Xerox 96 NPS manual Related publications, DocuPrint NPS Interactive Customer Documentation CD

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INTRODUCTION

Related publications

The Xerox DocuPrint Network Printer Series includes the following documents:

Decomposition Service and Tools Guide

Guide to Configuring and Managing the System

Guide to Managing Print Jobs

Guide to Performing Routine Maintenance

Guide to Submitting Jobs from the Client

Guide to Using Page Description Language

Installation Planning Guide

Messages Guide

System Overview Guide

Troubleshooting Guide

Glossary

Master Index

Customer Information Quick Reference Card

Printer Controller Commands Quick Reference Card

Submitting your Jobs from Macintosh Quick Reference Card

Submitting your Jobs from UNIX & DOS Quick Reference Card

Submitting your Jobs from Windows NT 4.0 (QuickPrint) Quick

Reference Card

Submitting your Jobs Using Windows NT 4.0 Drivers Quick

Reference Card

The documentation set also includes an electronic version, the

DocuPrint NPS Interactive Customer Documentation CD.

XEROX DOCUPRINT 96/4635/180 NPS TROUBLESHOOTING GUIDE

ix

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Contents Version 7.1 August 2000 721P86651 Page Laser safety Operation safetyOzone information Xerox Docuprint 96/4635/180 NPS Troubleshooting Guide Table of contents Correcting stacking problems System unresponsive Index Contents IntroductionAbout this guide Conventions DocuPrint NPS Interactive Customer Documentation CD Related publicationsPage Information to have on hand when calling for service Calling for serviceEnabling and disabling the modem for remote service Fault masking Fault List screen Troubleshooting Xerox Client Software installation Troubleshooting Xerox Client Software Installation Troubleshooting a Novell implementation Pserver problems Problem Probable Cause ResolutionPASSWORDS=ON at Problem Probable Cause Resolution Rprinter problems Problem Probable Cause Resolution Page Clearing paper misfeeds and jams Clearing a feeder tray faultClearing Paper Misfeeds and Jams Frequent misfeeds Clearing paper jams Checking job integrity following a paper jam Fault InstructionsArea Printer areasArea Area Area Area Area Area Area Area Area Clearing bypass transport paper jams Area Measuring the paper curl Paper curl and paper jamsDecurler lever Adjusting the decurler leverPaper curl chart Listing and printing sample documents Using sample documentsList Sample Documents Arguments NonePrint Sample Document PS-oplist sample documentsArguments Document Using Sample Documents Page Installing the custom transfer assist blade Adjusting print quality and speedCorrecting skewed printing Adjusting the registration transport roll leversAdjusting Print Quality and Speed Measuring performance Calculating throughput Enter Start Printing Minimizing the start-up latency 99995163.ps, November 19, 1996 35222 pm PST Dpi versus 600 dpi performance Setting page order Product features that affect print qualityProprietary PostScript extensions Device-dependent operators Gray shading-setscreen and setcolorscreenGray shading-settransfer and transfer function Smooth curves-setflat Settransfer, or SetcolortransferInvisible strokes-0 setlinewidth Scan conversion-fill, eofill, and strokeSymptom Probable cause Action Correcting stacking problemsPage System unresponsive Configuring and Managing the System forPage Numerics IndexIndex