able to resolve the problems by following the suggested solutions in the table. For problems beyond the scope of this table, call for service.

Table 4. Problem-solving table

Condition

Causes

Suggested Solutions

 

 

 

Portions of the prints are deleted.

The media may be damp.

Check the condition of the media. If

 

 

damp, replace it.

The prints are light overall.

The print density may be too light.

Use the Printer Menu to adjust the

 

 

print density. Refer to "Adjusting

 

 

the print density" in this manual.

 

The media may be too damp.

Use a sealed media drawer.

 

 

 

The tracing paper has wrinkles.

The media may be too dry.

Use a sealed media drawer.

 

 

Store the media in a sealed

 

 

package or bag.

44

XES SYNERGIX 8850 PRINTER OPERATOR MANUAL

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Contents XES Synergix Printer Operator Manual USA 701P36587 7/2001Table of contents Problem solving European Union EMC noticesAustralia/New Zealand CanadaJapan USASafety notes Safety Notes Organization and content of this manual IntroductionTerminology used in this manual Problem solvingTechnical data Conventions used in this manualPrinter overview Printer orientationMain components Printer Overview Control panel Language key This page has been intentionally left blank Powering on and off Powering onPowering off Power consumption modesWhen a media roll empties MediaLoading the roll media Media Media Media Changing the roll media size and type Media Using the cut sheet feed-in shelf Automatic media roll switching Media storage tipsThis page has been intentionally left blank Off-line Setup Menu Setup Menu optionsPrinter Menu Printer Menu options Option Sub-option FunctionPrinter Menu options Option Sub-option FunctionAccessing the Printer Menu Enabling or disabling the audible indicatorsSetting the timers Adjusting the print densitySpecifying the finisher configuration type Performing printer diagnosticsPrinting a test plot Viewing the recent fault log Displaying the billing meter countsThis page has been intentionally left blank When the toner cartridge needs replacement CareReplacing the toner cartridge Care Care Replacing the toner waste bottle Care Cleaning the printer surface Supply order procedure Ordering suppliesSupply order list Problem solving Clearing media jamsFuser area jam Problem Solving Cutter area jam Roll media drawer jams Problem Solving Problem Solving Status codes Status code table ExplanationError messages Error message table Error Message Problem SolutionProblem solving table Problem-solving table Condition Causes Suggested SolutionsCalling for service This page has been intentionally left blank Product specifications Hardware specificationsMaximum prints per minute Europe/Central and South America Media specifications Media specificationsSpace requirements
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