Cisco Systems Unified MeetingPlace Web Conferencing manual Overview of Web Conferencing Components

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Chapter 1 Introducing Cisco Unified MeetingPlace Web Conferencing

About Cisco Unified MeetingPlace Web Conferencing

This section provides information about the following Cisco Unified MeetingPlace Web Conferencing concepts:

Overview of Web Conferencing Components, page 1-2

Benefits of Web Conferencing, page 1-3

Overview of the Cisco MeetingPlace Agent Service, page 1-4

Overview of Web Conferencing Components

Cisco Unified MeetingPlace Web Conferencing is implemented by using a combination of technologies, including the following:

Hypertext Markup Language (HTML)

JavaScript

Adobe Flash

Internet Server Application Program Interface (ISAPI)

Windows services

ASP.NET

Table 1-1describes the Cisco Unified MeetingPlace Web Conferencing components, which work with the Cisco Unified MeetingPlace Audio Server system and the Cisco IPVC Multipoint Control Unit (MCU) to fulfill user requests and deliver functionality.

Table 1-1

Cisco Unified MeetingPlace Web Conferencing Components

 

 

 

Component

 

Description

 

 

Cisco Unified MeetingPlace Agent

Maintains a constant connection between the web server and

Service

 

the Audio Server system. Priority = Normal (8).

 

 

For more information, see the “Overview of the

 

 

Cisco MeetingPlace Agent Service” section on page 1-4.

 

 

Cisco Unified MeetingPlace Audio

Converts Cisco Unified MeetingPlace Voice (.mpv) files.

Service

 

Priority = Normal (8).

 

 

Cisco Unified MeetingPlace Connect

Performs meeting load balancing functions and sends

Application Service

commands and events from the meeting room to other Cisco

 

 

Unified MeetingPlace components. Priority = Normal (8).

 

 

Cisco Unified MeetingPlace Connect

Receives commands and events from the Agent Service and

Gateway

 

translates them into meeting room activity. Priority = Normal

 

 

(8).

 

 

Cisco Unified MeetingPlace Flash

Auxiliary service that provides web-conferencing capability.

Media Administration Server

Priority = Normal (8).

 

 

Cisco Unified MeetingPlace Flash

Serves the web-conferencing meeting room client to

Media Server

 

end-users. Priority = Normal (8).

 

 

Cisco Unified MeetingPlace

Synchronizes the local web server database with that of the

Replication Service

Audio Server system. Priority = Low (4).

 

 

 

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 6.x

1-2

OL-13418-01

 

 

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Contents Corporate Headquarters Text Part Number OL-13418-01Page N T E N T S Installing Web Conferencing Uninstalling Web Conferencing or SQL Server Software A-1 OL-13418-01 Purpose AudienceNaming Conventions Term Definition Used in This Document AsDocumentation Conventions Convention DescriptionCisco.com Product Documentation DVD Ordering DocumentationDocumentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Obtaining Technical Assistance Product Alerts and Field NoticesCisco Support Website Submitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information About Cisco Unified MeetingPlace About Cisco Unified MeetingPlace Web ConferencingOverview of Web Conferencing Components Component DescriptionBenefits of Web Conferencing Common EndpointsOverview of the Cisco MeetingPlace Agent Service Increased ReliabilityHow Users Connect to Web Conferencing Isapi Configuration Restrictions Terms of UseCisco Policy for Use of Third-Party Software Terms for Single Sign On Software IntegrationTerms of Support for Single Sign On Software Integration New Feature and Enhancement Information OL-13418-01 Installing Web Conferencing Preinstallation Tasks Web ConferencingInstalling SQL Server on a Remote Server Gathering Web Conferencing Installation Values Parameter Description and ValueWeb server primary hostname Installation Tasks Web Conferencing Installing the Operating System on the Cisco MCS ServerConfiguring Network Settings on the Cisco MCS Server To Install the Operating System on the Cisco MCS ServerConfigure a Single NIC with Both IP Configure NIC Teaming on the Cisco MCS To Configure One IP Address per NIC on the Cisco MCS Server Right click Local Area Connection 2 and click EnableInstalling Web Conferencing Before You Begin To Install Cisco Unified MeetingPlace Web ConferencingRestriction OL-13418-01 Postinstallation Tasks Web Conferencing Defining the Web Conferencing Server Hostname InformationTo Test the Web Server Home Page Connection Testing the Web Conferencing InstallationTo Test the Meeting Console Connection Creating a Least-Privileged SQL Account for Web Conferencing Dbdatareader Dbdatawriter Dbddladmin Configuring SSL About Segmented Meeting Access About the SMA-2S Configuration About the SMA-2S Configuration with SSL and Segmented DNS ExampleAbout the SMA-2S Configuration and Video-Enabled Systems Page OL-13418-01 A P T E R Web Conferencing Clusters One Cluster Configuration Web Conferencing Load Balancing and Failover Capability Load Balancing Behavior with Internal and External Clusters End-User Experience During Meeting Console Failover ThenBefore You Begin Preparing the Internal Cluster Preparing the External ClusterBefore You Begin To Prepare the Internal Cluster To Prepare the External ClusterInstalling the First Internal Web Server To Install the First Internal Web ServerTo Install Additional Internal Web Servers Installing Additional Internal Web ServersRestrictions Copying Guids from the Internal to the External Web Server To Copy Guids from the Internal to the External Web ServerInstalling the First External Web Server To Install the First External Web ServerInstalling Additional External Web Servers To Install Additional External Web ServersTo Configure Redirection of External Meetings Linking the Internal and External ServersSynchronizing Purge Parameters Configuring SSL Optional Viewing the Web Conferencing Load on a Server To View the Web Conferencing Load on a ServerInstallation Problems What to Do FirstTo Check For a Time Zone/Daylight Savings Time Conflict Look for a pair of messages similar to the followingServer Connection Problems Meeting Room Connection ProblemsTo Resolve Http Connection Problems To Configure the Full Web Conferencing Ports SettingClick Save Changes Uninstalling Web Conferencing Software To Uninstall Web Conferencing SoftwareReboot the server To Remove SQL Server SoftwareD E IN-2 IN-3 IN-4