Cisco Systems Unified MeetingPlace Web Conferencing manual OL-13418-01

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Chapter 2 Installing Web Conferencing

Installation Tasks: Web Conferencing

Step 3 After the install files are extracted, click Next and follow the instructions in the installer windows using the information you gathered in the “Gathering Web Conferencing Installation Values” section on page 2-3. Note the following considerations:

•If you enter an IP address instead of a hostname for the Audio Server system, a warning message appears regarding reverse connection.

•If this machine is in a network segment, such as a DMZ, and you are interested in reverse connection, enter a hostname instead of an IP address, then proceed with the installation.

•If this machine has a connection to the Audio Server system—that is, if they are in the same network segment, port 5003 is open, and the Audio Server system is running—and you are not interested in reverse connection, then use the IP address and proceed with the installation.

Step 4 The installer installs the Gateway SIM first. When the InstallShield Wizard Complete window appears, click Finish. The Gateway SIM is installed.

Note If a Missing Server Version error message appears, confirm that Audio Server Release 6.0 or later is installed on the Cisco Unified MeetingPlace 8100 series server. If the correct version is installed, proceed with the Web Conferencing installation. If not, click Cancel and upgrade the Audio Server software to version 6.0 or later before proceeding.

Step 5 Continue following the instructions in the installer windows using information from the “Gathering Web Conferencing Installation Values” section on page 2-3.

Note If you chose Local Server as your SQL Server location, after the first reboot, you must log in to the system as an administrator in order for the installer to begin installing SQL Server. When SQL Server installation is complete, the server reboots automatically.

During installation, remember the following information:

•If the installer detects a local SQL Server installation, after the second reboot, the installer begins installing the SQL Server service pack. When the service pack installation is complete, the server reboots automatically.

•Installations of SQL Server and the SQL Server service pack are slow, and depending on your server hardware, installations may take 40 minutes or more to complete. Status updates appear from the Cisco Unified MeetingPlace icon in the system tray during the installation.

•The Cisco Unified MeetingPlace icon appears as an orange door .

•If the SQL Server installation appears to be taking too long (over 35 minutes), check Task Manager to confirm that SQLInstall.exe is running.

•After the server reboots, the installer invokes SQLInstall.exe to create the MPWEB SQL database. This process may take 5 to 10 minutes.

•After creating the database and installing the Web Conferencing engine, the server reboots automatically.

Step 6 After the final automatic reboot (the fourth reboot if you are installing SQL Server 2000 locally, or the second if you are using a remote SQL server), open the Gateway SIM event log to monitor Web Conferencing application activities.

•While the system is coming up, you should see the event text, “Waiting for Connect.”

•When the Web Conferencing engine is ready, you should see response text similar to the following:

 

 

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 6.x

 

 

 

 

 

 

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Contents Text Part Number OL-13418-01 Corporate HeadquartersPage N T E N T S Installing Web Conferencing Uninstalling Web Conferencing or SQL Server Software A-1 OL-13418-01 Audience PurposeTerm Definition Used in This Document As Naming ConventionsConvention Description Documentation ConventionsProduct Documentation DVD Ordering Documentation Cisco.comCisco Product Security Overview Reporting Security Problems in Cisco ProductsDocumentation Feedback Cisco Support Website Product Alerts and Field NoticesObtaining Technical Assistance Definitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information About Cisco Unified MeetingPlace Web Conferencing About Cisco Unified MeetingPlaceComponent Description Overview of Web Conferencing ComponentsCommon Endpoints Benefits of Web ConferencingIncreased Reliability Overview of the Cisco MeetingPlace Agent ServiceHow Users Connect to Web Conferencing Isapi Terms for Single Sign On Software Integration Configuration RestrictionsTerms of Use Cisco Policy for Use of Third-Party SoftwareTerms of Support for Single Sign On Software Integration New Feature and Enhancement Information OL-13418-01 Preinstallation Tasks Web Conferencing Installing Web ConferencingInstalling SQL Server on a Remote Server Parameter Description and Value Gathering Web Conferencing Installation ValuesWeb server primary hostname To Install the Operating System on the Cisco MCS Server Installation Tasks Web ConferencingInstalling the Operating System on the Cisco MCS Server Configuring Network Settings on the Cisco MCS ServerConfigure a Single NIC with Both IP Configure NIC Teaming on the Cisco MCS Right click Local Area Connection 2 and click Enable To Configure One IP Address per NIC on the Cisco MCS ServerInstalling Web Conferencing Restriction To Install Cisco Unified MeetingPlace Web ConferencingBefore You Begin OL-13418-01 Defining the Web Conferencing Server Hostname Information Postinstallation Tasks Web ConferencingTo Test the Meeting Console Connection Testing the Web Conferencing InstallationTo Test the Web Server Home Page Connection Creating a Least-Privileged SQL Account for Web Conferencing Dbdatareader Dbdatawriter Dbddladmin Configuring SSL About Segmented Meeting Access About the SMA-2S Configuration Example About the SMA-2S Configuration with SSL and Segmented DNSAbout the SMA-2S Configuration and Video-Enabled Systems Page OL-13418-01 A P T E R Web Conferencing Clusters One Cluster Configuration Web Conferencing Load Balancing and Failover Capability Load Balancing Behavior with Internal and External Clusters Then End-User Experience During Meeting Console FailoverBefore You Begin To Prepare the External Cluster Preparing the Internal ClusterPreparing the External Cluster Before You Begin To Prepare the Internal ClusterTo Install the First Internal Web Server Installing the First Internal Web ServerRestrictions Installing Additional Internal Web ServersTo Install Additional Internal Web Servers To Copy Guids from the Internal to the External Web Server Copying Guids from the Internal to the External Web ServerTo Install the First External Web Server Installing the First External Web ServerTo Install Additional External Web Servers Installing Additional External Web ServersLinking the Internal and External Servers To Configure Redirection of External MeetingsSynchronizing Purge Parameters Configuring SSL Optional To View the Web Conferencing Load on a Server Viewing the Web Conferencing Load on a ServerWhat to Do First Installation ProblemsLook for a pair of messages similar to the following To Check For a Time Zone/Daylight Savings Time ConflictTo Configure the Full Web Conferencing Ports Setting Server Connection ProblemsMeeting Room Connection Problems To Resolve Http Connection ProblemsClick Save Changes To Uninstall Web Conferencing Software Uninstalling Web Conferencing SoftwareTo Remove SQL Server Software Reboot the serverD E IN-2 IN-3 IN-4
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