Xerox DocuPrint 180 manual Xerox customer resources, Xerox support services

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6. Xerox customer resources

This chapter references the many resources available to Xerox customers in the U.S. If the resource you need is not listed in this chapter, contact your site representative.

Xerox support services

Xerox provides many services in support of your laser printing system (LPS). These services include the following:

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Xerox Customer Support Center

Customer Service Support Center

Xerox Font Center

Xerox Customer Documentation Catalog

Xerox Documentation and Software Services (XDSS)

Xerox Supplies Order Service.

Detailed information about these services follows.

Prior to installation, your Xerox site representative is available to answer your questions about the products, services, or billing. However, if you need assistance in resolving application-related problems or questions, contact your local Xerox systems analyst or call the Xerox Customer Support Center (XCSC).

XEROX DOCUPRINT 180 LASER PRINTING SYSTEM PRODUCT GUIDE

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Contents Xerox DocuPrint 180 Laser Printing System Product Guide Page Related Publications Number Related publicationsXerox Docuprint 180 Laser Printing System Product Guide Table of Contents Product differences/user considerations Xerox DocuPrint 180 LPS hardware componentsXerox DocuPrint 180 LPS software Components Glossary Xerox customer resourcesViii Xerox DocuPrint 180 LPS Product Guide IntroductionXerox DocuPrint 180 Laser printing system document set About the reference setXerox DocuPrint 180 LPS System Command Summary CardXerox DocuPrint 180 LPS PDL ReferencePlanning Guide Xerox DocuPrint 180 LPS InstallationXerox DocuPrint 180 LPS Message GuideTerminal font Document conventionsBold ItalicsXiv Xerox DocuPrint 180 LPS overview Shows the Xerox DocuPrint 180 LPS Xerox DocuPrint 180 LPSSoftware Track cartridge tape drive OptionsFloppy disk drive Track magnetic tape driveEnhanced graphics ink and font memory Egifm Input enablement deviceBypass transport Expanded system disk memoryDocuPrint 180 LPS connection Equipment Dimensions Xerox DocuPrint 180 LPS specificationsEnvironmental requirements Clearance requirementsElectrical requirements Electrical requirementsDocuPrint 180 electrical requirements Xerox DocuPrint 180 LPS features Xerox Docuprint 180 LPS Overview Xerox Docuprint 180 LPS Overview Xerox Docuprint 180 LPS Overview Page DocuPrint 180 LPS overview Basic conceptsDocuPrint 180 LPS system disk storage and memory System controllerDocuPrint 180 LPS interface Xerographic subsystem PrinterImaging subsystem Output subsystem DocuPrint 180 LPS production process overviewSources of input for the DocuPrint 180 LPS Xerox DocuPrint 180 LPS input options Types of data Output Special processingJob source library JSL files Character spacing FontsPage Xerox DocuPrint 180 Laser Printing System Printer Major componentsSystem controller hardware components Shows the Xerox DocuPrint 180 LPS PC UI Xerox Docuprint 180 LPS Hardware Components Printer hardware components Xerox DocuPrint 180 LPS with optional bypass transport Message area Miscellaneous icons Xerox Docuprint 180 LPS Hardware Components Xerox Docuprint 180 LPS Hardware Components Page DocuPrint 180 LPS operating system Xerox DocuPrint 180 LPS software componentsXerox DocuPrint 180 LPS System Generation Guide Operating System Software functional descriptionOperator communication subsystem Operating system executive taskXerox Docuprint 180 LPS Software Components User Interface Software and User Dialog Software Printer SoftwareOptional host-resident software packages DocuPrint 180 LPS compatibility and comparison Product differences/user considerationsProduct DIFFERENCES/USER Considerations To the Xerox DP 180 LPS Operator Using your Xerox DocuPrint 180 LPS as a backup LPSTo the Xerox DP 180 LPS Operator Refer to the Xerox DP 180 LPS Operator Refer to the Xerox DP 180 LPS Operator Will this 8790 V2 print on my DP 180 LPS? Job features from V2.1 Results when run on DP 180 LPSWill this 9790 V2 print on my DP 180 LPS? Checking paper sizes and special stocks Product DIFFERENCES/USER Considerations Print resolution of print jobs created or printed on Comparing DocuPrint 180 LPS print job resolutionLPS V3A Checking JDL compatibilityChecking PDL compatibility Message Btext Output Destination Export 14.DocuPrint 180 LPS product comparison table DocuPrint 180 LPS comparison13.DJDEs unique to the DocuPrint 180 LPS AIS HCS Paper Xerox DocuPrint 180 LPS edgemarking Xerox DocuPrint 180 LPS user considerationsIllustrates the edgemarking considerations for a portrait Illustrates the edgemarking considerations for a landscape Landscape orientation shift and skew 8.5- by 11- inches Registration shift and skewPortrait orientation shift and skew 8.5- by 11- inches Paper sizeDeletions Error messagesSystem page size Virtual page sizeProduct DIFFERENCES/USER Considerations Interpolation and scanned images Print DarknessMaximum paper Pitch mode Width PPM rate Switching paper size and feed modesCleaning time between pitch mode changes Page Xerox customer resources Xerox support servicesXerox Customer Support Center Customer Service Support Center Xerox Font Center Xerox ConnectionXerox Documentation and Software Services Xerox Supplies Order Service Glossary Glossary GLOSSARY-3 Glossary GLOSSARY-5 Glossary GLOSSARY-7 Glossary GLOSSARY-9 Glossary GLOSSARY-11 Glossary GLOSSARY-13 Glossary GLOSSARY-15 Glossary GLOSSARY-17 Glossary GLOSSARY-19 Glossary GLOSSARY-21 Glossary GLOSSARY-23 Glossary GLOSSARY-25 Hpos GsmGLOSSARY-27 Sci PpmGLOSSARY-29 Glossary