SATO GT 410, GT 424e, GT408 manual Alarm sound Three short beeps External signal Machine error

Page 83

Unit 5: Troubleshooting

ERROR SIGNALS

Error No.

LCD Display

 

 

Description

 

 

 

 

 

 

 

Head Open error

 

 

 

 

 

 

 

 

 

Cause(s):

1.

The head unit is not properly latched.

07

 

 

2.

Malfunctioning head-open switch.

 

Remedy:

Properly latch the print head and/or replace the switch.

 

 

 

 

Alarm sound:

Three short beeps.

 

 

External signal:

Machine error.

 

 

 

 

 

 

 

Paper End error

 

 

 

 

 

 

 

 

 

Cause(s):

1.

The media supply has run out.

08

 

 

2.

The media is not set correctly.

 

Remedy:

Set the media correctly.

 

 

 

 

Alarm sound:

Three short beeps.

 

 

External signal:

Paper end.

 

 

 

 

 

 

 

Ribbon End error

 

 

 

 

 

 

 

 

 

Cause(s):

1.

The ribbon supply has run out.

09

 

 

2.

The ribbon has been damaged.

 

Remedy:

1.

Set the ribbon correctly.

 

 

 

2.

Clean the ribbon path.

 

 

Alarm sound:

Three short beeps.

 

 

External signal:

Ribbon end.

 

 

 

 

 

 

 

Sensor error

 

 

 

 

 

 

 

 

 

Cause(s):

1.

Incorrectly adjusted paper sensor.

 

 

 

2.

Incorrectly selected media sensor.

10

 

 

3.

Erratic paper flow.

 

Remedy:

1.

Adjust sensitivity of paper sensor.

 

 

 

2.

Select correct sensor type for media being used.

 

 

 

3.

Clean the paper path to establish a smooth paper flow.

 

 

Alarm sound:

Three short beeps

 

 

External signal:

Machine error

 

 

 

 

 

 

 

Head related error

 

 

 

 

 

 

11

 

Cause:

There is a problem with the print head.

 

Remedy:

Clean and/or replace print head.

 

 

Alarm sound:

One long beep.

 

 

External signal:

Machine error.

 

 

 

 

 

SATO GT4xxe Series Operator Manual

PN 9001138A

Page 5-3

Image 83
Contents GT408/410/424e Printer Sato America, Inc Table of Contents Maintenance Printer ConfigurationTroubleshooting Introduction Result in Presonal Injury About this Manual1a, Primary Components General DescriptionLCD Display Control FeaturesTechnical Data Processing Physical CharacteristicsPower EnvironmentalInterface Modules RibbonSensing Character Font Capabilities Regulatory Approvals Character ControlBAR Code Capabilties Page Installation Unpacking Unpacking & Parts IdentificationCable Connection Printer InstallationSite Location Media & Ribbon Loading Media Selection3b, Fan-fold Media & Ribbon Loading RS232C Serial Interface RS232C SpecificationsInterface Selection Host Connection DB9 Printer RS232C Serial Interface SignalsPIN Direction Signal Definition Cable Requirements DB9IEEE1284 Parallel Interface SpecificationsLocal Area Network LAN Ethernet 802.11B Wireless802.11B Wireless Specifications Universal Serial BUS USB AdapterACK/NAK Protocol Receive BufferExternal Signal Connector Accessories InstallationPcmcia Memory Expansion Memory ExpansionInterface Upgrade Interface UpgradeLabel Peeler Installation Label Cutter InstallationPrinter Operation Normal Mode Configuration ModesUser Mode User ModeAdvanced Mode Advanced ModeIEEE1284 Interface Setup Mode IEEE1284 Interface Setup ModeRS232C Interface Setup Mode RS232C Interface Setup ModeCentronics Interface Mode Centronics Interface Setup ModeLAN Interface Setup Mode LAN Interface Setup ModeUSB Interface Setup Mode USB Interface Setup ModeCartridge Mode Cartridge Mode10, Sembl Mode Sembl Mode11, Test Print Mode Test Print Mode+ Power Download Mode13, Hex Dump Mode HEX Dump ModeFUNCTION+ + Enter + Power Boot Download Mode15, Data Save Mode Data Save Mode16, Default Settings Mode Default Settings Mode17, Print Cancel Mode Print Cancel Mode18, Print Density Default Mode Print Darkness Default Mode19, Service Mode Service Mode20, Factory Mode Factory ModeMenu Description Normal ModeIs the premiere screen of the Advanced Mode. The Advanced User Mode Print offset refers to the vertical and horizontal shifting Advanced Mode Allows the pitch sensor to be activated or deactivated as Advanced Mode Menu Description Interface Modes 4-4 Through Allows BCC check to be enabled or disabled. Will only appear Allows determination of which method of configuration has OFF with asychronous outputs with Select signal. Will only If any LAN interface is present and the Card option is not Cartridge Mode Sembl Mode Test Print Mode Download Mode HEX Dump Mode Boot Download Mode Data Save Mode Allows selection of data to be initialized Default Settings ModePrint Density Default Mode Print Cancel ModeService Mode Enable or disable the control of ribbon rewind speed Previous printer Confirms copying is in progress. Data entry not required Factory Mode Displays values for the dispenser counter Potentiometer DESCRIPTION/PROCEDURE Operational Adjustments21, Sensor & Accessory Positioning 22, Print Base Reference Position Page Troubleshooting Unit 5 Troubleshooting Alarm sound Three short beeps External signal Machine error Memory Writing error Item Number error Unit 5 Troubleshooting Smeared Print Images Image VoidsLight Print Images Uneven Print DarknessIncorrect Label Positioning Meandering MediaPrinter Creates a Blank Label CHK Troubleshooting Step Interface TroubleshootingLAN Ehternet Interface Hex Dump Mode Test Print TroubleshootingTest Label Printing Test Print ModeSample Test Label Sensor Locations Sensor LocationsMaintenance Cleaning Procedures Print Head Replacement Replacement Procedures1b, Print Head Replacement Platen Roller ReplacementPlaten Roller Replacement Print Head Alignment Adjustment ProceduresPressure Adjustment Media Scale Thickness MM Print Head Pressure AdjustmentBalance Adjustment Print Head Balance AdjustmentRibbon Guide Adjustment Ribbon Guide AdjustmentLabel Sensor Positioning Label Sensor PositioningPotentiometer Adjustments