Cisco Systems Unified MeetingPlace Web Conferencing manual Before You Begin, Restriction

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Chapter 2 Installing Web Conferencing

Installation Tasks: Web Conferencing

Note

Note

•(If the local server option is chosen) SQL Server 2000. This requires an automatic reboot.

•(If the local server option is chosen) The appropriate release of the SQL Server 2000 service pack. This requires an automatic reboot.

•Cisco Unified MeetingPlace Web Conferencing engine. This requires an automatic reboot.

Note that there are a total of four automatic reboots if you are installing SQL Server 2000 locally, or two if you are using a remote SQL server.

Check System Requirements for Cisco Unified MeetingPlace at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html for the required SQL Server 2000 service pack.

The installation executable disables antivirus software for the duration of the installation.

Before You Begin

•Confirm that the Cisco MCS server is configured with the correct time zone and daylight savings time settings. The installation may fail if you do not configure the system to automatically observe daylight savings time in a time zone that requires it.

•Confirm that your installation drive has sufficient disk space to allow for the storage of applications, attachments, recordings, and meeting and profile database information, which will grow over time.(Refer to System Requirements for Cisco Unified MeetingPlace at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.)

•Confirm that the Cisco Unified MeetingPlace 8100 series server has Cisco Unified MeetingPlace Audio Server Release 6.0 or later installed.

•Have the information that you gathered in the “Gathering Web Conferencing Installation Values” section on page 2-3available.

•Complete the “Installing the Operating System on the Cisco MCS Server” section on page 2-5.

Restriction

We do not support installing or upgrading to Web Conferencing Release 6.x by using Terminal Services.

Caution Do not interrupt the server during program installation or during automatic system shutdown or reboot.

To Install Cisco Unified MeetingPlace Web Conferencing

Step 1 Exit any open applications.

Step 2 Insert the Cisco Unified MeetingPlace Web Conferencing DVD into the DVD-ROM drive and double-click the CiscoUnifiedMeetingPlaceWebConferencing.exe file to begin installation.

Note The Cisco Unified MeetingPlace Web Conferencing CD contains multiple executable files. Verify that you are double-clicking the correct executable file.

 

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 6.x

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OL-13418-01

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Contents Corporate Headquarters Text Part Number OL-13418-01Page N T E N T S Installing Web Conferencing Uninstalling Web Conferencing or SQL Server Software A-1 OL-13418-01 Purpose AudienceNaming Conventions Term Definition Used in This Document AsDocumentation Conventions Convention DescriptionCisco.com Product Documentation DVD Ordering DocumentationDocumentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Obtaining Technical Assistance Product Alerts and Field NoticesCisco Support Website Submitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information About Cisco Unified MeetingPlace About Cisco Unified MeetingPlace Web ConferencingOverview of Web Conferencing Components Component DescriptionBenefits of Web Conferencing Common EndpointsOverview of the Cisco MeetingPlace Agent Service Increased ReliabilityHow Users Connect to Web Conferencing Isapi Cisco Policy for Use of Third-Party Software Configuration RestrictionsTerms of Use Terms for Single Sign On Software IntegrationTerms of Support for Single Sign On Software Integration New Feature and Enhancement Information OL-13418-01 Installing Web Conferencing Preinstallation Tasks Web ConferencingInstalling SQL Server on a Remote Server Gathering Web Conferencing Installation Values Parameter Description and ValueWeb server primary hostname Configuring Network Settings on the Cisco MCS Server Installation Tasks Web ConferencingInstalling the Operating System on the Cisco MCS Server To Install the Operating System on the Cisco MCS ServerConfigure a Single NIC with Both IP Configure NIC Teaming on the Cisco MCS To Configure One IP Address per NIC on the Cisco MCS Server Right click Local Area Connection 2 and click EnableInstalling Web Conferencing Before You Begin To Install Cisco Unified MeetingPlace Web ConferencingRestriction OL-13418-01 Postinstallation Tasks Web Conferencing Defining the Web Conferencing Server Hostname InformationTo Test the Web Server Home Page Connection Testing the Web Conferencing InstallationTo Test the Meeting Console Connection Creating a Least-Privileged SQL Account for Web Conferencing Dbdatareader Dbdatawriter Dbddladmin Configuring SSL About Segmented Meeting Access About the SMA-2S Configuration About the SMA-2S Configuration with SSL and Segmented DNS ExampleAbout the SMA-2S Configuration and Video-Enabled Systems Page OL-13418-01 A P T E R Web Conferencing Clusters One Cluster Configuration Web Conferencing Load Balancing and Failover Capability Load Balancing Behavior with Internal and External Clusters End-User Experience During Meeting Console Failover ThenBefore You Begin Before You Begin To Prepare the Internal Cluster Preparing the Internal ClusterPreparing the External Cluster To Prepare the External ClusterInstalling the First Internal Web Server To Install the First Internal Web ServerTo Install Additional Internal Web Servers Installing Additional Internal Web ServersRestrictions Copying Guids from the Internal to the External Web Server To Copy Guids from the Internal to the External Web ServerInstalling the First External Web Server To Install the First External Web ServerInstalling Additional External Web Servers To Install Additional External Web ServersTo Configure Redirection of External Meetings Linking the Internal and External ServersSynchronizing Purge Parameters Configuring SSL Optional Viewing the Web Conferencing Load on a Server To View the Web Conferencing Load on a ServerInstallation Problems What to Do FirstTo Check For a Time Zone/Daylight Savings Time Conflict Look for a pair of messages similar to the followingTo Resolve Http Connection Problems Server Connection ProblemsMeeting Room Connection Problems To Configure the Full Web Conferencing Ports SettingClick Save Changes Uninstalling Web Conferencing Software To Uninstall Web Conferencing SoftwareReboot the server To Remove SQL Server SoftwareD E IN-2 IN-3 IN-4
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