Cisco Systems Unified MeetingPlace Web Conferencing manual How Users Connect to Web Conferencing

Page 19

Chapter 1 Introducing Cisco Unified MeetingPlace Web Conferencing

About Cisco Unified MeetingPlace Web Conferencing

How Users Connect to Web Conferencing

Users connect to the Web Conferencing home page to sign in, schedule or find meetings to attend, and update their profile settings. This connection uses the primary IP address (or hostname) configured on the Web Conferencing server and port 80.

When a meeting is scheduled to begin, the Cisco MeetingPlace Agent Service instructs the web engine to initiate the meeting. As users join the web component of the meeting, the Flash-based meeting console is downloaded on their desktops, allowing them to connect to the Flash Media Server running on the Web Conferencing system by using the secondary IP address (or hostname) configured on the server.

The meeting console communicates with the Flash Media Server on the Web Conferencing server through TCP port 1627, as shown in Figure 1-1. If this port is blocked due to a firewall, the Flash client establishes a tunnel connection over HTTP through port 80. This process allows the meeting console to bypass firewall restrictions so that external users can participate in web conferences.

The web server also supports tunneling over HTTPS by using Secure Sockets Layer (SSL).

Figure 1-1 How Users Communicate with Cisco Unified MeetingPlace Web Conferencing

Using the home page and meeting console

1

Using the home page

Using the meeting console

(TCP port 80)

2

(TCP port 1627)

3

Web-

conferencing

server

191838

1.For external participants, the meeting console tunnels communication by using HTTP through TCP port 80.

2.Cisco Unified MeetingPlace Web Conferencing home page traffic (signing on, scheduling meetings, changing profile settings, etc.) for both internal and external participants uses port 80.

3.For internal participants using the meeting console, connection is made directly to the web server over TCP port 1627.

How Web Conferencing Fulfills Requests

Figure 1-2shows how Cisco Unified MeetingPlace Web Conferencing components work together to fulfill user requests.

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 6.x

 

OL-13418-01

1-5

 

 

 

Image 19
Contents Text Part Number OL-13418-01 Corporate HeadquartersPage N T E N T S Installing Web Conferencing Uninstalling Web Conferencing or SQL Server Software A-1 OL-13418-01 Audience PurposeTerm Definition Used in This Document As Naming ConventionsConvention Description Documentation ConventionsProduct Documentation DVD Ordering Documentation Cisco.comDocumentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Obtaining Technical Assistance Product Alerts and Field NoticesCisco Support Website Definitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information About Cisco Unified MeetingPlace Web Conferencing About Cisco Unified MeetingPlaceComponent Description Overview of Web Conferencing ComponentsCommon Endpoints Benefits of Web ConferencingIncreased Reliability Overview of the Cisco MeetingPlace Agent ServiceHow Users Connect to Web Conferencing Isapi Terms for Single Sign On Software Integration Configuration RestrictionsTerms of Use Cisco Policy for Use of Third-Party SoftwareTerms of Support for Single Sign On Software Integration New Feature and Enhancement Information OL-13418-01 Preinstallation Tasks Web Conferencing Installing Web ConferencingInstalling SQL Server on a Remote Server Parameter Description and Value Gathering Web Conferencing Installation ValuesWeb server primary hostname To Install the Operating System on the Cisco MCS Server Installation Tasks Web ConferencingInstalling the Operating System on the Cisco MCS Server Configuring Network Settings on the Cisco MCS ServerConfigure a Single NIC with Both IP Configure NIC Teaming on the Cisco MCS Right click Local Area Connection 2 and click Enable To Configure One IP Address per NIC on the Cisco MCS ServerInstalling Web Conferencing Before You Begin To Install Cisco Unified MeetingPlace Web ConferencingRestriction OL-13418-01 Defining the Web Conferencing Server Hostname Information Postinstallation Tasks Web ConferencingTo Test the Web Server Home Page Connection Testing the Web Conferencing InstallationTo Test the Meeting Console Connection Creating a Least-Privileged SQL Account for Web Conferencing Dbdatareader Dbdatawriter Dbddladmin Configuring SSL About Segmented Meeting Access About the SMA-2S Configuration Example About the SMA-2S Configuration with SSL and Segmented DNSAbout the SMA-2S Configuration and Video-Enabled Systems Page OL-13418-01 A P T E R Web Conferencing Clusters One Cluster Configuration Web Conferencing Load Balancing and Failover Capability Load Balancing Behavior with Internal and External Clusters Then End-User Experience During Meeting Console FailoverBefore You Begin To Prepare the External Cluster Preparing the Internal ClusterPreparing the External Cluster Before You Begin To Prepare the Internal ClusterTo Install the First Internal Web Server Installing the First Internal Web ServerTo Install Additional Internal Web Servers Installing Additional Internal Web ServersRestrictions To Copy Guids from the Internal to the External Web Server Copying Guids from the Internal to the External Web ServerTo Install the First External Web Server Installing the First External Web ServerTo Install Additional External Web Servers Installing Additional External Web ServersLinking the Internal and External Servers To Configure Redirection of External MeetingsSynchronizing Purge Parameters Configuring SSL Optional To View the Web Conferencing Load on a Server Viewing the Web Conferencing Load on a ServerWhat to Do First Installation ProblemsLook for a pair of messages similar to the following To Check For a Time Zone/Daylight Savings Time ConflictTo Configure the Full Web Conferencing Ports Setting Server Connection ProblemsMeeting Room Connection Problems To Resolve Http Connection ProblemsClick Save Changes To Uninstall Web Conferencing Software Uninstalling Web Conferencing SoftwareTo Remove SQL Server Software Reboot the serverD E IN-2 IN-3 IN-4