Cisco Systems 1300 manual Submitting a Service Request, Xvii

Page 17

Preface

Obtaining Technical Assistance

The power injector serial number is located on the bottom of the cabinet (refer to Figure 2).

Figure 2

 

Location of Power Injector Serial Number Label

 

 

 

 

 

 

 

 

 

 

SN: AAANNNNXXXX

SN: AAANNNNXXXX

117063

The access point/bridge serial number label contains the following information:

•Model number, such as AIR-BR1300or AIR-LAP1300

•Serial number, such as S/N: VDF0636XXXX (11 alphanumeric digits)

•MAC address, such as MAC: 00abc65094f3 (12 hexadecimal digits)

•Location of manufacture, such as Made in Singapore

You need your product serial number when requesting support from the Cisco Technical Assistance Center.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411

Australia: 1 800 805 227

EMEA: +32 2 704 55 55

USA: 1 800 553 2447

Cisco Aironet 1300 Series Wireless Outdoor Access Point/Bridge Hardware Installation Guide

 

OL-5048-06

xvii

 

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Contents Corporate Headquarters Page Iii N T E N T SWindow Mounting Ssid Japanese Translation B-6 Vii Load-Dump Protection H-1Viii Audience PrefacePurpose OrganizationConventions Preface Conventions Obtaining Documentation Related PublicationsCisco.com XiiCisco Product Security Overview Documentation FeedbackProduct Documentation DVD Ordering Documentation XiiiXiv Reporting Security Problems in Cisco ProductsProduct Alerts and Field Notices Cisco Support Website Obtaining Technical AssistanceXvi Locating the Product Serial NumberXvii Submitting a Service RequestXviii Definitions of Service Request SeverityObtaining Additional Publications and Information Xix OL-5048-06 Product Terminology Autonomous Access Point/BridgeOverview Lightweight Access Point Guidelines for Using a Lightweight Access Point/BridgeKey Features 1shows the two outdoor access point/bridge configurations PowerExternal Antenna Integrated AntennaEnclosure ConnectorsEthernet Ports LEDs Operating Roles for the Autonomous Access Point/Bridge Repeater Unit that Extends Wireless Range Network Examples with Autonomous Access Point/BridgesAccess Points as Root Units on a Wired LAN Root Access Point on a Wired LANBridge Network with Wireless Clients Central Unit in an All-Wireless NetworkWorkgroup Bridge Network Point-to-Point Bridge ConfigurationNetwork Examples with Lightweight Access Points OL-5048-06 Installation Overview All Installations Safety WarningsOutdoor and DC Power Source Installations Safety InformationDC Power Source Installations FCC Safety Compliance StatementInstallation Overview Safety Information Typical Outdoor Installation Components Installation GuidelinesSite Surveys Unpacking the Access Point/BridgePackage Contents Before Beginning the Installation Access Point/Bridge Layout Installation Summary Installation Overview Installation Summary Mounting Overview Mounting the Access Point/Bridge, Mounting Hardware, LEDs,Mounting Hardware Mounting the Access Point/BridgeMulti-Function Mount Window MountingAccess Point Bracket LEDs Install LED Status Rssi Level dBm Ethernet LED Status LED Radio LED OL-5048-06 Troubleshooting Autonomous Access Points and Bridges Checking the LEDs on an Autonomous Access Point/Bridge Ethernet Status Radio Install Meaning Blinking Codes First Second Power Injector Checking Basic Configuration Settings Checking PowerDefault IP Address Behavior Default Ssid and Radio BehaviorSsid Enabling the Radio InterfaceRunning the Carrier Busy Test Security SettingsAntenna Alignment Running the Ping or Link Test Using the Web-Browser Interface Web-Browser Interface Reloading the Access Point/Bridge ImageUsing the CLI on an Autonomous Access Point/Bridge Browser Http Interface Obtaining the Autonomous Access Point/Bridge Image File Console Serial Port Connector Connecting to the Console Serial PortHttp//tftpd32.jounin.net Obtaining the Tftp Server SoftwareOL-5048-06 Troubleshooting Lightweight Access Points Checking the LEDs on Lightweight Access Points LED Indications Troubleshooting Lightweight Access Points Power Injector Using Dhcp Option Console serial port connector RJ-45 connector Clearing Manually Entered Controller Information Configuring Controller InformationManually Resetting the Access Point to Defaults Returning the Access Point to Autonomous ModeObtaining the Autonomous Access Point Image File OL-5048-06 Translated Safety Warnings OL-5048-06 Declarations of Conformity and Regulatory Information For Home or Office USE Canadian Compliance Statement Vcci Statement for Japan Industry CanadaOL-5048-06 EMC Japanese Translation Declaration of Conformity for RF ExposureEnglish Translation All Access Points and BridgesEnglish Translation Access Point Models Operation of Cisco Aironet Access Points in BrazilDeclaration of Conformity Statements Page OL-5048-06 Category Access Point Power Injector and Power Module Access Point SpecificationsOfdm Category Access Point Power Injector and Power Module Category Access Point Power Injector and Power Module Channels and Maximum Power Levels OL-5048-06 Console Serial Cable Pinouts Overview, page E-2 Signals and Pinouts, page E-2Overview Signals and PinoutsPriming Lightweight Access Points Prior to Deployment OL-5048-06 Page OL-5048-06 Access Points Access Point Vendor Class Identifier VCI Quotation marks must be included Type + Length + Value Load-Dump Protection Load-Dump Protection for Transportation VehiclesAppendix H Load-Dump Protection for Transportation Vehicles GL-1 NumericGL-2 Signal continuously over a wide frequency bandGL-3 GL-4 Single data message packet sent to multiple addressesGL-5 Power level of radio transmissionGL-6 IN-1 D EIN-2 Site survey Size C-1 SSID, troubleshooting
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1300 specifications

