Cisco Systems OL-25111-01 manual Prerequisites, Product Overview

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C H A P T E R 1

Prerequisites

•Product Overview, page 1-1

•Server and Client System Requirements, page 1-2

•Terminal Server Support for Windows 2003 and Windows 2008, page 1-7

•Port Usage, page 1-8

Product Overview

Cisco Unified Service Monitor (Service Monitor), a product from the Cisco Unified Communications Management Suite, receives and analyzes data from these sources when they are installed in your voice network and configured properly:

•Cisco Unified Communications Manager (Unified Communications Manager) clusters—Retain Call Detail Records (CDRs) and Call Management Records (CMRs). CDRs include Mean Opinion Score (MOS) values that were calculated on IP phones and voice gateways using the Cisco Voice Transmission Quality (CVTQ) algorithm.

For Unified Communications Manager versions that Service Monitor supports, see Cisco Unified Service Monitor 8.6 Compatibility Matrix. For information about configuring Unified Communications Manager clusters to work with Service Monitor, see User Guide for Cisco Unified Service Monitor.

•Sensors—Network Analysis Modules (NAMs) and Cisco 1040 Sensors (Cisco 1040s)—Compute MOS for each RTP stream. Service Monitor obtains data from sensors every 60 seconds.

Service Monitor compares MOS against a threshold value—default or user-specified—for the codec in use. When MOS drops below the threshold, Service Monitor generates SNMP traps and sends them to up to four recipients. Service Monitor stores the data that it obtains in the database, where it is available for display on Service Monitor reports. Service Monitor purges the database daily to maintain a configurable number of days of data. (For more information, see the online help.)

If you configure Cisco Unified Operations Manager (Operations Manager) as a trap receiver for Service Monitor, Operations Manager can further analyze, display, and act on the traps that Service Monitor generates. Operations Manager can generate service quality events, display and track these events on a real-time dashboard, and display and store event history. You can configure additional event settings on Operations Manager to alert you if MOS drops below a threshold or if too many (configurable number) service quality events occur during a period of time (configurable number of minutes). In addition, you can configure Operations Manager to send notifications by e-mail, SNMP trap, and syslog message.

Installation Guide for Cisco Unified Service Monitor

 

