IBM Nortel 10 Getting help and information from the World Wide Web, Software service and support

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Getting help and information from the World Wide Web

information and download device drivers and updates. To access these pages, go to http://www.ibm.com/bladecenter/, click Support, and follow the instructions. Also, some documents are available through the IBM Publications Center at http://www.ibm.com/shop/publications/order/.

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM BladeCenter systems, optional devices, services, and support at http://www.ibm.com/bladecenter/. For service information, click Support.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with BladeCenter products. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, see http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support

You can receive hardware service through IBM Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. See http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

42Nortel 10 Gigabit Uplink Ethernet Switch Module: Installation Guide

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Contents Nortel 10 Gigabit Uplink Ethernet Switch Installation GuideModule for IBM BladeCenter Page Nortel 10 Gigabit Uplink Ethernet Switch First Edition May Contents SafetyChapter 2. Installing and removing the GbE switch module Chapter 3. Installing and removing optionsChapter 7. Parts listing Chapter 8. Solving problemsAppendix A. IBM Statement of Limited Warranty Z125-4753-08 04/2004 Chapter 6. Updating the softwareSafety vi Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Antes de instalar este produto, leia as Informações sobre SegurançaStatement DANGER To avoid a shock hazardPage Media access control MAC address label Chapter 1. IntroductionProduct name and serial number label Specifications Media access control MAC addressv Safety Information Related documentationv IBM BladeCenter Management Module Command Line Reference Guide Notices and statements used in this documentMajor components of the GbE switch module Information panel RS232 serial console port CX4 ports Release latch4 TX/RX XFP port SFP portInformation panel overview RS232 serial portCX 4 port XFP moduleLEDs TX/RXChapter 1. Introducing the Gigabit Ethernet switch module 8 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 2. Installing and removing the GbE switch module Installation guidelinesSystem reliability considerations Installing the GbE switch moduleHandling static-sensitive devices 6. Remove the GbE switch module from its static-protective package Removing the GbE switch module 12 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation GuideChapter 2. Installing and removing the GbE switch module 14 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Handling an XFP or SFP module Chapter 3. Installing and removing optionsStatement Installing an XFP module DANGERClass 1 Laser Product Laser Klasse Laser Klass Luokan 1 Laserlaite ` Appareil A Laser de ClasseLINK Chapter 3. Installing and removing optionsTX/RX Removing an XFP module Installing an SFP moduleWire tab Protective cap XFP module Removing an SFP module SFP module20 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Connecting the serial console cable Disconnecting the serial console cableConnecting the CX4 module cable Chapter 4. CablingDisconnecting a CX4 module cable Connecting an XFP module cable1. Remove the protective caps from the end of the fiber-optic cable Connecting the SFP module cable Disconnecting the XFP module cableDisconnecting an SFP module cable Chapter 5. Configuring the GbE switch module 26 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Establishing a TCP/IP session using the management module 2. From the I/O Module Tasks menu, click ConfigurationConfiguring the GbE switch module using Telnet Enabling management over external portsExternal management External portsAccessing the main menu Connecting to the GbE switch moduleConfiguring the GbE switch module using the serial-port interface v 9600 baud v 8 data bits v No parity v 1 stop bit v No flow control Initial configuration Logging in to the GbE switch module Determining the level of GbE switch module software Obtaining the latest level of switch softwareChapter 6. Updating the software 3. Locate the I/O Module Firmware VPD sectionUpgrading the GbE switch module software Resetting and restarting the GbE switch module 3. Click Power Off Modules36 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 7. Parts listing 38 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide POST errors Chapter 8. Solving problemsRunning POST Diagnostic indicator in 40 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation GuideFailing functional area Failure criticalityChapter 9. Getting help and technical assistance Using the documentationBefore you call Software service and support Hardware service and supportGetting help and information from the World Wide Web 42 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation GuideAppendix A. IBM Statement of Limited Warranty Z125-4753-08 04/2004 What this Warranty CoversWhat this Warranty Does not Cover Part 1 - General TermsHow to Obtain Warranty Service What IBM Will Do to Correct ProblemsExchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 - Country-unique Terms JurisdictionAMERICAS ARGENTINA Jurisdiction The following is added after the first sentenceCOLOMBIA EQUADORMEXICO PARAGUAYNORTH AMERICA CANADALimitation of Liability The following replaces item 1 of this section UNITED STATESCAMBODIA AND LAOS CAMBODIA, INDONESIA, AND LAOSArbitration The following is added under this heading HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINAGoverning Law The following sentence is added to this section JAPANMALAYSIA PEOPLE’S REPUBLIC OF CHINA PRC NEW ZEALANDPHILIPPINES EUROPE, MIDDLE EAST, AFRICA EMEA SINGAPORETHE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES Jurisdiction The following exceptions are added to this section 1 “the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus54 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or related to its violation or execution, including summary proceedings, will be settled exclusively by the Commercial Court of Paris 5 in Russia, all disputes arising out of or in relation to the interpretation, the violation, the termination, the nullity of the execution of this Statement of Limited Warranty shall be settled by Arbitration Court of Moscow 6 in South Africa, Namibia, Lesotho and Swaziland, both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the High Court in Johannesburg 7 in Turkey all disputes arising out of or in connection with this Statement of Limited Warranty shall be resolved by the Istanbul Central Sultanahmet Courts and Execution Directorates of Istanbul, the Republic of Turkey 8 in each of the following specified countries, any legal claim arising out of this Statement of Limited Warranty will be brought before, and settled exclusively by, the competent court of a Athens for Greece How to Obtain Warranty Service The following is added to this section EUROPEAN UNION EUTHE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES CONSUMERSFRANCE AND BELGIUM THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED AUSTRIAThe following paragraphs are added to this section The second paragraph does not applyThe following sentence is added to the end of item EGYPTGERMANY HUNGARYIRELAND What this Warranty Covers The following is added to this sectionItems for Which IBM is Not Liable SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND SLOVAKIAUNITED KINGDOM Part 3 - Warranty Information Warranty PeriodNortel 10 Gigabit Uplink Ethernet Switch Module for IBM BladeCenter Types of Warranty Service1. Customer Replaceable Unit “CRU” Service 2. On-site Service3. Courier or Depot Service 4. Customer Carry-In or Mail-In Service7. CRU and Customer Carry-In or Mail-In Service EU Country Telephone ListAppendix A. IBM Statement of Limited Warranty Z125-4753-08 04/2004 Italy -- +39-800-820-09466 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide IBM Director of Licensing IBM Corporation North Castle Drive Appendix B. NoticesArmonk, NY U.S.A Trademarks Product recycling and disposal Important notesAppendix B. Notices 70 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Electronic emission notices Battery return programFederal Communications Commission FCC statement United Kingdom telecommunications safety requirement Industry Canada Class A emission compliance statementAustralia and New Zealand Class A statement European Union EMC Directive conformance statementTaiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Interference VCCI statement74 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Index A 76 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Index 78 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Page 1P P/N 31R1719