Polycom 1 manual Audio, Reset System, Diagnostic Tool Description

Page 124

Administrator’s Guide for Polycom HDX Systems

Audio

Diagnostic Screen

Description

 

 

Speaker Test

Tests the audio cable connections. A 473 Hz audio tone

 

indicates that the local audio connections are correct.

 

If you run the test from the system during a call, the far site

 

will also hear the tone.

 

If you run the test from the web interface during a call, the

 

people at the site you are testing will hear the tone, but you

 

will not.

 

 

Audio Meter

Measures the strength of audio signals from

 

microphone(s), far-site audio, VCR audio, and any device

 

connected to the audio line in.

 

To check the microphone(s), speak into the

 

 

microphone.

 

To check far-site audio, ask a participant at the far site

 

 

to speak or call a phone in the far-site room to hear it

 

 

ring.

 

To check a VCR or DVD, connect it to the VCR inputs

 

 

and play the VCR or DVD to test the audio.

 

The Audio Meters indicate peak signal levels. Set signal

 

levels so that you see peaks between +3dB and +7dB with

 

normal speech and program material. Occasional peaks of

 

+12dB to +16dB with loud transient noises are considered

 

acceptable. A meter reading of +20dB corresponds to

 

0dBFS in the Polycom HDX system audio. A signal at this

 

level is likely clipping the audio system.

 

Meters function only when the associated input is enabled.

 

 

 

Reset System

Diagnostic Tool

Description

 

 

Reset System

Cycles power to the system.

 

Note: If Security Mode is enabled, you must enter the

 

room password to reset the system.

 

When you reset the system using the remote control, the

 

system’s user interface allows you to:

 

Keep your system settings (such as system name and

 

network configuration) or restore factory settings.

 

Keep or delete the directory stored on the system.

 

System reset does not affect the global directory.

 

You may wish to download the CDR and CDR archive

 

before you reset the system. See Call Detail Report (CDR)

 

on page 11-7.

 

 

