Polycom 6000 manual Call statistics, 10-2, Diagnostic Screen Description

Page 56

Statistics and Diagnostics

Call statistics

Diagnostic Screen

Description

Call Status

Displays call type, data speed, and number dialed for the

(system only)

current call. You can highlight the spheres on this screen to

 

see the number dialed, the relevant status code, and details

 

of any errors.

 

 

 

Call statistics

Displays information about the call in progress. View Call

 

Statistics during a call by pressing

Help on the remote.

 

Call Statistics (1)

 

 

Call speed (transmit and receive)

 

 

Video protocol, annexes, and format in use (transmit and

 

receive).

 

 

Audio protocol in use (transmit and receive)

 

Number of packets lost and percentage packet loss

 

(transmit and receive) in IP calls

 

 

Encryption type, key exchange algorithm type, and key

 

exchange check code (if the encryption option is enabled

 

and the call is encrypted)

 

 

Far site details and call type

 

 

Call Statistics (2)

 

 

Audio and video data rates specified (transmit and

 

receive)

 

 

Video data rate and frame rate in use (transmit and

 

receive)

 

 

Video packet loss and jitter in IP calls

 

 

Audio packet loss and jitter in IP calls

 

 

Video FEC error

 

 

Far site details and call type

 

 

 

Content Statistics

The Content Statistics screen shows statistics for content

(system only)

shared during a call.

 

 

 

 

Call Summary

Displays calling information, such as:

 

 

Duration of the last call

 

 

Total number of calls placed and received

 

Number and total time of IP calls

 

 

 

 

10-2

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Contents Administrator’s Guide for Polycom QDX 6000 Systems Trademark Information Patent InformationAbout This Guide Contents Managing Directories with the Polycom QDX 6000 Web Interface Iii Contents Positioning the System Setting Up Your System HardwareIntroducing the Polycom QDX System Indicator Light System Status Powering On and OffConfiguring with the Setup Wizard Administrator’s Guide for Polycom QDX 6000 Systems Connecting to the LAN Configuring LAN PropertiesGo to System Admin Settings LAN Properties Configure these settings on the LAN Properties screenSelect and configure these settings Configuring IP Settings Specifying H.323 SettingsConfiguring the System to Use a Gatekeeper Go to System Admin Settings Network IP H.323 SettingsSpecifying Quality of Service Go to System Admin Settings Network IP Quality of ServiceSetting Description Use Gatekeeper Gatekeeper IPConfiguring the System for Use with a Firewall or NAT Configure these settings on the Quality of Service screenSelect and configure these settings on the Bandwidth screen Go to System Admin Settings Network IP FirewallConfigure these settings in the Firewall screen Configure these settings on the Call Preference screen Configuring Call PreferencesGo to System Admin Settings Network Call Preference Receiving calls This field Configuring Monitor Settings Go to System Admin Settings MonitorsVideo Output Number Connector Output Formats Monitors and CamerasConfigure these settings on the Monitors screen Adjusting Screen Layout Layout Feature Effect ExampleGo to System Diagnostics Video Select this To set the PIP… SettingSpecifying, Showing and Turning Off the PIP AutoConnecting Cameras Video Input Number Main camera ConnectorPower Control Preventing Monitor Burn-InConfigure these settings on the Cameras screen Configuring Camera Settings and Video Quality OptionsGo to System Admin Settings Cameras Configuring Advanced Polycom EagleEye Camera Settings Go to Admin Settings CamerasSpecifies the communication protocol for the camera Specifies the aspect ratio used by the PolycomConfiguring Camera Presets Press PresetPress and hold a number to store the preset position Select a value for White BalanceMonitors and Cameras To view your near-site presets Audio inputs Connector Acceptable Input Source Microphones and SpeakersMicrophones Polycom Microphone LightsConfiguring Audio Settings Setting the Speaker VolumeGo to System Admin Settings Audio Audio Settings Go to System Diagnostics Audio Speaker Test Go to System Diagnostics Audio Audio Meter Audio meterContent and Captions Sharing contentConfiguring Content Sharing Configuring Content Display with People+Content IPConfiguring Captions Configuring Meeting CaptionsConfigure these settings on the Meeting Caption screen Go to System Utilities Meeting CaptionGo to System Utilities Rolling Caption Configuring Rolling CaptionsConfigure these settings on the Rolling Caption screen Calling and Answering Configuring Call SettingsConfigure these settings on the Call Settings screen Go to Admin Settings General Settings System Settings Configuring Directory SettingsConfigure these settings on the Directory screen Configuring the Global Directory Go to Utilities Import/Export DirectoryConfiguring Remote Control Behavior Configure these settings on the Remote Control screenSetting Date, Time, and Language Go to System Admin Settings General Settings LanguageGo to System Admin Settings General Settings Date and Time System Location and AppearanceSetting Display Time in Call Description Customizing the Home ScreenUser Type Screen DesignConfigure these settings on the Home Screen Settings screen Displaying Speed Dial Sites Adding Marquee TextClick Utilities Screen Saver and enter Screen SaversAdding Screen Saver Text Adding a Screen Saver Logo Configuring Security Options Go to System Admin Settings General Settings SecurityConfigure these settings on the Security screen SecuritySetting the Room and Remote Access Passwords Managing User Access to Settings and Features Go to System Diagnostics Reset SystemSelect Reset System ∙ Keypad Audio Confirmation∙ Far Site Name Display Time ∙ Allow Video Display on Web Configuring Security ModePoints to note about Security Mode Enabling AES Encryption Managing the System Remotely Using the Polycom QDX 6000 Web InterfaceAccessing the Polycom QDX 6000 Web Interface Go to Utilities Web Director Go to Utilities Profile Center Go to Diagnostics Send a MessageSending a Message Setting Up Snmp SnmpStatistics and Diagnostics Accessing the Diagnostics Screens Go to System Diagnostics System Status10-2 Diagnostic Screen DescriptionCall statistics 10-3 NetworkVideo 10-4 Reset SystemAudio  Go to System Admin Settings Network Recent Calls Recent CallsCall Detail Report CDR 10-5Information in the CDR Following table describes the data fields in the CDR10-6 Data Description10-7 Click Diagnostics System Log View Logs System LogsCall Detail Report Archives Viewing System LogsSystem Log Settings Click Diagnostics System Log Download LogsClick Diagnostics System Log System Log Settings Downloading System LogsTroubleshooting Enabling Basic ModePlacing a Test Call 11-1General Troubleshooting Power and Start-upSymptom Problem Corrective Action11-3 Symptom Problem Corrective ActionControls Access to Screens and Systems Click Admin Settings General Settings Home Screen SettingsSettings General Settings Security 11-4Go to System Admin Settings Network Calling11-5 Call Preference and selectDisplays 11-6Symptom Problem Cameras11-7 Call Statistics screen to verifyGo to System Admin Settings Cameras Under System Diagnostics Audio. You shouldAudio 11-811-9 11-10 Video QualityError Indications Go to System Admin Settings LANGo to System Admin Settings Network IP 11-11System Back Panel View and Cables System Back Panel ViewInput or Output 12-1System Cables 12-2Cable Description Part NumberLogo Customization Customizable LogosSoftware Needed Logo File Requirements13-2 Creating a Customized Software Update PackageUploading Your Customized Software Update Package 13-3 Upgrading System Software Upgrading System Software by PCGet Endpoint Information 14-1Rescue Mode 14-2Important Safeguards Electrical SpecificationsRegulatory Notices 15-1Warranty Information 15-215-3 Regulatory Notices15-4 15-5
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6000 specifications

