Cisco Systems Unified MeetingPlace Web Conferencing manual Benefits of Web Conferencing

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Chapter 1 Introducing Cisco Unified MeetingPlace Web Conferencing

About Cisco Unified MeetingPlace Web Conferencing

Table 1-1 Cisco Unified MeetingPlace Web Conferencing Components (continued)

Component

Description

 

 

Cisco MeetingPlace Video Service

Provides video conference integration by communicating

(optional)

with Cisco Unified MeetingPlace Video Administration, the

 

Audio Server system, and the web server.

 

 

Cisco Unified MeetingPlace Web

Priority = Normal (8).

Conferencing

 

 

 

All of these services are controlled by a master service called the Cisco MeetingPlace Web Conferencing Service.

Benefits of Web Conferencing

As part of an integrated rich-media conferencing solution, Cisco Unified MeetingPlace Web

Conferencing provides four key benefits, which are described in the following sections:

Common Endpoints, page 1-3

Server-Based Conferencing, page 1-3

Increased Reliability, page 1-4

Network Security, page 1-4

Common Endpoints

Cisco Unified MeetingPlace Web Conferencing includes a Flash-based endpoint called the meeting console, which facilitates participation in Cisco Unified MeetingPlace web conferences. The meeting console is automatically loaded on the web browsers of users as soon as they join their meetings. Users can download the Cisco Unified Presenter Add-in to share their desktop or to upload and share documents and presentations from their desktop.

The use of these common endpoints allows meeting attendees to view any document being shared by the host regardless of whether they have the applications installed on their PCs. For example, if the host shares an Excel spreadsheet, all attendees are able to view the shared spreadsheet. If the host enables collaboration of the shared document, all attendees can then take control of the shared application and modify its contents—regardless of whether they have Excel installed.

Server-Based Conferencing

Cisco Unified MeetingPlace Web Conferencing takes advantage of server-based conferencing, which connects each user directly to the web server. To access a web conference, users either sign in through the Cisco Unified MeetingPlace Web Conferencing home page by using their user ID, user password, and meeting ID, or click the click-to-attend link in their meeting notification. Either action launches the meeting console, which connects users to their meeting. Because of server-based conferencing, users do not need to know the IP addresses of other PCs to connect.

Installation and Upgrade Guide for Cisco Unified MeetingPlace Web Conferencing Release 6.x

 

OL-13418-01

1-3

 

 

 

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Contents Text Part Number OL-13418-01 Corporate HeadquartersPage N T E N T S Installing Web Conferencing Uninstalling Web Conferencing or SQL Server Software A-1 OL-13418-01 Audience PurposeTerm Definition Used in This Document As Naming ConventionsConvention Description Documentation ConventionsProduct Documentation DVD Ordering Documentation Cisco.comCisco Product Security Overview Reporting Security Problems in Cisco ProductsDocumentation Feedback Cisco Support Website Product Alerts and Field NoticesObtaining Technical Assistance Definitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information About Cisco Unified MeetingPlace Web Conferencing About Cisco Unified MeetingPlaceComponent Description Overview of Web Conferencing ComponentsCommon Endpoints Benefits of Web ConferencingIncreased Reliability Overview of the Cisco MeetingPlace Agent ServiceHow Users Connect to Web Conferencing Isapi Terms of Use Configuration RestrictionsCisco Policy for Use of Third-Party Software Terms for Single Sign On Software IntegrationTerms of Support for Single Sign On Software Integration New Feature and Enhancement Information OL-13418-01 Preinstallation Tasks Web Conferencing Installing Web ConferencingInstalling SQL Server on a Remote Server Parameter Description and Value Gathering Web Conferencing Installation ValuesWeb server primary hostname Installing the Operating System on the Cisco MCS Server Installation Tasks Web ConferencingConfiguring Network Settings on the Cisco MCS Server To Install the Operating System on the Cisco MCS ServerConfigure a Single NIC with Both IP Configure NIC Teaming on the Cisco MCS Right click Local Area Connection 2 and click Enable To Configure One IP Address per NIC on the Cisco MCS ServerInstalling Web Conferencing Restriction To Install Cisco Unified MeetingPlace Web ConferencingBefore You Begin OL-13418-01 Defining the Web Conferencing Server Hostname Information Postinstallation Tasks Web ConferencingTo Test the Meeting Console Connection Testing the Web Conferencing InstallationTo Test the Web Server Home Page Connection Creating a Least-Privileged SQL Account for Web Conferencing Dbdatareader Dbdatawriter Dbddladmin Configuring SSL About Segmented Meeting Access About the SMA-2S Configuration Example About the SMA-2S Configuration with SSL and Segmented DNSAbout the SMA-2S Configuration and Video-Enabled Systems Page OL-13418-01 A P T E R Web Conferencing Clusters One Cluster Configuration Web Conferencing Load Balancing and Failover Capability Load Balancing Behavior with Internal and External Clusters Then End-User Experience During Meeting Console FailoverBefore You Begin Preparing the External Cluster Preparing the Internal ClusterBefore You Begin To Prepare the Internal Cluster To Prepare the External ClusterTo Install the First Internal Web Server Installing the First Internal Web ServerRestrictions Installing Additional Internal Web ServersTo Install Additional Internal Web Servers To Copy Guids from the Internal to the External Web Server Copying Guids from the Internal to the External Web ServerTo Install the First External Web Server Installing the First External Web ServerTo Install Additional External Web Servers Installing Additional External Web ServersLinking the Internal and External Servers To Configure Redirection of External MeetingsSynchronizing Purge Parameters Configuring SSL Optional To View the Web Conferencing Load on a Server Viewing the Web Conferencing Load on a ServerWhat to Do First Installation ProblemsLook for a pair of messages similar to the following To Check For a Time Zone/Daylight Savings Time ConflictMeeting Room Connection Problems Server Connection ProblemsTo Resolve Http Connection Problems To Configure the Full Web Conferencing Ports SettingClick Save Changes To Uninstall Web Conferencing Software Uninstalling Web Conferencing SoftwareTo Remove SQL Server Software Reboot the serverD E IN-2 IN-3 IN-4