Cisco Systems Unified MeetingPlace Web Conferencing manual Corporate Headquarters

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Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing

Release 6.x

May 31, 2007

Corporate Headquarters

Cisco Systems, Inc.

170 West Tasman Drive San Jose, CA 95134-1706

USA http://www.cisco.com Tel: 408 526-4000

800553-NETS (6387)

Fax: 408 526-4100

Text Part Number: OL-13418-01

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Contents Text Part Number OL-13418-01 Corporate HeadquartersPage N T E N T S Installing Web Conferencing Uninstalling Web Conferencing or SQL Server Software A-1 OL-13418-01 Audience PurposeTerm Definition Used in This Document As Naming ConventionsConvention Description Documentation ConventionsProduct Documentation DVD Ordering Documentation Cisco.comDocumentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Obtaining Technical Assistance Product Alerts and Field NoticesCisco Support Website Definitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information About Cisco Unified MeetingPlace Web Conferencing About Cisco Unified MeetingPlaceComponent Description Overview of Web Conferencing ComponentsCommon Endpoints Benefits of Web ConferencingIncreased Reliability Overview of the Cisco MeetingPlace Agent ServiceHow Users Connect to Web Conferencing Isapi Terms of Use Configuration RestrictionsCisco Policy for Use of Third-Party Software Terms for Single Sign On Software IntegrationTerms of Support for Single Sign On Software Integration New Feature and Enhancement Information OL-13418-01 Preinstallation Tasks Web Conferencing Installing Web ConferencingInstalling SQL Server on a Remote Server Parameter Description and Value Gathering Web Conferencing Installation ValuesWeb server primary hostname Installing the Operating System on the Cisco MCS Server Installation Tasks Web ConferencingConfiguring Network Settings on the Cisco MCS Server To Install the Operating System on the Cisco MCS ServerConfigure a Single NIC with Both IP Configure NIC Teaming on the Cisco MCS Right click Local Area Connection 2 and click Enable To Configure One IP Address per NIC on the Cisco MCS ServerInstalling Web Conferencing Before You Begin To Install Cisco Unified MeetingPlace Web ConferencingRestriction OL-13418-01 Defining the Web Conferencing Server Hostname Information Postinstallation Tasks Web ConferencingTo Test the Web Server Home Page Connection Testing the Web Conferencing InstallationTo Test the Meeting Console Connection Creating a Least-Privileged SQL Account for Web Conferencing Dbdatareader Dbdatawriter Dbddladmin Configuring SSL About Segmented Meeting Access About the SMA-2S Configuration Example About the SMA-2S Configuration with SSL and Segmented DNSAbout the SMA-2S Configuration and Video-Enabled Systems Page OL-13418-01 A P T E R Web Conferencing Clusters One Cluster Configuration Web Conferencing Load Balancing and Failover Capability Load Balancing Behavior with Internal and External Clusters Then End-User Experience During Meeting Console FailoverBefore You Begin Preparing the External Cluster Preparing the Internal ClusterBefore You Begin To Prepare the Internal Cluster To Prepare the External ClusterTo Install the First Internal Web Server Installing the First Internal Web ServerTo Install Additional Internal Web Servers Installing Additional Internal Web ServersRestrictions To Copy Guids from the Internal to the External Web Server Copying Guids from the Internal to the External Web ServerTo Install the First External Web Server Installing the First External Web ServerTo Install Additional External Web Servers Installing Additional External Web ServersLinking the Internal and External Servers To Configure Redirection of External MeetingsSynchronizing Purge Parameters Configuring SSL Optional To View the Web Conferencing Load on a Server Viewing the Web Conferencing Load on a ServerWhat to Do First Installation ProblemsLook for a pair of messages similar to the following To Check For a Time Zone/Daylight Savings Time ConflictMeeting Room Connection Problems Server Connection ProblemsTo Resolve Http Connection Problems To Configure the Full Web Conferencing Ports SettingClick Save Changes To Uninstall Web Conferencing Software Uninstalling Web Conferencing SoftwareTo Remove SQL Server Software Reboot the serverD E IN-2 IN-3 IN-4