Cisco Systems Unified MeetingPlace Web Conferencing manual

Page 14

Preface

Obtaining Additional Publications and Information

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Online Subscription Center is the website where you can sign up for a variety of Cisco e-mail newsletters and other communications. Create a profile and then select the subscriptions that you would like to receive. To visit the Cisco Online Subscription Center, go to this URL:

http://www.cisco.com/offer/subscribe

The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco channel product offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

Cisco Press publishes a wide range of general networking, training, and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

Internet Protocol Journal is a quarterly journal published by Cisco for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

Networking products offered by Cisco, as well as customer support services, can be obtained at this URL:

http://www.cisco.com/en/US/products/index.html

Networking Professionals Connection is an interactive website where networking professionals share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

“What’s New in Cisco Documentation” is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to direct you quickly to the documentation for your products. You can view the latest release of “What’s New in Cisco Documentation” at this URL:

http://www.cisco.com/univercd/cc/td/doc/abtunicd/136957.htm

World-class networking training is available from Cisco. You can view current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 6.x

 

xiv

OL-13418-01

 

 

 

Image 14
Contents Corporate Headquarters Text Part Number OL-13418-01Page N T E N T S Installing Web Conferencing Uninstalling Web Conferencing or SQL Server Software A-1 OL-13418-01 Purpose AudienceNaming Conventions Term Definition Used in This Document AsDocumentation Conventions Convention DescriptionCisco.com Product Documentation DVD Ordering Documentation Cisco Product Security Overview Reporting Security Problems in Cisco Products Documentation Feedback Cisco Support Website Product Alerts and Field NoticesObtaining Technical Assistance Submitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information About Cisco Unified MeetingPlace About Cisco Unified MeetingPlace Web ConferencingOverview of Web Conferencing Components Component DescriptionBenefits of Web Conferencing Common EndpointsOverview of the Cisco MeetingPlace Agent Service Increased ReliabilityHow Users Connect to Web Conferencing Isapi Cisco Policy for Use of Third-Party Software Configuration RestrictionsTerms of Use Terms for Single Sign On Software IntegrationTerms of Support for Single Sign On Software Integration New Feature and Enhancement Information OL-13418-01 Installing Web Conferencing Preinstallation Tasks Web ConferencingInstalling SQL Server on a Remote Server Gathering Web Conferencing Installation Values Parameter Description and ValueWeb server primary hostname Configuring Network Settings on the Cisco MCS Server Installation Tasks Web ConferencingInstalling the Operating System on the Cisco MCS Server To Install the Operating System on the Cisco MCS ServerConfigure a Single NIC with Both IP Configure NIC Teaming on the Cisco MCS To Configure One IP Address per NIC on the Cisco MCS Server Right click Local Area Connection 2 and click EnableInstalling Web Conferencing Restriction To Install Cisco Unified MeetingPlace Web ConferencingBefore You Begin OL-13418-01 Postinstallation Tasks Web Conferencing Defining the Web Conferencing Server Hostname InformationTo Test the Meeting Console Connection Testing the Web Conferencing InstallationTo Test the Web Server Home Page Connection Creating a Least-Privileged SQL Account for Web Conferencing Dbdatareader Dbdatawriter Dbddladmin Configuring SSL About Segmented Meeting Access About the SMA-2S Configuration About the SMA-2S Configuration with SSL and Segmented DNS ExampleAbout the SMA-2S Configuration and Video-Enabled Systems Page OL-13418-01 A P T E R Web Conferencing Clusters One Cluster Configuration Web Conferencing Load Balancing and Failover Capability Load Balancing Behavior with Internal and External Clusters End-User Experience During Meeting Console Failover ThenBefore You Begin Before You Begin To Prepare the Internal Cluster Preparing the Internal ClusterPreparing the External Cluster To Prepare the External ClusterInstalling the First Internal Web Server To Install the First Internal Web ServerRestrictions Installing Additional Internal Web ServersTo Install Additional Internal Web Servers Copying Guids from the Internal to the External Web Server To Copy Guids from the Internal to the External Web ServerInstalling the First External Web Server To Install the First External Web ServerInstalling Additional External Web Servers To Install Additional External Web ServersTo Configure Redirection of External Meetings Linking the Internal and External ServersSynchronizing Purge Parameters Configuring SSL Optional Viewing the Web Conferencing Load on a Server To View the Web Conferencing Load on a ServerInstallation Problems What to Do FirstTo Check For a Time Zone/Daylight Savings Time Conflict Look for a pair of messages similar to the followingTo Resolve Http Connection Problems Server Connection ProblemsMeeting Room Connection Problems To Configure the Full Web Conferencing Ports SettingClick Save Changes Uninstalling Web Conferencing Software To Uninstall Web Conferencing SoftwareReboot the server To Remove SQL Server SoftwareD E IN-2 IN-3 IN-4