Cisco Systems Unified MeetingPlace Web Conferencing manual N T E N T S

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C O N T E N T S

 

 

Preface vii

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Purpose

ii-vii

 

 

 

 

 

 

 

 

 

 

 

 

 

Audience

ii-vii

 

 

 

 

 

 

 

 

 

 

 

 

Naming Conventions ii-viii

 

 

 

 

 

 

 

 

 

 

 

Documentation Conventions

 

ii-ix

 

 

 

 

 

 

 

 

 

 

Cisco Unified MeetingPlace Documentation

ii-x

 

 

 

 

 

 

 

 

Obtaining Documentation

ii-x

 

 

 

 

 

 

 

 

 

 

Cisco.com

ii-x

 

 

 

 

 

 

 

 

 

 

 

 

Product Documentation DVD

ii-x

 

 

 

 

 

 

 

 

 

Ordering Documentation

ii-x

 

 

 

 

 

 

 

 

 

 

Documentation Feedback

ii-xi

 

 

 

 

 

 

 

 

 

 

Cisco Product Security Overview

ii-xi

 

 

 

 

 

 

 

 

 

Reporting Security Problems in Cisco Products

ii-xi

 

 

 

 

 

 

Product Alerts and Field Notices

ii-xii

 

 

 

 

 

 

 

 

 

Obtaining Technical Assistance ii-xii

 

 

 

 

 

 

 

 

 

Cisco Support Website

 

ii-xii

 

 

 

 

 

 

 

 

 

 

Submitting a Service Request

ii-xiii

 

 

 

 

 

 

 

 

 

Definitions of Service Request Severity

ii-xiii

 

 

 

 

 

 

 

Obtaining Additional Publications and Information

ii-xiv

 

 

 

 

 

Introducing Cisco Unified MeetingPlace Web Conferencing

 

 

 

 

C H A P T E R 1

1-1

 

 

 

 

 

About Cisco Unified MeetingPlace

1-1

 

 

 

 

 

 

 

 

 

About Cisco Unified MeetingPlace Web Conferencing

1-1

 

 

 

 

 

 

Overview of Web Conferencing Components

1-2

 

 

 

 

 

 

 

Benefits of Web Conferencing

1-3

 

 

 

 

 

 

 

 

 

Overview of the Cisco MeetingPlace Agent Service

1-4

 

 

 

 

 

 

Terms of Use

1-7

 

 

 

 

 

 

 

 

 

 

 

 

Configuration Restrictions

1-7

 

 

 

 

 

 

 

 

 

Cisco Policy for Use of Third-Party Software

1-7

 

 

 

 

 

 

 

Terms for Single Sign On Software Integration

1-7

 

 

 

 

 

 

Terms of Support for Single Sign On Software Integration

1-8

 

 

 

 

 

New Feature and Enhancement Information

1-9

 

 

 

 

 

 

 

 

 

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 6.x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-13418-01

 

 

 

 

 

 

 

 

 

 

 

iii

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Contents Text Part Number OL-13418-01 Corporate HeadquartersPage N T E N T S Installing Web Conferencing Uninstalling Web Conferencing or SQL Server Software A-1 OL-13418-01 Audience PurposeTerm Definition Used in This Document As Naming ConventionsConvention Description Documentation ConventionsProduct Documentation DVD Ordering Documentation Cisco.comReporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Product Alerts and Field Notices Obtaining Technical AssistanceCisco Support Website Definitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information About Cisco Unified MeetingPlace Web Conferencing About Cisco Unified MeetingPlaceComponent Description Overview of Web Conferencing ComponentsCommon Endpoints Benefits of Web ConferencingIncreased Reliability Overview of the Cisco MeetingPlace Agent ServiceHow Users Connect to Web Conferencing Isapi Terms for Single Sign On Software Integration Configuration RestrictionsTerms of Use Cisco Policy for Use of Third-Party SoftwareTerms of Support for Single Sign On Software Integration New Feature and Enhancement Information OL-13418-01 Preinstallation Tasks Web Conferencing Installing Web ConferencingInstalling SQL Server on a Remote Server Parameter Description and Value Gathering Web Conferencing Installation ValuesWeb server primary hostname To Install the Operating System on the Cisco MCS Server Installation Tasks Web ConferencingInstalling the Operating System on the Cisco MCS Server Configuring Network Settings on the Cisco MCS ServerConfigure a Single NIC with Both IP Configure NIC Teaming on the Cisco MCS Right click Local Area Connection 2 and click Enable To Configure One IP Address per NIC on the Cisco MCS ServerInstalling Web Conferencing To Install Cisco Unified MeetingPlace Web Conferencing Before You BeginRestriction OL-13418-01 Defining the Web Conferencing Server Hostname Information Postinstallation Tasks Web ConferencingTesting the Web Conferencing Installation To Test the Web Server Home Page ConnectionTo Test the Meeting Console Connection Creating a Least-Privileged SQL Account for Web Conferencing Dbdatareader Dbdatawriter Dbddladmin Configuring SSL About Segmented Meeting Access About the SMA-2S Configuration Example About the SMA-2S Configuration with SSL and Segmented DNSAbout the SMA-2S Configuration and Video-Enabled Systems Page OL-13418-01 A P T E R Web Conferencing Clusters One Cluster Configuration Web Conferencing Load Balancing and Failover Capability Load Balancing Behavior with Internal and External Clusters Then End-User Experience During Meeting Console FailoverBefore You Begin To Prepare the External Cluster Preparing the Internal ClusterPreparing the External Cluster Before You Begin To Prepare the Internal ClusterTo Install the First Internal Web Server Installing the First Internal Web ServerInstalling Additional Internal Web Servers To Install Additional Internal Web ServersRestrictions To Copy Guids from the Internal to the External Web Server Copying Guids from the Internal to the External Web ServerTo Install the First External Web Server Installing the First External Web ServerTo Install Additional External Web Servers Installing Additional External Web ServersLinking the Internal and External Servers To Configure Redirection of External MeetingsSynchronizing Purge Parameters Configuring SSL Optional To View the Web Conferencing Load on a Server Viewing the Web Conferencing Load on a ServerWhat to Do First Installation ProblemsLook for a pair of messages similar to the following To Check For a Time Zone/Daylight Savings Time ConflictTo Configure the Full Web Conferencing Ports Setting Server Connection ProblemsMeeting Room Connection Problems To Resolve Http Connection ProblemsClick Save Changes To Uninstall Web Conferencing Software Uninstalling Web Conferencing SoftwareTo Remove SQL Server Software Reboot the serverD E IN-2 IN-3 IN-4