11 - 6

Image 124
Contents Administrator’s Guide for Polycom HDX Systems Trademark Information About This Guide Administrator’s Guide for Polycom HDX Systems Contents Content and Closed Captions Microphones and SpeakersSecurity Calling and AnsweringManaging the System Remotely Troubleshooting Statistics and DiagnosticsControl Devices Contents Administrator’s Guide Polycom HDX Systems Setting Up Your System Hardware Introducing the Polycom HDX SystemsPowering On and Off Positioning the SystemIndicator Light System Status Configuring with the Setup Wizard Networks Connecting to the LANGetting the Network Ready Configuring LAN Properties Go to System Admin Settings LAN PropertiesConfigure these settings on the LAN Properties screen LAN Status LightsSelect and configure these settings Go to System Admin Settings Network IP H.323 Settings Configuring IP SettingsConfigure these settings on the H.323 Settings screen Setting Description Use Gatekeeper Gatekeeper IPAddress Use164 Gateway calls Default H.323 Extension can be changed Specifying SIP Settings Go to System Admin Settings Network IP SIP Settings Configure these settings on the SIP Settings screenEnable SIP Go to System Admin Settings Network Call PreferenceConfigure these settings Setting Description User Name Group NameDisplay Contacts Show My Offline ContactsGo to System Admin Settings Network IP Quality of Service Specifying Quality of ServiceConfigure these settings on the Quality of Service screen Configuring the System for Use with a Firewall or NAT Select and configure these settings on the Bandwidth screenGo to System Admin Settings Network IP Firewall Configure these settings on the Firewall screenEnterprise Location a IP Network Service ProviderEnterprise Location B Connecting Polycom HDX Systems to Isdn or Other Networks If your network is You will needSerial 35/RS-449/ RS-530External Power Supply If Using PRI Network Power sourceWhen the PRI network interface It means PRI Network Interface Status LightsConfiguring Isdn and Other Network Interface Settings Configuring the PRI Network InterfaceGo to System Admin Settings Network Isdn Serial V.35/RS-449/RS-530 Network Interface Status LightsSetting Description Line Signaling Switch ProtocolSpecifies the use of a bonding standard. Incoming bonded External CSUSetting Description Numbering Plan Restore DefaultsInternational Dialing Prefix Call-by-CallConfiguring the Serial V.35/RS-449/RS-530 Network Interface Go to System Admin Settings Network V.35/RS-449/RS-530Setting Description Delayed DCDSetting Description Crypto Resync Use RTS Signal forConnecting to an Analog Phone Line Go to System Admin Settings Network Telephony Configuring TelephonyConfigure these settings on the Telephony screen Configuring Call Preferences Configure these settings on the Call Preference screenSetting Description Preferred Dialing MethodCall Preference Video DialingSetting Description Isdn Video Calls Setting Description Preferred Speed320 Directory screen, orConfiguring Dialing Order Settings Make sure the system is registered with a gatekeeperAdministrator’s Guide for Polycom HDX Systems Connecting Monitors Video Output Number Connector Output FormatsContent Monitors and CamerasGo to System Admin Settings Monitors Monitors Configuring Monitor SettingsConfigure these settings on the Monitors screen Select Configure these settings Setting Description Video Format Record SourceSpecifies the fourth monitor’s aspect ratio Using Dual Monitor Emulation Configuring Multipoint Viewing Modes Go to System Admin Settings Monitors Multipoint SetupConfigure this setting Setting Description Multipoint ModePoints to note about Discussion mode Preventing Monitor Burn-In Go to System Diagnostics VideoSet Output upon Screen Saver Activation to Black Connecting Cameras Go to System Admin Settings Cameras Camera Settings Configuring Camera Settings and Video Quality OptionsConfigure these settings on the Cameras screen Select if you are using a regular camera Mode is set to Camera PTZ and Camera Control is set to Position, Phase Select Horizontal Position or Phase HorizontalMotion will not be smooth. Choose this setting for Setting Description Far Control People/ContentNear Camera BacklightConfiguring Camera Presets Experiencing High-Definition Video Conferencing Sending Video in High DefinitionReceiving and Displaying Video in High Definition Set Video Format to Component YPbPr, DVI, or VGAConnecting Audio Input Connecting Polycom MicrophonesMicrophones and Speakers Set to MicrophoneStereo using one microphone Stereo using two microphones Placing Polycom Microphones to Send Stereo from Your SitePolycom Microphone Lights Microphone Light StatusConnecting Audio Output Connecting SpeakersPlacing Speakers to Play Stereo from Far Sites Sending stereo Receiving stereoSetting the Speaker Volume Go to System Diagnostics Audio Speaker TestLeft speaker Right speakerConfiguring Audio Settings General Audio SettingsGo to System Admin Settings Audio Audio Settings Configure these settings on the Audio Settings screenSelect and enter these settings on the Audio Input screen Select and enter these settings on the Audio Output screenStereoSurround Settings Select and enter these settings on the VCR/DVD screenSelect and enter these settings on the Audio Levels screen Audio MetersGo to System Admin Settings Audio Stereo Settings Polycom HDX System Settings for a Polycom Vortex Mixer Settings for Non-Polycom MicrophonesContent and Closed Captions Connecting VCR/DVDsConfiguring VCR/DVD Player Settings Playing a Videotape or DVD¾ Go to System Admin Settings Audio Audio Settings Recording a Call to Videotape or DVDConnecting Computers to Polycom HDX Systems Configuring Content SharingConfiguring Content Display with People+Content IP Enable H.239To install People+Content IP on a computer Configuring People On Content Setting Up the Room for People On ContentConfiguring Closed Captioning Enabling and Calibrating People On Content on the SystemGo to System Admin Settings General Settings Options Enter the People On Content option keyVia a Dial-Up Connection to the Systems’ RS-232 Serial Port Via the System’s Serial RS-232 Port Via a Telnet Session Via the Web InterfaceGo to Utilities Closed Caption On a computer, open a command line interface Configure these settings on the Call Settings screen Configuring Call SettingsCalling and Answering Setting the Call Answering Mode Configuring Multipoint Calling Enter the multipoint MP option keyPoints to note about PathNavigator’s Conference on Demand Configuring Directory Settings Configure these settings on the Directory screenGo to Admin Settings General Settings System Settings Go to Utilities Import/Export Directory Click PC HDX Go to Utilities Import/Export DirectoryGo to Place a Call Directory Configuring the Global Directory Directory Server. You can enter up to five addressesSetting Date, Time, and Location Go to System Admin Settings General Settings LocationConfigure these settings on the Location screen