Xerox 96 NPS manual

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Xerox Corporation

701 S. Aviation Boulevard

El Segundo, CA 90245

©1997, 1998, 1999, 2000 by Xerox Corporation. All rights reserved.

Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.

Printed in the United States of America.

Publication number: 721P86651

Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

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Contents Version 7.1 August 2000 721P86651 Page Ozone information Laser safetyOperation safety Xerox Docuprint 96/4635/180 NPS Troubleshooting Guide Table of contents Correcting stacking problems System unresponsive Index About this guide ContentsIntroduction Conventions Related publications DocuPrint NPS Interactive Customer Documentation CDPage Calling for service Information to have on hand when calling for serviceEnabling and disabling the modem for remote service Fault masking Fault List screen Troubleshooting Xerox Client Software installation Troubleshooting Xerox Client Software Installation PASSWORDS=ON at Troubleshooting a Novell implementationPserver problems Problem Probable Cause Resolution Problem Probable Cause Resolution Rprinter problems Problem Probable Cause Resolution Page Clearing a feeder tray fault Clearing paper misfeeds and jamsClearing Paper Misfeeds and Jams Frequent misfeeds Clearing paper jams Fault Instructions Checking job integrity following a paper jamPrinter areas AreaArea Area Area Area Area Area Area Area Area Clearing bypass transport paper jams Area Paper curl and paper jams Measuring the paper curlAdjusting the decurler lever Decurler leverPaper curl chart List Sample Documents Using sample documentsListing and printing sample documents Arguments NoneArguments Document Print Sample DocumentPS-oplist sample documents Using Sample Documents Page Adjusting print quality and speed Installing the custom transfer assist bladeAdjusting the registration transport roll levers Correcting skewed printingAdjusting Print Quality and Speed Measuring performance Calculating throughput Enter Start Printing Minimizing the start-up latency 99995163.ps, November 19, 1996 35222 pm PST Dpi versus 600 dpi performance Proprietary PostScript extensions Setting page orderProduct features that affect print quality Gray shading-settransfer and transfer function Device-dependent operatorsGray shading-setscreen and setcolorscreen Invisible strokes-0 setlinewidth Settransfer, or SetcolortransferSmooth curves-setflat Scan conversion-fill, eofill, and strokeCorrecting stacking problems Symptom Probable cause ActionPage Configuring and Managing the System for System unresponsivePage Index NumericsIndex