Cisco Systems OL-25111-01 manual Licensing Process, Licensing Messages

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Appendix B Licensing

Licensing Process

Table B-1

How to Obtain and Register a License (continued)

 

 

Scenario

What to Do

 

Upgrading a license—Either of these: See Licensing Process, page B-3.

•Upgrading from an evaluation license to a purchased license

•Installing an incremental license to support additional phones

Moving Service Monitor to another

Call the Cisco Technical Assistance Center (TAC) for

server.

assistance. For more information, see Obtaining

 

Documentation and Submitting a Service Request.

Licensing Messages

If you have installed the evaluation version of Service Monitor, you must obtain the license file from Cisco.com to continue to use the product after the 90-day evaluation period. For details, see Licensing Process, page B-3.

Before expiry of the evaluation license, you will see the following prompt:

This software is provided for evaluation purposes only and will expire in XX days. If this is not an evaluation copy, please click this link for information about obtaining a valid purchase license. Click here for current licensing information. Otherwise, please contact your Cisco representative for purchasing information.

This message is displayed as an alert after you log in and try to access Service Monitor. If you fail to upgrade your evaluation license, all Service Monitor processes will run, but access to Service Monitor functionality will be prohibited.

Licensing Process

The Service Monitor license file includes support for a set number of phones. You can purchase incremental licenses to support additional phones and monitor up to a maximum number of phones with a single Service Monitor. For each incremental license that you purchase, you will receive a PAK, and you must use that PAK to obtain a license file.

This process applies to new installations and license upgrades:

1.Obtain a Product Authorization Key (PAK)—The PAK is used to register Service Monitor, and any additional phone support that you might purchase for Service Monitor, on Cisco.com, and it contains resource limitations. See Obtaining a PAK, page B-4.

2.Obtain a license file—A license file is sent to you after you register the PAK on Cisco.com. See Obtaining a License File, page B-4.

3.Copy the license file to the server where Service Monitor is to be installed. If Service Monitor is already installed and you are upgrading your license file, you must register the license file with Service Monitor. See Registering a License File with Service Monitor, page B-4.

Installation Guide for Cisco Unified Service Monitor

 

OL-25111-01

B-3

 

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Contents Americas Headquarters Installation Guide for Cisco Unified Service MonitorPage N T E N T S Common Services Database Password A-9 Licensing Process B-3 OL-25111-01 Convention AudienceConventions Related Documentation Product DocumentationObtaining Documentation and Submitting a Service Request Preface Installation Guide for Cisco Unified Service Monitor Product Overview PrerequisitesGuidelines, Server and Client System RequirementsServer Requirements Configuration Notes, Description SpecificationsClient Requirements LAN SettingsComponent Minimum Requirement VMware GuidelinesPrerequisites Server and Client System Requirements Enabling and Disabling Fips on a Windows Server Windows 2003 /Windows Server FeaturesPort Usage Protocol Port Number Service Name50001 SOAPMonitor Port Protocol Number Service NameOL-25111-01 Preparing to Install Service Monitor Installing, Uninstalling, and Upgrading Service MonitorPreparing the Server Ensuring That Required Ports Are Free Gathering Information to Provide During InstallationNTP Configuration Notes Installing Cisco Unified Service Monitor Page For more information, see NTP Configuration Notes, Preparing to Upgrade to Service Monitor Starting Cisco Unified Service MonitorBacking Up Service Monitor Files and Database Upgrade PathsUnderstanding the Effect an Upgrade Has on Your Data Preventing Extra Processing After Upgrade Deleting Cisco 1040 Configuration Files from Tftp ServersConfiguring NTP Upgrading to Service MonitorUpgrading to Service Monitor 8.6 from 8.0 OL-25111-01 Adding Service Monitor to Unified Communications Manager Performing Post-Upgrade Configuration for Cisco 1040s Default 1040 Sensor Configuration File-QOVDefault.CNF Sample Cisco 1040 Sensor Configuration FilesUninstalling Service Monitor, Reinstalling Service Monitor, Uninstalling and Reinstalling Service MonitorUninstalling Service Monitor Reinstalling Service Monitor Configuring Your System for Snmp Queries OL-25111-01 Configuring Security, Configuring Service Monitor, Configuring SecurityConfiguring Users ACS and Local Rbac Https//servernamehttps port Enabling SSL Between the Browser and the ServerConfiguring Service Monitor OL-25111-01 Passwords, see Password Information User Inputs for Typical InstallationSettings Value Password InformationA-7 User Inputs for Custom InstallationFixing Problems That Can Occur After You Change Passwords On passwords, see Password Information Admin and guestOccur After You Change Passwords, page A-7 Existing passwords, leave the fields blank Settings Value Password Changed Potential Problem Workaround Password InformationPassword Rules for a New Installation Fixing Problems That Can Occur After You Change PasswordsPassword Descriptions Password Rules for an Upgrade InstallationPassword Rules for Reinstallation Common Services Guest Password Changing PasswordsChanging the casuser Password Installation Guide for Cisco Unified Service Monitor OL-25111-01 Column Licensing OverviewVerifying License Status Licensing Overview, page B-1 Licensing Process, page B-3Scenario What to Do Licensing ScenariosColumn Description Licensing Messages Documentation and Submitting a Service RequestLicensing Process Obtaining a License File Registering a License File with Service MonitorObtaining a PAK Table B-2 License Registration Result OL-25111-01 Cisco Secure ACS Support Security Configuration with Cisco Secure ACSService Monitor Integration Notes Role Description Common Services Local Login Module Authentication RolesConfiguring the System Identity User in Common Services Setting Up the Cisco Secure ACS ServerChanging the AAA Mode to ACS in Common Services Assigning Roles to Users and User Groups in Cisco Secure ACS Installation Guide for Cisco Unified Service Monitor D E IN-2 IN-3 IN-4

OL-25111-01 specifications

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