The Polycom 6000, officially known as the Polycom RealPresence Group 6000, is an advanced video conferencing solution designed to facilitate seamless communication in various business environments. This high-definition system is specifically engineered for medium to large conference rooms, providing a superior collaboration experience for teams and organizations.

One of the standout features of the Polycom 6000 is its outstanding video quality. The system supports 1080p resolution at 60 frames per second, ensuring that every detail is crystal clear. This is crucial for effective communication, as it allows participants to see facial expressions and body language, which are essential for meaningful interaction. Coupled with Polycom's advanced video technology, the system can adapt to varying network conditions, ensuring that the video remains smooth and stable even in less than ideal circumstances.

Another significant characteristic of the Polycom 6000 is its interoperability. It seamlessly integrates with a range of other video conferencing solutions, including those from competitor brands. This flexibility allows businesses to connect with partners and clients who may not use the same technology, enhancing collaboration across different platforms. The system also supports standards-based protocols, making it a versatile choice for organizations looking to future-proof their communications.

Audio quality is equally impressive, as the Polycom 6000 features Polycom’s Acoustic Clarity technology. This technology provides full-duplex audio, ensuring that users can listen and speak simultaneously without interruptions or echoes. The system is equipped with directional microphones that capture sound clearly from every corner of the conference room, making it ideal for group discussions.

The Polycom 6000 also boasts advanced content sharing capabilities. Users can easily present documents, slides, and videos during meetings through the system's intuitive interface. With the support for wireless content sharing, participants can connect their devices without any cumbersome cables, making the overall meeting experience more fluid and engaging.

Security is a top priority for any modern communication tool, and the Polycom 6000 delivers robust security features. It includes encryption protocols to ensure that conversations remain confidential and secure from potential threats.

In conclusion, the Polycom 6000 is a powerful video conferencing solution characterized by exceptional video and audio quality, interoperability, advanced content sharing capabilities, and strong security protocols. It is a worthy investment for any organization seeking to enhance its communication and collaboration efforts.