OL-25111-01

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Contents Americas Headquarters Installation Guide for Cisco Unified Service MonitorPage N T E N T S Common Services Database Password A-9 Licensing Process B-3 OL-25111-01 Convention AudienceConventions Related Documentation Product DocumentationObtaining Documentation and Submitting a Service Request Preface Installation Guide for Cisco Unified Service Monitor Product Overview PrerequisitesGuidelines, Server and Client System RequirementsServer Requirements Configuration Notes, Description SpecificationsClient Requirements LAN SettingsComponent Minimum Requirement VMware GuidelinesPrerequisites Server and Client System Requirements Enabling and Disabling Fips on a Windows Server Windows 2003 /Windows Server FeaturesPort Usage Protocol Port Number Service Name50001 SOAPMonitor Port Protocol Number Service NameOL-25111-01 Preparing to Install Service Monitor Installing, Uninstalling, and Upgrading Service MonitorPreparing the Server Ensuring That Required Ports Are Free Gathering Information to Provide During InstallationNTP Configuration Notes Installing Cisco Unified Service Monitor Page For more information, see NTP Configuration Notes, Preparing to Upgrade to Service Monitor Starting Cisco Unified Service MonitorBacking Up Service Monitor Files and Database Upgrade PathsUnderstanding the Effect an Upgrade Has on Your Data Preventing Extra Processing After Upgrade Deleting Cisco 1040 Configuration Files from Tftp ServersConfiguring NTP Upgrading to Service MonitorUpgrading to Service Monitor 8.6 from 8.0 OL-25111-01 Adding Service Monitor to Unified Communications Manager Performing Post-Upgrade Configuration for Cisco 1040s Default 1040 Sensor Configuration File-QOVDefault.CNF Sample Cisco 1040 Sensor Configuration FilesUninstalling Service Monitor, Reinstalling Service Monitor, Uninstalling and Reinstalling Service MonitorUninstalling Service Monitor Reinstalling Service Monitor Configuring Your System for Snmp Queries OL-25111-01 Configuring Security, Configuring Service Monitor, Configuring SecurityConfiguring Users ACS and Local Rbac Https//servernamehttps port Enabling SSL Between the Browser and the ServerConfiguring Service Monitor OL-25111-01 Passwords, see Password Information User Inputs for Typical InstallationSettings Value Password InformationA-7 User Inputs for Custom InstallationFixing Problems That Can Occur After You Change Passwords On passwords, see Password Information Admin and guestOccur After You Change Passwords, page A-7 Existing passwords, leave the fields blank Settings Value Password Changed Potential Problem Workaround Password InformationPassword Rules for a New Installation Fixing Problems That Can Occur After You Change PasswordsPassword Descriptions Password Rules for an Upgrade InstallationPassword Rules for Reinstallation Common Services Guest Password Changing PasswordsChanging the casuser Password Installation Guide for Cisco Unified Service Monitor OL-25111-01 Column Licensing OverviewVerifying License Status Licensing Overview, page B-1 Licensing Process, page B-3Scenario What to Do Licensing ScenariosColumn Description Licensing Messages Documentation and Submitting a Service RequestLicensing Process Obtaining a License File Registering a License File with Service MonitorObtaining a PAK Table B-2 License Registration Result OL-25111-01 Cisco Secure ACS Support Security Configuration with Cisco Secure ACSService Monitor Integration Notes Role Description Common Services Local Login Module Authentication RolesConfiguring the System Identity User in Common Services Setting Up the Cisco Secure ACS ServerChanging the AAA Mode to ACS in Common Services Assigning Roles to Users and User Groups in Cisco Secure ACS Installation Guide for Cisco Unified Service Monitor D E IN-2 IN-3 IN-4

OL-25111-01 specifications

Cisco Systems OL-25111-01 is a comprehensive online training course designed to enhance the knowledge and skills of IT professionals in managing Cisco networking environments. This course covers a wide array of topics that are essential for anyone aiming to achieve proficiency in Cisco technologies and solutions.

One of the main features of the OL-25111-01 course is its structured curriculum, which is tailored to provide a step-by-step learning experience. It delves into crucial aspects such as Cisco architecture, access control lists (ACLs), and the fundamentals of routing and switching. These foundational elements form the backbone of Cisco networking and are vital for configuring and managing network devices effectively.

The course places a significant emphasis on hands-on experience through virtual labs, allowing participants to practice real-world networking scenarios. This practical approach is invaluable for reinforcing theoretical knowledge and preparing students for real-world challenges. Moreover, the course offers guidance on troubleshooting, ensuring that learners are equipped to identify and resolve network issues proficiently.

Another notable aspect of OL-25111-01 is its focus on Cisco's latest technologies. This includes insights into Software-Defined Networking (SDN), network automation, and security measures that are essential in today’s cyber landscape. By integrating modern technologies into the curriculum, Cisco ensures that participants remain competitive in an ever-evolving industry.

The training also incorporates an interactive format, featuring quizzes and assessments that help reinforce learning. Feedback mechanisms are built into the course, allowing participants to identify areas for improvement and solidify their understanding of complex concepts. This adaptive learning environment facilitates a deeper comprehension of Cisco's networking principles.

Furthermore, Cisco Systems OL-25111-01 is aligned with industry certification programs, making it an excellent preparatory tool for professionals seeking to obtain Cisco certifications. The course is designed to enhance career advancement opportunities by providing the requisite knowledge and skills that employers seek.

In summary, Cisco Systems OL-25111-01 is an essential training resource for IT professionals aiming to excel in Cisco networking. With its comprehensive curriculum, practical labs, focus on modern technologies, and alignment with certification programs, this course equips learners with the tools they need to succeed in a competitive job market. Whether you are a seasoned IT professional or a newcomer to the field, this course serves as a valuable stepping stone in your networking career.
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