Xerox 96 NPS manual

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TROUBLESHOOTING A NOVELL IMPLEMENTATION

4-4	XEROX DOCUPRINT 96/4635/180 NPS TROUBLESHOOTING GUIDE

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Contents Version 7.1 August 2000 721P86651 Page Ozone information Laser safetyOperation safety Xerox Docuprint 96/4635/180 NPS Troubleshooting Guide Table of contents Correcting stacking problems System unresponsive Index About this guide ContentsIntroduction Conventions Related publications DocuPrint NPS Interactive Customer Documentation CDPage Calling for service Information to have on hand when calling for serviceEnabling and disabling the modem for remote service Fault masking Fault List screen Troubleshooting Xerox Client Software installation Troubleshooting Xerox Client Software Installation PASSWORDS=ON at Troubleshooting a Novell implementationPserver problems Problem Probable Cause Resolution Problem Probable Cause Resolution Rprinter problems Problem Probable Cause Resolution Page Clearing a feeder tray fault Clearing paper misfeeds and jamsClearing Paper Misfeeds and Jams Frequent misfeeds Clearing paper jams Fault Instructions Checking job integrity following a paper jamPrinter areas AreaArea Area Area Area Area Area Area Area Area Clearing bypass transport paper jams Area Paper curl and paper jams Measuring the paper curlAdjusting the decurler lever Decurler leverPaper curl chart Using sample documents Listing and printing sample documentsList Sample Documents Arguments NoneArguments Document Print Sample DocumentPS-oplist sample documents Using Sample Documents Page Adjusting print quality and speed Installing the custom transfer assist bladeAdjusting the registration transport roll levers Correcting skewed printingAdjusting Print Quality and Speed Measuring performance Calculating throughput Enter Start Printing Minimizing the start-up latency 99995163.ps, November 19, 1996 35222 pm PST Dpi versus 600 dpi performance Proprietary PostScript extensions Setting page orderProduct features that affect print quality Gray shading-settransfer and transfer function Device-dependent operatorsGray shading-setscreen and setcolorscreen Settransfer, or Setcolortransfer Smooth curves-setflatInvisible strokes-0 setlinewidth Scan conversion-fill, eofill, and strokeCorrecting stacking problems Symptom Probable cause ActionPage Configuring and Managing the System for System unresponsivePage Index NumericsIndex