Unit 5: Troubleshooting
ERROR SIGNALS
Error No. | LCD Display |
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| Head Open error |
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| Cause(s): | 1. | The head unit is not properly latched. |
07 |
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| 2. | Malfunctioning |
| Remedy: | Properly latch the print head and/or replace the switch. | ||
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| Alarm sound: | Three short beeps. | |
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| External signal: | Machine error. | |
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| Paper End error |
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| Cause(s): | 1. | The media supply has run out. |
08 |
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| 2. | The media is not set correctly. |
| Remedy: | Set the media correctly. | ||
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| Alarm sound: | Three short beeps. | |
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| External signal: | Paper end. | |
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| Ribbon End error |
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| Cause(s): | 1. | The ribbon supply has run out. |
09 |
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| 2. | The ribbon has been damaged. |
| Remedy: | 1. | Set the ribbon correctly. | |
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| 2. | Clean the ribbon path. |
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| Alarm sound: | Three short beeps. | |
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| External signal: | Ribbon end. | |
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| Sensor error |
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| Cause(s): | 1. | Incorrectly adjusted paper sensor. |
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| 2. | Incorrectly selected media sensor. |
10 |
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| 3. | Erratic paper flow. |
| Remedy: | 1. | Adjust sensitivity of paper sensor. | |
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| 2. | Select correct sensor type for media being used. |
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| 3. | Clean the paper path to establish a smooth paper flow. |
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| Alarm sound: | Three short beeps | |
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| External signal: | Machine error | |
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| Head related error |
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11 |
| Cause: | There is a problem with the print head. | |
| Remedy: | Clean and/or replace print head. | ||
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| Alarm sound: | One long beep. | |
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| External signal: | Machine error. | |
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SATO GT4xxe Series Operator Manual | PN 9001138A | Page |