Limited | What does this warranty cover and how long does it | ||
Warranty | last? |
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| This Limited Warranty is provided by Xantrex Technology, Inc. (“Xantrex”) and | ||
| covers defects in workmanship and materials in your XMP 2600 Power Supply. This | ||
| warranty lasts for a Warranty Period of 3 years from the date of purchase at point of | ||
| sale to you, the original end user customer. | ||
| What will Xantrex do? | ||
| Xantrex will, at its option, repair or replace the defective product free of charge, | ||
| provided that you notify Xantrex of the product defect within the Warranty Period, | ||
| and provided that Xantrex through inspection establishes the existence of such a | ||
| defect and that it is covered by this Limited Warranty. | ||
| Xantrex will, at its option, use new and/or reconditioned parts in performing | ||
| warranty repair and building replacement products. Xantrex reserves the right to use | ||
| parts or products of original or improved design in the repair or replacement. If | ||
| Xantrex repairs or replaces a product, its warranty continues for the remaining | ||
| portion of the original Warranty Period or 90 days from the date of the return | ||
| shipment to the customer, whichever is greater. All replaced products and all parts | ||
| removed from repaired products become the property of Xantrex. | ||
| Xantrex covers both parts and labor necessary to repair the product, and return | ||
| shipment to the customer via a | ||
| within the contiguous United States and Canada. Alaska and Hawaii are excluded. | ||
| Contact Xantrex Customer Service for details on freight policy for return shipments | ||
| outside of the contiguous United States and Canada. | ||
| How do you get service? | ||
| If your product requires troubleshooting or warranty service, contact your merchant. | ||
| If you are unable to contact your merchant, or the merchant is unable to provide | ||
| service, contact Xantrex directly at: | ||
| Phone: |
| 604 422 2777 |
| Toll Free North America: | 1 800 670 0707 | |
| Fax: |
| 604 420 2145 |
| Email: |
| customerservice@xantrex.com |
| Direct returns may be performed according to the Xantrex Return Material | ||
| Authorization Policy. For some products, Xantrex maintains a network of regional | ||
| Authorized Service Centers. Call Xantrex or check our website to see if your | ||
| product can be repaired at one of these facilities. | ||
| In any warranty claim, dated proof of purchase must accompany the product and the | ||
| product must not have been disassembled or modified without prior written | ||
| authorization by Xantrex. |
| |
| Proof of purchase may be in any one of the following forms: | ||
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| The dated purchase receipt from the original purchase of the product | |
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| at point of sale to the end user, or | |
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| The dated dealer invoice or purchase receipt showing original | |
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| equipment manufacturer (OEM) status, or | |
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| The dated invoice or purchase receipt showing the product exchanged | |
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| under warranty |
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b |
| XMP 2600 Programming Manual rev. 1.1 | |