Unit 5: Troubleshooting
ERROR SIGNALS
Error No. | LCD Display |
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| Memory Writing error |
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| Cause(s): | 1. | Memory cartridge is not inserted. |
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| 2. | Memory space is exhausted. |
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| 3. | Read/Write operation has failed. |
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| 4. | Memory is not properly formatted. |
| Remedy: | 1. | Ensure memory cartridge is installed. | |
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| 2. | Ensure sufficient memory space is available. |
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| 3. | Replace the memory cartridge. |
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| 4. | Format or reformat the memory cartridge. |
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| Alarm sound: | One long beep. | |
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| External signal: | Machine error. | |
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| Memory Reading error | ||
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| Cause: | Memory space is exhausted. | |
| Remedy: | Delete unnecessary data to free up memory space. | ||
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| Alarm sound: | One long beep. | |
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| External signal: | Machine error. | |
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| Download Data Error |
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| Cause(s): | 1. | Received invalid download. |
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| 2. | There is no download area. |
| Remedy: | 1. | Ensure the download data is correct. | |
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| 2. | Ensure the download data size is correct. |
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| Alarm sound: | One long beep. | |
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| External signal: | Machine error. | |
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| Cutter error |
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| Cause(s): | The cutter unit is jammed or clogged. | |
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| Remedy: | 1. | Cutter blade did not returned to the home position. |
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| Clean the cutter unit and clear any paper jams. | |
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| 2. | Press FEED to reinstate proper cutter blade position. |
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| Alarm sound: | Three short beeps. | |
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| External signal: | Machine error. | |
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| Cutter Open error |
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| Cause(s): | 1. | The upper bracket of the cutter unit is open |
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| 2. | The sensor is malfunctioning |
| Remedy: | Close the upper bracket of the cutter unit. | ||
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| Alarm sound: | Three short beeps | |
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| External signal: | Machine error | |
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SATO GTxxe Series Operator Manual | PN 9001138A | Page |