Gigabyte GA-K8NXP-SLI user manual Troubleshooting

Page 82

English

4-2 Troubleshooting

Below is a collection of general asked questions. To check general asked questions based on a specific motherboard model, please log on to www.gigabyte.com.tw

Question 1: I cannot see some options that were included in previous BIOS after updating BIOS. Why?

Answer: Some advanced options are hidden in new BIOS version. Please press Ctrl and F1 keys after entering BIOS menu and you will be able to see these options.

Questions 2: Why is the light of my keyboard/optical mouse still on after computer shuts down?

Answer: In some boards, a small amount of electricity is kept on standby after computer shuts down and that's why the light is still on.

Question 3: How do I clear CMOS?

Answer: If your board has a Clear CMOS jumper, please refer to the Clear CMOS steps in the manual. If your board doesn't have such jumper, you can take off the on-board battery to leak voltage to clear CMOS. Please refer to the steps below:

Steps:

1. Turn off power.

2. Disconnect the power cord from MB.

3. Take out the battery gently and put it aside for about 10 minutes (Or you can use a metal object to connect the positive and negative pins in the battery holder to makethem short for one minute).

4. Re-insert the battery to the battery holder.

5. Connect power cord to MB again and turn on power.

6. Press Del to enter BIOS and load Fail-Safe Defaults(or load Optimized Defaults).

7. Save changes and reboot the system.

Question 4: Why do I still get a weak sound after turning up the speaker to the maximum volume?

Answer: Please make sure the speaker you are using is equipped with an internal amplifier. If not, please change another speaker with power/amplifier and try again later.

Question 5: Sometimes I hear different continuous beeps from computer after system boots up. What do these beeps usually stand for?

Answer: The beep codes below may help you identify the possible computer problems. However, they are only for reference purposes. The situations might differ from case to case.

AMI BIOS Beep Codes

*Computer gives 1 short beep when system boots successfully. *Except for beep code 8, these codes are always fatal.

1 beep Refresh failure

2 beeps Parity error

3 beeps Base 64K memory failure

4 beeps Timer not operational

5 beeps Processor error

6 beeps 8042 - gate A20 failure

7 beeps Processor exception interrupt error

8 beeps Display memory read/write failure

9 beeps ROM checksum error

10 beeps CMOS shutdown register read/write error

11 beeps Cache memory bad

GA-K8NXP-SLI Motherboard

- 82 -

AWARD BIOS Beep Codes

1 short: System boots successfully

2 short: CMOS setting error

1 long 1 short: DRAM or M/B error

1 long 2 short: Monitor or display card error

1 long 3 short: Keyboard error

1 long 9 short: BIOS ROM error

Continuous long beeps: DRAM error

Continuous short beeps: Power error

Image 82
Contents GA-K8NXP-SLI Motherboard Copyright Product Manual ClassificationTable of Contents Drivers Installation GA-K8NXP-SLI Motherboard Layout Block Diagram Page Instances of Non-Warranty Considerations Prior to InstallationInstallation Notices Preparing Your ComputerFeature Summary SATA3SIIBios Installation of the CPU and Fan Heat Sink Installation of the CPUInstallation of the Fan Heat Sink Installation of Memory Dual Channel Memory Configuration Installation of Expansion Cards Installation of K8DPS Dual Power System What is K8DPS?Setup of SLI Scalable Link Interface Configuration Before You BeginEnabling SLI Mode Graphics card I/O Back Panel Introduction Rear Speaker Out Connectors IntroductionSide Speaker Out ATX12V/ATX Power Connector 5 Cpufan / SYSFAN/ Pwrfan Cooler Fan Power Connector Nbfan Chip Fan Power ConnectorFDD FDD Connector IDE1 / IDE2 IDE ConnectorFaudio Front Audio Panel Connector Fpanel Front Panel Jumper Cdin CD In Connector PwrledUSB1 / FUSB2/FUSB3 Front USB Connector Ircir17 F11394/F21394 Ieee 1394 Connectors Clrcmos Clear CmosBattery English Status Page Setup Menu / Option Page Setup Menu Main MenuMain Menu For example Bios Ver. F2g „ Save & Exit Setup „ Set User Password„ Exit Without Saving Time IDE Channel 0 Master/Slave IDE Channel 1 Master/SlaveFloppy 3 Mode Support for Japan Area First / Second / Third Boot Device Hard Disk Boot PriorityBoot Up Floppy Seek Password Check Init Display FirstOn-Chip IDE Channel0 IDE DMA transfer accessIntegrated Peripherals On-Chip IDE Channel1On-Chip MAC Lan LAN On-Chip LAN Boot ROMIDE Prefetch Mode IDE/SATA RAID functionUSB Memory Type Onboard LAN Boot ROMOn-Chip USB USB Keyboard SupportOnboard Parallel Port Parallel Port ModeECP Mode Use DMA CIR Port AddressModem Ring On Power-On by AlarmPME Event Wake Up USB Resume from SuspendPower On By Keyboard Power On By MouseAC Back Function PnP/PCI Configurations CPU Warning Temperature Current CPU TemperatureCurrent CPU/POWER/SYSTEM FAN Speed RPM Current VoltageV Vcore / DDR25V / +3.3V / +12VCPU Spread Spectrum Core Power voltage controlCPU Frequency Pcie ClockHT-Link voltage control DDR voltage controlSave & Exit Setup Exit Without SavingDrivers Installation Install Chipset DriversSoftware Application Software InformationHardware Information Contact UsEnglish EasyTune 5 Introduction Unique Software UtilitiesUser Interface Overview What is Xpress Recovery ? Xpress Recovery IntroductionHow to use the Xpress Recovery F9 For Xpress Recovery Press F9 during powering on the computer. Text ModeRemove Backup Image  Remove backup image. Are you sure? Y/N Exit and RestartWhat is Dual Bios Technology? Flash Bios Method IntroductionHow to use Dual Bios and Q-Flash Utility? Auto Recovery EnableDefault, Disable Wide Range Protection DisableDefault, EnableBoot From Main BIOSDefault, Backup Bios Halt On Error DisableDefault, EnableMethod 1 Q-FlashTMUtility Before You BeginEntering the Q-FlashTMutility Exploring the Q-FlashTM / Dual Bios utility screenTask menu for Dual Bios utility Task menu for Q-Flash utilityUsing the Q-FlashTMutility StepsYou can repeat to Part Two Exploring the Q-FlashTMutility screen Task menu for Q-FlashTMutility FlashTMutility barCongratulation!! You have updated Bios successfully Bios file becomes F4 after updatingMethod 2 @BIOSTM Utility Methods and stepsEnglish Serial ATA Bios Setting Utility Introduction RAID LevelsConfiguring the Nvidia RAID Bios Entering the RAID Bios SetupSelecting the Striping Block Size Using the Define a New Array WindowSelecting the RAID Mode Assigning the DisksCompleting the RAID Bios Setup Array 2 Nvidia Mirror 111.79G Installing the RAID drivers Cd bootdrv MenuStereo Speakers Connection and Settings Introduction of audio connectors5 2- / 4- / 6- / 8- Channel Audio Function Introduction Channel Audio Setup English English Jack-Sensing Introduction Auto-detectingManual setting Troubleshooting English English English English Contact Us Taiwan HeadquartersChina Shanghai