Xerox 8830, 8825, 8850, X2 manual 144 ∙ Problem solving, Xerox Wide Format Copy System

CONTROLLER FAULT -	A software problem was	Power off and power on the System. See
50000007	encountered in controlling the	the "Powering off the System" and "Powering
	Scanner.	on the System" sections for more
		information.
CONTROLLER FAULT -	A document jam has occurred in	Remove the jammed document. Scan the
50000008 - DOCUMENT	the Scanner.	document again.
JAM
CONTROLLER FAULT -	AccXES firmware prior to version	Allow the jobs in the queue to print Then
50000011 - SCANNED	9.5 supported a maximum of 128	rescan the document.
IMAGE LOST	active jobs in the printer queue.	AccXES firmware 9.5 and greater reserves 8
	Scans made after the maximum
		jobs for scan to net and copy jobs. This
	were refused and a scan error
		provides sufficient capability for scans and
	was declared.
		copy jobs even when there is a high volume
		of print jobs on the network.
SCANNER FAULT -	A fault has occurred in	Check that the IEEE 1394 cable is properly
5000000B - CHECK	communicating with the Scanner.	connected at both ends.
SCANNER		Check that the Scanner is still connected to
VERIFY SCANNER IS		the AC power and is still switched on.
POWERED AND		Power off and power on the System. See
PROPERLY CONNECTED
		the "Powering off the System" and "Powering
		on the System" sections for more
		information.
CONTROLLER FAULT -	The file system or memory is full.	Retrieve or delete some documents to create
50000012 - MEMORY FULL		more space. Then rescan the document.
CONTROLLER FAULT -
5000013 - MEMORY FULL
CONTROLLER FAULT -	Documents were scanned too	Wait for previously scanned documents to be
50000014 - MEMORY FULL	fast. Memory is full.	processed and stored on the hard disk.
		Then scan the current document again.
CONTROLLER FAULT -	An error occurred saving the	Do not scan until the interrupted job is
50000015	scanned image to a disk.	finished. Check that the SCSI cable or IEEE
		1394 cable is connected correctly.
SCANNER FIRMWARE	Scanner firmware is not at current	Update the Scanner firmware.
VERSION FAULT -50000020	version to support Controller
	firmware version 10.0. Scanner
	firmware must be at version 3.0.9
	or later
SCANNER FAULT -	An error occurred during	Rescan the document.
COMPLEX DOCUMENT	processing due to the complexity
	of the image that the document
	contains.
WARNING: xxxx	The image submitted for printing	Recreate the image and try again.
	is corrupted or does not conform
	to the standards for the format.
LL codes appear	Intermittent scanner and/or	Power the system off then on. If the
intermittently while	software problems.	problem persists, call for service.
documents are scanned

144 ∙ Problem solving XEROX WIDE FORMAT COPY SYSTEM