Xerox 96 NPS manual Troubleshooting Xerox Client Software Installation

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TROUBLESHOOTING XEROX CLIENT SOFTWARE INSTALLATION

The following table, “Xerox Client Software installation error messages” provides a reference to error messages that may display during installation of Xerox Client Software.

Table 3-1.Xerox Client Software installation error messages

Error message

Description

 

 

Installation not complete. Problems may have

Appears if any of the client files are missing

occurred during the transfer of files. Please verify that

at the end of installation.

all files have been transferred and contact your

 

system administrator for assistance.

 

 

 

Usage: <Printer__Controller__Name> or

Appears when the Printer Controller Name

Usage: instsun4 <Printer__Controller__Name> or

is not used as the argument to the

installation commands. The

 

Usage: instsun3 <Printer__Controller__Name> or

<Printer__Controller__Name> is the name

Usage: instult <Printer__Controller__Name>

of the Printer Controller that the installation

commands use to install the Client

 

Software.

 

 

3-2

XEROX DOCUPRINT 96/4635/180 NPS TROUBLESHOOTING GUIDE

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Contents Version 7.1 August 2000 721P86651 Page Operation safety Laser safetyOzone information Xerox Docuprint 96/4635/180 NPS Troubleshooting Guide Table of contents Correcting stacking problems System unresponsive Index Introduction ContentsAbout this guide Conventions Related publications DocuPrint NPS Interactive Customer Documentation CDPage Calling for service Information to have on hand when calling for serviceEnabling and disabling the modem for remote service Fault masking Fault List screen Troubleshooting Xerox Client Software installation Troubleshooting Xerox Client Software Installation Pserver problems Problem Probable Cause Resolution Troubleshooting a Novell implementationPASSWORDS=ON at Problem Probable Cause Resolution Rprinter problems Problem Probable Cause Resolution Page Clearing a feeder tray fault Clearing paper misfeeds and jamsClearing Paper Misfeeds and Jams Frequent misfeeds Clearing paper jams Fault Instructions Checking job integrity following a paper jamPrinter areas AreaArea Area Area Area Area Area Area Area Area Clearing bypass transport paper jams Area Paper curl and paper jams Measuring the paper curlAdjusting the decurler lever Decurler leverPaper curl chart Using sample documents Listing and printing sample documentsList Sample Documents Arguments NonePS-oplist sample documents Print Sample DocumentArguments Document Using Sample Documents Page Adjusting print quality and speed Installing the custom transfer assist bladeAdjusting the registration transport roll levers Correcting skewed printingAdjusting Print Quality and Speed Measuring performance Calculating throughput Enter Start Printing Minimizing the start-up latency 99995163.ps, November 19, 1996 35222 pm PST Dpi versus 600 dpi performance Product features that affect print quality Setting page orderProprietary PostScript extensions Gray shading-setscreen and setcolorscreen Device-dependent operatorsGray shading-settransfer and transfer function Settransfer, or Setcolortransfer Smooth curves-setflatInvisible strokes-0 setlinewidth Scan conversion-fill, eofill, and strokeCorrecting stacking problems Symptom Probable cause ActionPage Configuring and Managing the System for System unresponsivePage Index NumericsIndex