Polycom 1 manual Network, Video

Page 123

Statistics and Diagnostics

Network

Diagnostic Screen

Description

 

 

Near End Loop

Tests the internal audio encoders and decoders, the

 

external microphones and speakers, the internal video

 

encoders and decoders, and the external cameras and

 

monitors.

 

Monitor 1 displays the video and plays the audio that

 

would be sent to the far site in a call.

 

This test is not available when you are in a call.

 

 

PING

Tests whether the system can establish contact with a

 

far-site IP address that you specify.

 

If the test is successful, the Polycom HDX system displays

 

a message indicating that the IP address under test is

 

available.

 

 

Trace Route

Tests the routing path between the local system and the IP

 

address entered.

 

If the test is successful, the Polycom HDX system lists the

 

hops between the system and the IP address you entered.

 

 

V.35/RS-449/RS-530

Displays the states of these signals:

Serial Status screen

•

DTR

(system only)

•

RTS

 

 

•

CTS

 

•

DSR

 

•

DCD

 

•

RI

 

Bright indicators show high signals; dim indicators show

 

low signals.

 

 

 

Video

Diagnostic Screen

Description

 

 

Video Diagnostics

Tests the color settings of your monitor for optimum picture

 

quality.

 

If the color bars generated during the test are not clear, or

 

the colors do not look correct, the monitor needs to be

 

adjusted.

 

 

