Polycom 6000 manual Rescue Mode, 14-2

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Rescue Mode

When a software upgrade is interrupted unexpectedly, the system software on your QDX 6000 may get corrupted and the system will boot to the rescue mode automatically. Under rescue mode, you can reload the system software to restore the system to its normal state. You may also set the system to rescue mode manually.

To set the QDX 6000 to rescue mode manually

1Make sure your QDX 6000 is connected to a DHCP enabled network.

2Press and hold the rescue mode button while switching on the system power, hold it for 5 seconds.

3The system will boot up to a simple screen showing its IP address, which is obtained via DHCP.

To reload system software while QDX 6000 is in rescue mode

Follow the same procedure as the normal software upgrade described in Upgrading System Software by PC.

In rescue mode, after the software upgrade succeeds, you need to restart QDX 6000 manually.

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Contents Administrator’s Guide for Polycom QDX 6000 Systems Patent Information Trademark InformationAbout This Guide Contents Managing Directories with the Polycom QDX 6000 Web Interface Iii Contents Setting Up Your System Hardware Introducing the Polycom QDX SystemPositioning the System Powering On and Off Configuring with the Setup WizardIndicator Light System Status Administrator’s Guide for Polycom QDX 6000 Systems Configuring LAN Properties Connecting to the LANGo to System Admin Settings LAN Properties Configure these settings on the LAN Properties screenSelect and configure these settings Specifying H.323 Settings Configuring IP SettingsConfiguring the System to Use a Gatekeeper Go to System Admin Settings Network IP H.323 SettingsGo to System Admin Settings Network IP Quality of Service Specifying Quality of ServiceSetting Description Use Gatekeeper Gatekeeper IPConfigure these settings on the Quality of Service screen Configuring the System for Use with a Firewall or NATSelect and configure these settings on the Bandwidth screen Go to System Admin Settings Network IP FirewallConfigure these settings in the Firewall screen Configuring Call Preferences Go to System Admin Settings Network Call PreferenceConfigure these settings on the Call Preference screen Receiving calls This field Go to System Admin Settings Monitors Configuring Monitor SettingsVideo Output Number Connector Output Formats Monitors and CamerasConfigure these settings on the Monitors screen Adjusting Screen Layout Effect Example Layout FeatureSelect this To set the PIP… Setting Go to System Diagnostics VideoSpecifying, Showing and Turning Off the PIP AutoVideo Input Number Main camera Connector Connecting CamerasPower Control Preventing Monitor Burn-InConfiguring Camera Settings and Video Quality Options Go to System Admin Settings CamerasConfigure these settings on the Cameras screen Go to Admin Settings Cameras Configuring Advanced Polycom EagleEye Camera SettingsSpecifies the communication protocol for the camera Specifies the aspect ratio used by the PolycomPress Preset Configuring Camera PresetsPress and hold a number to store the preset position Select a value for White BalanceMonitors and Cameras To view your near-site presets Microphones and Speakers Audio inputs Connector Acceptable Input SourceMicrophones Polycom Microphone LightsSetting the Speaker Volume Configuring Audio SettingsGo to System Admin Settings Audio Audio Settings Go to System Diagnostics Audio Speaker TestAudio meter  Go to System Diagnostics Audio Audio MeterSharing content Content and CaptionsConfiguring Content Sharing Configuring Content Display with People+Content IPConfiguring Meeting Captions Configuring CaptionsConfigure these settings on the Meeting Caption screen Go to System Utilities Meeting CaptionConfiguring Rolling Captions Configure these settings on the Rolling Caption screenGo to System Utilities Rolling Caption Configuring Call Settings Configure these settings on the Call Settings screenCalling and Answering Configuring Directory Settings Configure these settings on the Directory screenGo to Admin Settings General Settings System Settings Go to Utilities Import/Export Directory Configuring the Global DirectoryConfigure these settings on the Remote Control screen Configuring Remote Control BehaviorGo to System Admin Settings General Settings Language Setting Date, Time, and LanguageGo to System Admin Settings General Settings Date and Time System Location and AppearanceCustomizing the Home Screen Setting Display Time in Call DescriptionUser Type Screen DesignConfigure these settings on the Home Screen Settings screen Adding Marquee Text Displaying Speed Dial SitesScreen Savers Adding Screen Saver TextClick Utilities Screen Saver and enter Adding a Screen Saver Logo Go to System Admin Settings General Settings Security Configuring Security OptionsConfigure these settings on the Security screen SecuritySetting the Room and Remote Access Passwords Go to System Diagnostics Reset System Managing User Access to Settings and FeaturesSelect Reset System ∙ Keypad Audio ConfirmationConfiguring Security Mode Points to note about Security Mode∙ Far Site Name Display Time ∙ Allow Video Display on Web Enabling AES Encryption Using the Polycom QDX 6000 Web Interface Accessing the Polycom QDX 6000 Web InterfaceManaging the System Remotely Go to Utilities Web Director Go to Diagnostics Send a Message Sending a MessageGo to Utilities Profile Center Snmp Setting Up SnmpAccessing the Diagnostics Screens Statistics and Diagnostics Go to System Diagnostics System StatusDiagnostic Screen Description Call statistics10-2 Network Video10-3 Reset System Audio10-4 Recent Calls  Go to System Admin Settings Network Recent CallsCall Detail Report CDR 10-5Following table describes the data fields in the CDR Information in the CDR10-6 Data Description10-7 System Logs Click Diagnostics System Log View LogsCall Detail Report Archives Viewing System LogsClick Diagnostics System Log Download Logs System Log SettingsClick Diagnostics System Log System Log Settings Downloading System LogsEnabling Basic Mode TroubleshootingPlacing a Test Call 11-1Power and Start-up General TroubleshootingSymptom Problem Corrective ActionSymptom Problem Corrective Action Controls11-3 Click Admin Settings General Settings Home Screen Settings Access to Screens and SystemsSettings General Settings Security 11-4Calling Go to System Admin Settings Network11-5 Call Preference and select11-6 DisplaysCameras Symptom Problem11-7 Call Statistics screen to verifyUnder System Diagnostics Audio. You should Go to System Admin Settings CamerasAudio 11-811-9 Video Quality 11-10Go to System Admin Settings LAN Error IndicationsGo to System Admin Settings Network IP 11-11System Back Panel View System Back Panel View and CablesInput or Output 12-112-2 System CablesCable Description Part NumberCustomizable Logos Logo CustomizationSoftware Needed Logo File RequirementsCreating a Customized Software Update Package Uploading Your Customized Software Update Package13-2 13-3 Upgrading System Software by PC Upgrading System SoftwareGet Endpoint Information 14-114-2 Rescue ModeElectrical Specifications Important SafeguardsRegulatory Notices 15-115-2 Warranty InformationRegulatory Notices 15-315-4 15-5
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6000 specifications

