IBM Nortel 10 manual How to Obtain Warranty Service, What IBM Will Do to Correct Problems

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This warranty does not cover the following:

vany software programs, whether pre-loaded or shipped with the Machine, or installed subsequently;

vfailure resulting from misuse (including but not limited to use of any Machine capacity or capability, other than that authorized by IBM in writing), accident, modification, unsuitable physical or operating environment, or improper maintenance by you;

vfailure caused by a product for which IBM is not responsible; and

vany non-IBM products, including those that IBM may procure and provide with or integrate into an IBM Machine at your request.

The warranty is voided by removal or alteration of identification labels on the Machine or its parts.

IBM does not warrant uninterrupted or error-free operation of a Machine.

Any technical or other support provided for a Machine under warranty, such as assistance with “how-to” questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.

How to Obtain Warranty Service

If the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.

What IBM Will Do to Correct Problems

When you contact IBM for service, you must follow the problem determination and resolution procedures that IBM specifies. An initial diagnosis of your problem can be made either by a technician over the telephone or electronically by access to an IBM website.

The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information.

You are responsible for downloading and installing designated Machine Code (microcode, basic input/output system code (called “BIOS”), utility programs, device drivers, and diagnostics delivered with an IBM Machine) and other software updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides.

If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse, speaker, memory, hard disk drive), IBM will ship the CRU to you for you to install.