11 - 5

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Contents Administrator’s Guide for Polycom HDX Systems Trademark Information About This Guide Administrator’s Guide for Polycom HDX Systems Contents Microphones and Speakers Content and Closed CaptionsCalling and Answering SecurityManaging the System Remotely Statistics and Diagnostics TroubleshootingControl Devices Contents Administrator’s Guide Polycom HDX Systems Introducing the Polycom HDX Systems Setting Up Your System HardwarePositioning the System Powering On and OffIndicator Light System Status Configuring with the Setup Wizard Connecting to the LAN NetworksGetting the Network Ready LAN Status Lights Configuring LAN PropertiesGo to System Admin Settings LAN Properties Configure these settings on the LAN Properties screenSelect and configure these settings Configuring IP Settings Go to System Admin Settings Network IP H.323 SettingsConfigure these settings on the H.323 Settings screen Use Setting Description Use GatekeeperGatekeeper IP Address164 Gateway calls Default H.323 Extension can be changed Specifying SIP Settings Configure these settings on the SIP Settings screen Go to System Admin Settings Network IP SIP SettingsGo to System Admin Settings Network Call Preference Enable SIPConfigure these settings Show My Offline Contacts Setting Description User NameGroup Name Display ContactsSpecifying Quality of Service Go to System Admin Settings Network IP Quality of ServiceConfigure these settings on the Quality of Service screen Select and configure these settings on the Bandwidth screen Configuring the System for Use with a Firewall or NATConfigure these settings on the Firewall screen Go to System Admin Settings Network IP FirewallService Provider Enterprise Location a IP NetworkEnterprise Location B 35/RS-449/ RS-530 Connecting Polycom HDX Systems to Isdn or Other NetworksIf your network is You will need SerialPRI Network Interface Status Lights External PowerSupply If Using PRI Network Power source When the PRI network interface It meansSerial V.35/RS-449/RS-530 Network Interface Status Lights Configuring Isdn and Other Network Interface SettingsConfiguring the PRI Network Interface Go to System Admin Settings Network IsdnExternal CSU Setting Description Line SignalingSwitch Protocol Specifies the use of a bonding standard. Incoming bondedDialing Prefix Call-by-Call Setting Description Numbering PlanRestore Defaults InternationalGo to System Admin Settings Network V.35/RS-449/RS-530 Configuring the Serial V.35/RS-449/RS-530 Network InterfaceUse RTS Signal for Setting DescriptionDelayed DCD Setting Description Crypto ResyncConnecting to an Analog Phone Line Configuring Telephony Go to System Admin Settings Network TelephonyConfigure these settings on the Telephony screen Configure these settings on the Call Preference screen Configuring Call PreferencesVideo Dialing Setting Description Preferred DialingMethod Call PreferenceDirectory screen, or Setting Description Isdn Video CallsSetting Description Preferred Speed 320Make sure the system is registered with a gatekeeper Configuring Dialing Order SettingsAdministrator’s Guide for Polycom HDX Systems Monitors and Cameras Connecting MonitorsVideo Output Number Connector Output Formats ContentConfiguring Monitor Settings Go to System Admin Settings Monitors MonitorsConfigure these settings on the Monitors screen Select Configure these settings Setting Description Video Format Source RecordSpecifies the fourth monitor’s aspect ratio Using Dual Monitor Emulation Setting Description Multipoint Mode Configuring Multipoint Viewing ModesGo to System Admin Settings Monitors Multipoint Setup Configure this settingPoints to note about Discussion mode Go to System Diagnostics Video Preventing Monitor Burn-InSet Output upon Screen Saver Activation to Black Connecting Cameras Configuring Camera Settings and Video Quality Options Go to System Admin Settings Cameras Camera SettingsConfigure these settings on the Cameras screen Select if you are using a regular camera Mode is set to Camera PTZ and Camera Control is set to Horizontal Position, Phase Select Horizontal Position or PhaseMotion will not be smooth. Choose this setting for Backlight Setting Description Far ControlPeople/Content Near CameraConfiguring Camera Presets Sending Video in High Definition Experiencing High-Definition Video ConferencingSet Video Format to Component YPbPr, DVI, or VGA Receiving and Displaying Video in High DefinitionSet to Microphone Connecting Audio InputConnecting Polycom Microphones Microphones and SpeakersPlacing Polycom Microphones to Send Stereo from Your Site Stereo using one microphone Stereo using two microphonesMicrophone Light Status Polycom Microphone LightsSending stereo Receiving stereo Connecting Audio OutputConnecting Speakers Placing Speakers to Play Stereo from Far SitesRight speaker Setting the Speaker VolumeGo to System Diagnostics Audio Speaker Test Left speakerConfigure these settings on the Audio Settings screen Configuring Audio SettingsGeneral Audio Settings Go to System Admin Settings Audio Audio SettingsSelect and enter these settings on the Audio Output screen Select and enter these settings on the Audio Input screenAudio Meters StereoSurround SettingsSelect and enter these settings on the VCR/DVD screen Select and enter these settings on the Audio Levels screenGo to System Admin Settings Audio Stereo Settings Settings for Non-Polycom Microphones Polycom HDX System Settings for a Polycom Vortex MixerPlaying a Videotape or DVD Content and Closed CaptionsConnecting VCR/DVDs Configuring VCR/DVD Player SettingsRecording a Call to Videotape or DVD ¾ Go to System Admin Settings Audio Audio SettingsEnable H.239 Connecting Computers to Polycom HDX SystemsConfiguring Content Sharing Configuring Content Display with People+Content IPTo install People+Content IP on a computer Setting Up the Room for People On Content Configuring People On ContentEnter the People On Content option key Configuring Closed CaptioningEnabling and Calibrating People On Content on the System Go to System Admin Settings General Settings OptionsVia a Dial-Up Connection to the Systems’ RS-232 Serial Port Via the System’s Serial RS-232 Port Via the Web Interface Via a Telnet SessionGo to Utilities Closed Caption On a computer, open a