Polycom 6000 Configuring Call Preferences, Go to System Admin Settings Network Call Preference

Page 17

Administrator’s Guide for Polycom QDX 6000 Systems

Enable firewall traversal on the Polycom QDX 6000 system.

Register the Polycom QDX 6000 system to an external V2IU Traversal Server Gateway that supports the H.460.18 and H.460.19 standards.

Make sure that firewalls being traversed allow Polycom QDX 6000 systems behind them to open outbound TCP and UDP connections. Disable H.323-aware features on the firewall.

Firewalls with a stricter rule set should allow Polycom QDX 6000 systems to open at least the following outbound TCP and UDP ports: 1720 (TCP), 14085-15084 (TCP) and 1719(UDP), 16386-25386 (UDP).

Firewalls should permit inbound traffic to TCP and UDP ports that have been opened earlier in the outbound direction.

To enable firewall traversal on a Polycom QDX 6000 system:

1Go to System > Admin Settings > Network > IP > Firewall.

2Select Enable H.460 Firewall Traversal.

Configuring Call Preferences

Call preferences help you manage the network bandwidth used for calls. You can specify the default and optional call settings for outgoing calls. You can also limit the call speeds of incoming calls.

To choose call preferences:

1Go to System > Admin Settings > Network > Call Preference.

2Configure these settings on the Call Preference screen:

 

Setting

 

Description

 

 

 

 

 

 

 

Basic Mode

 

Enables a limited operating mode that uses H.261 for video

 

 

 

 

 

 

 

and G.711 for audio. This mode provides administrators with a

 

 

 

 

workaround for interoperability issues that cannot be solved

 

 

 

 

using other methods.

 

 

 

 

The Basic Mode setting stays in effect until you change it.

 

 

 

 

 

 

 

H.264

 

Specifies that the system should use H.264 for video.

 

 

 

 

 

 

 

H.239

 

Specifies standards-based People+Content data collaboration.

 

 

 

 

Select this option if you know that H.239 is supported by the far

 

 

 

 

sites you will call. If callers experience issues when sharing

 

 

 

 

content with other Polycom systems, disable this setting.

 

 

 

 

 

 

 

H.264 Content

 

If this option is enabled, the endpoint will use H.264 protocol

 

 

 

 

firstly when it is sending content. Some endpoints have the

 

 

 

 

content which is not compatible with H.264, enabling this option

 

 

 

 

may disable the content feature. In this case, it is

 

 

 

 

recommended to disable this option.

 

 

 

 

 

 

