SATO GT408, GT 424e, GT 410 manual Item Number error

Page 85

Unit 5: Troubleshooting

ERROR SIGNALS

Error No.

LCD Display

 

Description

 

 

 

 

 

 

BCC Check error

 

 

 

 

 

17

 

Cause:

BCC attached to sending data (for an item) is different.

 

Remedy:

Ensure the data communication settings are correct.

 

 

Alarm sound:

Three short beeps.

 

 

External signal:

Machine error.

 

 

 

 

 

 

Item Number error

 

 

 

 

 

 

 

Cause:

The sequence number of present and past print data (for

18

 

 

an item) does not match.

 

Remedy:

Ensure data communication settings are correct.

 

 

 

 

Alarm sound:

Three short beeps.

 

 

External signal:

Machine error.

 

 

 

 

 

 

Winding Full error

 

 

 

 

 

 

 

Cause(s):

1. The label rewinder needs to be emptied

19

 

 

2. The sensor is malfunctioning

 

Remedy:

Remove the wound label.

 

 

 

 

Alarm sound:

Three short beeps

 

 

External signal:

Machine error

 

 

 

 

 

 

Head Density error

 

 

 

 

 

 

 

Cause(s):

1. The print head is not correctly installed.

20

 

 

2. An unsupported print head is installed.

 

Remedy:

Ensure the print head is suitable for use with this printer

 

 

 

 

 

and that it is properly installed.

 

 

Alarm sound:

Three short beeps.

 

 

External signal:

No output.

 

 

 

 

 

 

Kanji ROM error

 

 

 

 

 

21

 

Cause:

Invalid Kanji data has been read from the Kanji ROM

 

Remedy:

Ensure the Kanji ROM has been properly installed.

 

 

Alarm sound:

Three short beeps

 

 

External signal:

Machine error

 

 

 

 

SATO GT4xxe Series Operator Manual

PN 9001138A

Page 5-5

Image 85
Contents GT408/410/424e Printer Sato America, Inc Table of Contents Troubleshooting Printer ConfigurationMaintenance Introduction Result in Presonal Injury About this Manual1a, Primary Components General DescriptionLCD Display Control FeaturesTechnical Data Power Physical CharacteristicsEnvironmental ProcessingSensing RibbonInterface Modules Character Font Capabilities BAR Code Capabilties Character ControlRegulatory Approvals Page Installation Unpacking Unpacking & Parts IdentificationSite Location Printer InstallationCable Connection Media & Ribbon Loading Media Selection3b, Fan-fold Media & Ribbon Loading Interface Selection RS232C SpecificationsRS232C Serial Interface PIN Direction Signal Definition RS232C Serial Interface SignalsCable Requirements DB9 Host Connection DB9 PrinterIEEE1284 Parallel Interface Specifications802.11B Wireless Specifications 802.11B WirelessUniversal Serial BUS USB Adapter Local Area Network LAN EthernetACK/NAK Protocol Receive BufferExternal Signal Connector Accessories InstallationPcmcia Memory Expansion Memory ExpansionInterface Upgrade Interface UpgradeLabel Peeler Installation Label Cutter InstallationPrinter Operation Normal Mode Configuration ModesUser Mode User ModeAdvanced Mode Advanced ModeIEEE1284 Interface Setup Mode IEEE1284 Interface Setup ModeRS232C Interface Setup Mode RS232C Interface Setup ModeCentronics Interface Mode Centronics Interface Setup ModeLAN Interface Setup Mode LAN Interface Setup ModeUSB Interface Setup Mode USB Interface Setup ModeCartridge Mode Cartridge Mode10, Sembl Mode Sembl Mode11, Test Print Mode Test Print Mode+ Power Download Mode13, Hex Dump Mode HEX Dump ModeFUNCTION+ + Enter + Power Boot Download Mode15, Data Save Mode Data Save Mode16, Default Settings Mode Default Settings Mode17, Print Cancel Mode Print Cancel Mode18, Print Density Default Mode Print Darkness Default Mode19, Service Mode Service Mode20, Factory Mode Factory ModeMenu Description Normal ModeIs the premiere screen of the Advanced Mode. The Advanced User Mode Print offset refers to the vertical and horizontal shifting Advanced Mode Allows the pitch sensor to be activated or deactivated as Advanced Mode Menu Description Interface Modes 4-4 Through Allows BCC check to be enabled or disabled. Will only appear Allows determination of which method of configuration has OFF with asychronous outputs with Select signal. Will only If any LAN interface is present and the Card option is not Cartridge Mode Sembl Mode Test Print Mode Download Mode HEX Dump Mode Boot Download Mode Data Save Mode Allows selection of data to be initialized Default Settings ModePrint Density Default Mode Print Cancel ModeService Mode Enable or disable the control of ribbon rewind speed Previous printer Confirms copying is in progress. Data entry not required Factory Mode Displays values for the dispenser counter Potentiometer DESCRIPTION/PROCEDURE Operational Adjustments21, Sensor & Accessory Positioning 22, Print Base Reference Position Page Troubleshooting Unit 5 Troubleshooting Alarm sound Three short beeps External signal Machine error Memory Writing error Item Number error Unit 5 Troubleshooting Light Print Images Image VoidsUneven Print Darkness Smeared Print ImagesPrinter Creates a Blank Label Meandering MediaIncorrect Label Positioning CHK Troubleshooting Step Interface TroubleshootingLAN Ehternet Interface Hex Dump Mode Test Print TroubleshootingTest Label Printing Test Print ModeSample Test Label Sensor Locations Sensor LocationsMaintenance Cleaning Procedures Print Head Replacement Replacement Procedures1b, Print Head Replacement Platen Roller ReplacementPlaten Roller Replacement Print Head Alignment Adjustment ProceduresPressure Adjustment Media Scale Thickness MM Print Head Pressure AdjustmentBalance Adjustment Print Head Balance AdjustmentRibbon Guide Adjustment Ribbon Guide AdjustmentLabel Sensor Positioning Label Sensor PositioningPotentiometer Adjustments