44Nortel 10 Gigabit Uplink Ethernet Switch Module: Installation Guide

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Contents Installation Guide Nortel 10 Gigabit Uplink Ethernet SwitchModule for IBM BladeCenter Page Installation Guide First Edition May Chapter 2. Installing and removing the GbE switch module ContentsSafety Chapter 3. Installing and removing optionsAppendix A. IBM Statement of Limited Warranty Z125-4753-08 04/2004 Chapter 7. Parts listingChapter 8. Solving problems Chapter 6. Updating the softwareSafety vi Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Antes de instalar este produto, leia as Informações sobre SegurançaStatement DANGER To avoid a shock hazardPage Chapter 1. Introduction Media access control MAC address labelProduct name and serial number label v Safety Information SpecificationsMedia access control MAC address Related documentationv IBM BladeCenter Management Module Command Line Reference Guide Notices and statements used in this document4 TX/RX XFP port Major components of the GbE switch moduleInformation panel RS232 serial console port CX4 ports Release latch SFP portCX 4 port Information panel overviewRS232 serial port XFP moduleLEDs TX/RXChapter 1. Introducing the Gigabit Ethernet switch module 8 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 2. Installing and removing the GbE switch module Installation guidelinesInstalling the GbE switch module System reliability considerationsHandling static-sensitive devices 6. Remove the GbE switch module from its static-protective package Removing the GbE switch module 12 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation GuideChapter 2. Installing and removing the GbE switch module 14 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 3. Installing and removing options Handling an XFP or SFP moduleStatement Class 1 Laser Product Laser Klasse Laser Klass Luokan 1 Laserlaite ` Installing an XFP moduleDANGER Appareil A Laser de ClasseChapter 3. Installing and removing options LINKTX/RX Installing an SFP module Removing an XFP moduleWire tab Protective cap XFP module Removing an SFP module SFP module20 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Connecting the CX4 module cable Connecting the serial console cableDisconnecting the serial console cable Chapter 4. CablingDisconnecting a CX4 module cable Connecting an XFP module cable1. Remove the protective caps from the end of the fiber-optic cable Disconnecting the XFP module cable Connecting the SFP module cableDisconnecting an SFP module cable Chapter 5. Configuring the GbE switch module 26 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Establishing a TCP/IP session using the management module 2. From the I/O Module Tasks menu, click ConfigurationExternal management Configuring the GbE switch module using TelnetEnabling management over external ports External portsConnecting to the GbE switch module Accessing the main menuConfiguring the GbE switch module using the serial-port interface v 9600 baud v 8 data bits v No parity v 1 stop bit v No flow control Initial configuration Logging in to the GbE switch module Chapter 6. Updating the software Determining the level of GbE switch module softwareObtaining the latest level of switch software 3. Locate the I/O Module Firmware VPD sectionUpgrading the GbE switch module software Resetting and restarting the GbE switch module 3. Click Power Off Modules36 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 7. Parts listing 38 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 8. Solving problems POST errorsRunning POST Failing functional area Diagnostic indicator in40 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Failure criticalityUsing the documentation Chapter 9. Getting help and technical assistanceBefore you call Getting help and information from the World Wide Web Software service and supportHardware service and support 42 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation GuideWhat this Warranty Does not Cover Appendix A. IBM Statement of Limited Warranty Z125-4753-08 04/2004What this Warranty Covers Part 1 - General TermsHow to Obtain Warranty Service What IBM Will Do to Correct ProblemsExchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawAMERICAS ARGENTINA Part 2 - Country-unique TermsJurisdiction Jurisdiction The following is added after the first sentenceMEXICO COLOMBIAEQUADOR PARAGUAYLimitation of Liability The following replaces item 1 of this section NORTH AMERICACANADA UNITED STATESArbitration The following is added under this heading CAMBODIA AND LAOSCAMBODIA, INDONESIA, AND LAOS HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINAJAPAN Governing Law The following sentence is added to this sectionMALAYSIA NEW ZEALAND PEOPLE’S REPUBLIC OF CHINA PRCPHILIPPINES SINGAPORE EUROPE, MIDDLE EAST, AFRICA EMEATHE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES 1 “the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus Jurisdiction The following exceptions are added to this section54 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or related to its violation or execution, including summary proceedings, will be settled exclusively by the Commercial Court of Paris 5 in Russia, all disputes arising out of or in relation to the interpretation, the violation, the termination, the nullity of the execution of this Statement of Limited Warranty shall be settled by Arbitration Court of Moscow 6 in South Africa, Namibia, Lesotho and Swaziland, both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the High Court in Johannesburg 7 in Turkey all disputes arising out of or in connection with this Statement of Limited Warranty shall be resolved by the Istanbul Central Sultanahmet Courts and Execution Directorates of Istanbul, the Republic of Turkey 8 in each of the following specified countries, any legal claim arising out of this Statement of Limited Warranty will be brought before, and settled exclusively by, the competent court of a Athens for Greece THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES How to Obtain Warranty Service The following is added to this sectionEUROPEAN UNION EU CONSUMERSFRANCE AND BELGIUM THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED AUSTRIAThe following sentence is added to the end of item The following paragraphs are added to this sectionThe second paragraph does not apply EGYPTGERMANY HUNGARYWhat this Warranty Covers The following is added to this section IRELANDItems for Which IBM is Not Liable SLOVAKIA SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILANDUNITED KINGDOM Nortel 10 Gigabit Uplink Ethernet Switch Module for IBM BladeCenter Part 3 - Warranty InformationWarranty Period Types of Warranty Service3. Courier or Depot Service 1. Customer Replaceable Unit “CRU” Service2. On-site Service 4. Customer Carry-In or Mail-In Service7. CRU and Customer Carry-In or Mail-In Service EU Country Telephone ListAppendix A. IBM Statement of Limited Warranty Z125-4753-08 04/2004 Italy -- +39-800-820-09466 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Appendix B. Notices IBM Director of Licensing IBM Corporation North Castle DriveArmonk, NY U.S.A Trademarks Important notes Product recycling and disposalAppendix B. Notices 70 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Battery return program Electronic emission noticesFederal Communications Commission FCC statement Australia and New Zealand Class A statement United Kingdom telecommunications safety requirementIndustry Canada Class A emission compliance statement European Union EMC Directive conformance statementTaiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Interference VCCI statement74 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Index A 76 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Index 78 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Page 1P P/N 31R1719