Cisco Systems PAP2 manual Phone Adapter with 2 Ports for Voice-over-IP

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Phone Adapter with 2 Ports for Voice-over-IP

3.When I’m on a telephone call, words are dropped intermittently. Go through this checklist until your problem is solved:

•Are you using a wireless router and cordless phone? If so, the router and cordless phone may be using the same frequency and interfere with each other. Move the cordless phone farther away from the router.

•There may be heavy network activity, particularly if you are running a server or using a file sharing program. Try to limit network or Internet activity during any Internet telephone call. For example, if you are running a file sharing program, files may be uploaded in the background even though you are not downloading any files, so make sure you exit the program before you make an Internet phone call.

•There may not be enough bandwidth available for your call. You can test your bandwidth at http://www.pcpitstop.com/internet/Bandwidth.asp. If necessary, you can lower your service’s default codec setting, which is High (90k). First, access your service account at www.vonage.com. Then lower the codec setting to Med (50k) or Low (30k). For more information, visit www.vonage.com.

4.My telephone does not ring, and my calls automatically go to voicemail. Go through this checklist until your problem is solved:

•Make sure the telephone is plugged into the appropriate port, PHONE 1 or PHONE 2. (You should use the Phone 2 port only if you have more than one Vonage phone line.)

•Make sure the ringer volume on your telephone is set to an audible level.

•Follow these instructions to reboot your cable or DSL modem, Phone Adapter, and router:

1.Power off your cable or DSL modem by unplugging its power adapter.

2.Power off the router by unplugging its power adapter.

3.Power off the Phone Adapter by unplugging its power adapter.

4.Wait two minutes, and then power on your cable or DSL modem by plugging its power adapter into an electrical outlet.

5.Wait two minutes, and then power on the router by plugging its power adapter into an electrical outlet.

20	Appendix A: Troubleshooting
	Common Problems and Solutions

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Contents Phone Adapter Page How to Use this Guide Copyright and TrademarksPhone Adapter with 2 Ports for Voice-over-IP Table of Contents Back Panel Front PanelWhat’s in this Guide? IntroductionWelcome Introduction Getting to Know the Phone Adapter Back Panel PortsIncoming call has been detected Front PanelPhone Adapter’s LEDs are located on the front panel An incoming call has been detectedOverview Connecting the Phone AdapterInstructions for Connecting the Phone Adapter InternetFollow the instructions provided by Vonage Connect the Telephone CableRemove the plate from the Phone Adapter’s bottom panel Placement OptionsStand Option Phone Adapter’s Interactive Voice Response MenuWall-Mount Option Measurement between Wall-Mount SlotsUsing the Interactive Voice Response Menu Using the Phone Adapter’s Interactive Voice Response MenuAccessing the Interactive Voice Response Menu Not press any other keys until you Use this command to enter Response MenuInteractive Voice Response Menu Key or hang up to exitEnter 0 to disable Has been enabled or disabled. If101 Enter 1 to enable Check Dhcp 100Subnet Mask Mask using Address usingStatic IP address When entering a Decimal point Network mask When entering a Decimal pointPhone Adapter Manual Reboot 732668 Address Address usingStatic gateway IP address When entering a Decimal point 131 Enter the IPConfiguring the Settings for Your Internet Phone Service Appendix a Troubleshooting Common Problems and SolutionsAppendix a Troubleshooting IP address Phone Adapter Internet phone 53 to Application Start and End Protocol IP Address EnableInternet phone 5060 to IP address Phone Adapter Internet phone 69 toPhone Adapter with 2 Ports for Voice-over-IP Application Start and End Protocol IP Address Enable Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Application Start and End Protocol IP Address Enable Frequently Asked Questions Ethernet LED does not light upCan I make calls while I’m browsing the Internet? Network Neighborhood/My Network Places Appendix B Windows HelpShared Resources Appendix B Windows Help Appendix C Glossary Appendix C Glossary Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Appendix D Specifications Mm x 101 mm x 15 mm Dimensions 98 x 3.98 x H x DStorage Humidity ~90% Non-Condensing Appendix E Warranty Information Limited WarrantyAppendix E Warranty Information Appendix F Regulatory Information FCC StatementAppendix F Regulatory Information Toll-free from US VonageLinksys