Cisco Systems 1300 series, commonly referred to as the Cisco Aironet 1300 Series, represents a pivotal advancement in wireless networking solutions designed for outdoor environments. These access points are primarily intended for outdoor wireless applications, including temporary installations, public areas, and enterprises requiring robust outdoor coverage.

One of the standout features of the Cisco 1300 series is its ruggedized design. The access points are built to withstand harsh weather conditions, including extreme temperatures and precipitation. They comply with IP67 ratings, ensuring protection against dust and water intrusion, making them suitable for deployment in various environmental conditions.

The Cisco 1300 series provides comprehensive WLAN coverage through its support for various wireless standards, including 802.11b, 802.11g, and 802.11n. This compatibility ensures interoperability with existing wireless infrastructure while enabling faster data rates and improved connectivity. The technology leveraged in the Cisco 1300 series offers enhanced throughput and capacity, ensuring seamless connectivity for end-users.

Another key characteristic is the integration of advanced security features. The access points support robust encryption protocols, such as WPA2 and 802.1X, safeguarding sensitive data transmitted over the air. The ability to create secure guest access networks also enhances security, allowing organizations to provide internet access without compromising internal network safety.

Cisco's proprietary features, such as Cisco CleanAir technology, further enhance the performance of the 1300 series. This technology effectively detects and mitigates wireless interference, ensuring optimal performance and reliability in congested areas. Additionally, the series supports mesh networking capabilities, allowing for flexible deployment without the necessity of extensive wiring, which is particularly advantageous for temporary or mobile installations.

Management and configuration are simplified through the use of Cisco's Wireless LAN Controller (WLC). This centralized management allows network administrators to streamline firmware upgrades, monitor performance, and enforce policy compliance across multiple access points.

In summary, the Cisco Systems 1300 series access points combine robust outdoor capabilities with advanced wireless technology, security features, and ease of management, making them a valuable asset for organizations looking to extend their networking capabilities into outdoor environments. Through their durable design and innovative technologies, the Cisco 1300 series meets the demanding needs of today’s wireless landscape.
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