command line interface Configuring Call Settings Configure these settings on the Call Settings screenCalling and Answering Setting the Call Answering Mode Enter the multipoint MP option key Configuring Multipoint CallingPoints to note about PathNavigator’s Conference on Demand Configure these settings on the Directory screen Configuring Directory SettingsGo to Admin Settings General Settings System Settings Go to Utilities Import/Export Directory Go to Utilities Import/Export Directory Click PC HDXGo to Place a Call Directory Directory Server. You can enter up to five addresses Configuring the Global DirectorySystem Location, Appearance, and Tones Setting Date, Time, and LocationGo to System Admin Settings General Settings Location Configure these settings on the Location screenSetting Description Date Format Select and configure these settings on the Time Zone screenAdvanced Users Infrequent Users Kiosk ModeCustomizing the Home Screen New UsersConfigure these settings on the Home Screen Settings screen Displaying Contacts on the Home Screen Adding Marquee Text Setting Ring Tones and Alert Tones Customizing Camera Names and IconsSelect a tone, as desired Click Utilities Screen Saver and enter Screen SaversAdding Screen Saver Text Adding a Screen Saver LogoChanging the Screen Saver Wait Time Administrator’s Guide for Polycom HDX Systems Security Screens that Require the Room Password for AccessConfiguring Security Options Go to System Admin Settings General Settings SecurityConfigure these settings on the Security screen User Settings Setting Description Enable RemoteAccess Allow Access toSetting the Room and Remote Access Passwords Go to System Diagnostics Reset SystemSelect Reset System To maintain this Security level You can allow users to Managing User Access to Settings and FeaturesPoints to note about Security Mode Configuring Security ModeEnabling AES Encryption Administrator’s Guide for Polycom HDX Systems Using the Polycom HDX Web Interface Accessing the Polycom HDX Web InterfaceManaging the System Remotely Tools Remote Monitoring Go to Utilities Web DirectorGo to Utilities Profile Center Managing System Profiles with the Polycom HDX Web InterfaceSetting Up Snmp Go to Diagnostics Send a MessageSending a Message Click Download MIB and follow the onscreen instructions Configuring for Snmp ManagementGo to Admin Settings Global Services Snmp Downloading MIBsKeeping your Software Current Configuring Remote Control Behavior Configure these settings on the Remote Control screenControl Devices Configuring the Remote to Control a Recording Device Configuring the Remote Control Channel IDConnecting Control and Accessibility Equipment Connecting Touch-Panel ControlsConnecting IR Sensors to Polycom HDX Systems Configuring RS-232 Serial Port Settings Go to System Admin Settings General Settings Serial PortsPolycom HDX 9004 provides two RS-232 serial ports Diagnostic Screens Statistics and Diagnostics¾ Go to System Diagnostics Diagnostic Screen DescriptionSystem Status DCD Call StatisticsInfo on Video NetworkReset System Diagnostic Tool DescriptionAudio ¾ Go to System Admin Settings Network Recent Calls Recent CallsCall Detail Report CDR Information in the CDR Following table describes the data fields in the CDRData Description SIF Call Detail Report Archives System Log Click Diagnostics System Log Download LogsAdministrator’s Guide for Polycom HDX Systems Placing a Test Call TroubleshootingGeneral Troubleshooting Enabling Basic ModeSymptom Problem Corrective action Power and Start-upGo to Admin Settings General Settings Serial RS-232 Mode is set to ControlControls Access to Screens and Systems Calling Use the Ping test System DiagnosticsMessage indicating network Codes on page C-4 Displays Go to System Admin Settings NetworkGo to System Admin Settings Network IP Firewall and ensure that NAT Configuration is OffCameras and select Backlight Compensation Admin Settings Monitors Monitors screenGo to System Admin Settings Monitors Otherwise, go to System Admin SettingsVCR/DVDs on Diagnostics CallSymptom Problem Corrective action Camera Settings Enable Far Control of Near Camera Go to System Admin Settings GeneralSettings Serial Port and verify that RS-232 Mode Go to System Admin Settings CamerasChange the Isdn Voice Algorithm selection aLaw Output using the Speaker Test under DiagnosticsGo to System Admin Settings Network Isdn Under System Diagnostics Audio . You shouldGo to System Admin Settings Audio Audio Settings. Select Enable Polycom Microphones if itAudio Meter screen under System Diagnostics VCR Far and Near Audio Or VCR Audio Out Always Settings Audio Settings screen Diagnostics Audio Speaker Test. If you do notAdmin Settings Audio Settings screen Canceller selection on the second System AdminPolycom Mic but no Audio Meter screenError Indications Restoring Configuration Using the Restore ButtonFactory Restore How to Contact Technical SupportAdministrator’s Guide for Polycom HDX Systems Polycom HDX 9004 Video Inputs and Outputs System Back Panel ViewsPolycom HDX 9004 Audio Inputs and Outputs Polycom HDX 9004 Network/Power Inputs and OutputsPort Function Port UsagePort Function Code Cause Description PathNavigator Errors and Q.850 Cause CodesPathNavigator Error Codes Following table lists PathNavigator error codesCode Cause Description PathNavigator Errors and Q.850 Cause Codes Code Cause Definition Cause CodesStatus Inquiry Equipment from providing the requested resource If this error occurs systematically, report it to your Isdn Codes for Remote Control Recording Device Buttons DVD Player CodesBrand Codes Brand DVD Recorder CodesVCR Device Codes NEC ABS PVR Device CodesBrand Codes Multipoint Dialing Speeds Administrator’s Guide for Polycom HDX Systems Regulatory Notices Important SafeguardsLicense Restrictions Warranty InformationWarranty Information Regulatory Notices Part 15 FCC RulesPart 68 FCC Rules Industry Canada IC Regulatory Notices Special Safety Instructions Installation InstructionsPlug Acts as Disconnect Device Page Numerics IndexIndex-2 Index-3 Index-4 Index-5 Isdn Index-7 Index-8 Index-9 Index-10 Snmp Index-12 Index-13 Administrator’s Guide for Polycom HDX Systems Index-14
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1 specifications

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