The Polycom 6000, officially known as the Polycom RealPresence Group 6000, is an advanced video conferencing solution designed to facilitate seamless communication in various business environments. This high-definition system is specifically engineered for medium to large conference rooms, providing a superior collaboration experience for teams and organizations.

One of the standout features of the Polycom 6000 is its outstanding video quality. The system supports 1080p resolution at 60 frames per second, ensuring that every detail is crystal clear. This is crucial for effective communication, as it allows participants to see facial expressions and body language, which are essential for meaningful interaction. Coupled with Polycom's advanced video technology, the system can adapt to varying network conditions, ensuring that the video remains smooth and stable even in less than ideal circumstances.

Another significant characteristic of the Polycom 6000 is its interoperability. It seamlessly integrates with a range of other video conferencing solutions, including those from competitor brands. This flexibility allows businesses to connect with partners and clients who may not use the same technology, enhancing collaboration across different platforms. The system also supports standards-based protocols, making it a versatile choice for organizations looking to future-proof their communications.

Audio quality is equally impressive, as the Polycom 6000 features Polycom’s Acoustic Clarity technology. This technology provides full-duplex audio, ensuring that users can listen and speak simultaneously without interruptions or echoes. The system is equipped with directional microphones that capture sound clearly from every corner of the conference room, making it ideal for group discussions.

The Polycom 6000 also boasts advanced content sharing capabilities. Users can easily present documents, slides, and videos during meetings through the system's intuitive interface. With the support for wireless content sharing, participants can connect their devices without any cumbersome cables, making the overall meeting experience more fluid and engaging.

Security is a top priority for any modern communication tool, and the Polycom 6000 delivers robust security features. It includes encryption protocols to ensure that conversations remain confidential and secure from potential threats.

In conclusion, the Polycom 6000 is a powerful video conferencing solution characterized by exceptional video and audio quality, interoperability, advanced content sharing capabilities, and strong security protocols. It is a worthy investment for any organization seeking to enhance its communication and collaboration efforts.