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Contents Administrator’s Guide for Polycom QDX 6000 Systems Patent Information Trademark InformationAbout This Guide Contents Managing Directories with the Polycom QDX 6000 Web Interface Iii Contents Positioning the System Setting Up Your System HardwareIntroducing the Polycom QDX System Indicator Light System Status Powering On and OffConfiguring with the Setup Wizard Administrator’s Guide for Polycom QDX 6000 Systems Configuring LAN Properties Connecting to the LANGo to System Admin Settings LAN Properties Configure these settings on the LAN Properties screenSelect and configure these settings Specifying H.323 Settings Configuring IP SettingsConfiguring the System to Use a Gatekeeper Go to System Admin Settings Network IP H.323 Settings Go to System Admin Settings Network IP Quality of Service Specifying Quality of Service Setting Description Use Gatekeeper Gatekeeper IPConfigure these settings on the Quality of Service screen Configuring the System for Use with a Firewall or NATSelect and configure these settings on the Bandwidth screen Go to System Admin Settings Network IP FirewallConfigure these settings in the Firewall screen Configure these settings on the Call Preference screen Configuring Call PreferencesGo to System Admin Settings Network Call Preference Receiving calls This field Go to System Admin Settings Monitors Configuring Monitor SettingsVideo Output Number Connector Output Formats Monitors and CamerasConfigure these settings on the Monitors screen Adjusting Screen Layout Effect Example Layout FeatureSelect this To set the PIP… Setting Go to System Diagnostics VideoSpecifying, Showing and Turning Off the PIP AutoVideo Input Number Main camera Connector Connecting CamerasPower Control Preventing Monitor Burn-InConfigure these settings on the Cameras screen Configuring Camera Settings and Video Quality OptionsGo to System Admin Settings Cameras Go to Admin Settings Cameras Configuring Advanced Polycom EagleEye Camera SettingsSpecifies the communication protocol for the camera Specifies the aspect ratio used by the PolycomPress Preset Configuring Camera PresetsPress and hold a number to store the preset position Select a value for White BalanceMonitors and Cameras To view your near-site presets Microphones and Speakers Audio inputs Connector Acceptable Input SourceMicrophones Polycom Microphone LightsSetting the Speaker Volume Configuring Audio SettingsGo to System Admin Settings Audio Audio Settings Go to System Diagnostics Audio Speaker TestAudio meter  Go to System Diagnostics Audio Audio MeterSharing content Content and CaptionsConfiguring Content Sharing Configuring Content Display with People+Content IPConfiguring Meeting Captions Configuring CaptionsConfigure these settings on the Meeting Caption screen Go to System Utilities Meeting CaptionGo to System Utilities Rolling Caption Configuring Rolling CaptionsConfigure these settings on the Rolling Caption screen Calling and Answering Configuring Call SettingsConfigure these settings on the Call Settings screen Go to Admin Settings General Settings System Settings Configuring Directory SettingsConfigure these settings on the Directory screen Go to Utilities Import/Export Directory Configuring the Global DirectoryConfigure these settings on the Remote Control screen Configuring Remote Control BehaviorGo to System Admin Settings General Settings Language Setting Date, Time, and LanguageGo to System Admin Settings General Settings Date and Time System Location and AppearanceCustomizing the Home Screen Setting Display Time in Call DescriptionUser Type Screen DesignConfigure these settings on the Home Screen Settings screen Adding Marquee Text Displaying Speed Dial SitesClick Utilities Screen Saver and enter Screen SaversAdding Screen Saver Text Adding a Screen Saver Logo Go to System Admin Settings General Settings Security Configuring Security OptionsConfigure these settings on the Security screen SecuritySetting the Room and Remote Access Passwords Go to System Diagnostics Reset System Managing User Access to Settings and FeaturesSelect Reset System ∙ Keypad Audio Confirmation∙ Far Site Name Display Time ∙ Allow Video Display on Web Configuring Security ModePoints to note about Security Mode Enabling AES Encryption Managing the System Remotely Using the Polycom QDX 6000 Web InterfaceAccessing the Polycom QDX 6000 Web Interface Go to Utilities Web Director Go to Utilities Profile Center Go to Diagnostics Send a MessageSending a Message Snmp Setting Up SnmpAccessing the Diagnostics Screens Statistics and Diagnostics Go to System Diagnostics System Status10-2 Diagnostic Screen DescriptionCall statistics 10-3 NetworkVideo 10-4 Reset SystemAudio Recent Calls  Go to System Admin Settings Network Recent CallsCall Detail Report CDR 10-5Following table describes the data fields in the CDR Information in the CDR10-6 Data Description10-7 System Logs Click Diagnostics System Log View LogsCall Detail Report Archives Viewing System LogsClick Diagnostics System Log Download Logs System Log SettingsClick Diagnostics System Log System Log Settings Downloading System LogsEnabling Basic Mode TroubleshootingPlacing a Test Call 11-1Power and Start-up General TroubleshootingSymptom Problem Corrective Action11-3 Symptom Problem Corrective ActionControls Click Admin Settings General Settings Home Screen Settings Access to Screens and SystemsSettings General Settings Security 11-4Calling Go to System Admin Settings Network11-5 Call Preference and select11-6 DisplaysCameras Symptom Problem11-7 Call Statistics screen to verifyUnder System Diagnostics Audio. You should Go to System Admin Settings CamerasAudio 11-811-9 Video Quality 11-10Go to System Admin Settings LAN Error IndicationsGo to System Admin Settings Network IP 11-11System Back Panel View System Back Panel View and CablesInput or Output 12-112-2 System CablesCable Description Part NumberCustomizable Logos Logo CustomizationSoftware Needed Logo File Requirements13-2 Creating a Customized Software Update PackageUploading Your Customized Software Update Package 13-3 Upgrading System Software by PC Upgrading System SoftwareGet Endpoint Information 14-114-2 Rescue ModeElectrical Specifications Important SafeguardsRegulatory Notices 15-115-2 Warranty InformationRegulatory Notices 15-315-4 15-5
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