System Location, Appearance, and TonesSelect and configure these settings on the Time Zone screen Setting Description Date FormatInfrequent Users Kiosk Mode Customizing the Home ScreenNew Users Advanced UsersConfigure these settings on the Home Screen Settings screen Displaying Contacts on the Home Screen Adding Marquee Text Customizing Camera Names and Icons Setting Ring Tones and Alert TonesSelect a tone, as desired Screen Savers Adding Screen Saver TextAdding a Screen Saver Logo Click Utilities Screen Saver and enterChanging the Screen Saver Wait Time Administrator’s Guide for Polycom HDX Systems Screens that Require the Room Password for Access SecurityGo to System Admin Settings General Settings Security Configuring Security OptionsConfigure these settings on the Security screen Setting Description Enable Remote AccessAllow Access to User SettingsGo to System Diagnostics Reset System Setting the Room and Remote Access PasswordsSelect Reset System Managing User Access to Settings and Features To maintain this Security level You can allow users toConfiguring Security Mode Points to note about Security ModeEnabling AES Encryption Administrator’s Guide for Polycom HDX Systems Accessing the Polycom HDX Web Interface Using the Polycom HDX Web InterfaceManaging the System Remotely Go to Utilities Web Director Tools Remote MonitoringManaging System Profiles with the Polycom HDX Web Interface Go to Utilities Profile CenterGo to Diagnostics Send a Message Setting Up SnmpSending a Message Configuring for Snmp Management Go to Admin Settings Global Services SnmpDownloading MIBs Click Download MIB and follow the onscreen instructionsKeeping your Software Current Configure these settings on the Remote Control screen Configuring Remote Control BehaviorControl Devices Configuring the Remote Control Channel ID Configuring the Remote to Control a Recording DeviceConnecting Touch-Panel Controls Connecting Control and Accessibility EquipmentConnecting IR Sensors to Polycom HDX Systems Go to System Admin Settings General Settings Serial Ports Configuring RS-232 Serial Port SettingsPolycom HDX 9004 provides two RS-232 serial ports Statistics and Diagnostics Diagnostic ScreensDiagnostic Screen Description ¾ Go to System DiagnosticsSystem Status Call Statistics DCDInfo on Network VideoDiagnostic Tool Description Reset SystemAudio Recent Calls ¾ Go to System Admin Settings Network Recent CallsCall Detail Report CDR Following table describes the data fields in the CDR Information in the CDRData Description SIF Call Detail Report Archives Click Diagnostics System Log Download Logs System LogAdministrator’s Guide for Polycom HDX Systems Troubleshooting Placing a Test CallEnabling Basic Mode General TroubleshootingPower and Start-up Symptom Problem Corrective actionRS-232 Mode is set to Control Go to Admin Settings General Settings SerialControls Access to Screens and Systems Use the Ping test System Diagnostics CallingMessage indicating network Codes on page C-4 Go to System Admin Settings Network Go to System Admin Settings Network IPFirewall and ensure that NAT Configuration is Off DisplaysAdmin Settings Monitors Monitors screen Go to System Admin Settings MonitorsOtherwise, go to System Admin Settings Cameras and select Backlight CompensationDiagnostics Call VCR/DVDs onSymptom Problem Corrective action Go to System Admin Settings General Settings Serial Port and verify that RS-232 ModeGo to System Admin Settings Cameras Camera Settings Enable Far Control of Near CameraOutput using the Speaker Test under Diagnostics Go to System Admin Settings Network IsdnUnder System Diagnostics Audio . You should Change the Isdn Voice Algorithm selection aLawSettings. Select Enable Polycom Microphones if it Go to System Admin Settings Audio AudioAudio Meter screen under System Diagnostics VCR Far and Near Audio Or VCR Audio Out Always Diagnostics Audio Speaker Test. If you do not Admin Settings Audio Settings screenCanceller selection on the second System Admin Settings Audio Settings screenAudio Meter screen Polycom Mic but noError Indications Using the Restore Button Restoring ConfigurationHow to Contact Technical Support Factory RestoreAdministrator’s Guide for Polycom HDX Systems System Back Panel Views Polycom HDX 9004 Video Inputs and OutputsPolycom HDX 9004 Network/Power Inputs and Outputs Polycom HDX 9004 Audio Inputs and OutputsPort Usage Port FunctionPort Function PathNavigator Errors and Q.850 Cause Codes PathNavigator Error CodesFollowing table lists PathNavigator error codes Code Cause DescriptionCode Cause Description PathNavigator Errors and Q.850 Cause Codes Cause Codes Code Cause DefinitionStatus Inquiry Equipment from providing the requested resource If this error occurs systematically, report it to your Isdn DVD Player Codes Codes for Remote Control Recording Device ButtonsBrand Codes DVD Recorder Codes BrandVCR Device Codes NEC PVR Device Codes ABSBrand Codes Multipoint Dialing Speeds Administrator’s Guide for Polycom HDX Systems Important Safeguards Regulatory NoticesWarranty Information License RestrictionsWarranty Information Part 15 FCC Rules Regulatory NoticesPart 68 FCC Rules Industry Canada IC Regulatory Notices Installation Instructions Special Safety InstructionsPlug Acts as Disconnect Device Page Index NumericsIndex-2 Index-3 Index-4 Index-5 Isdn Index-7 Index-8 Index-9 Index-10 Snmp Index-12 Index-13 Administrator’s Guide for Polycom HDX Systems Index-14
Related manuals
Manual 36 pages 58.96 Kb

1 specifications

The Polycom 3725-71352-001 is a notable component within the realm of conferencing solutions, specifically designed to enhance collaboration and communication within businesses. Known for its robust features and reliable technology, it is widely recognized among organizations looking to streamline their communication processes.

One of the main features of the Polycom 3725-71352-001 is its exceptional audio quality. Utilizing Polycom's patented HD Voice technology, this device provides crystal-clear voice clarity, ensuring that every word is heard without distortion. This is essential in business environments where communication accuracy is critical. The device supports a wide frequency range which allows for natural sound reproduction, making conversations more lifelike and engaging.

Another significant characteristic of the Polycom 3725-71352-001 is its versatility in connectivity options. It is equipped with various connectivity features such as Ethernet, USB, and even Bluetooth capabilities. This ensures that users can easily connect the device to different platforms and devices, including PCs, mobile devices, and other conferencing solutions. The flexibility in connectivity allows for a seamless integration into existing systems and workflows.

The device also boasts a user-friendly interface designed to simplify operation and enhance user experience. With intuitive controls, users can easily navigate through settings, access features, and manage calls without the need for extensive training. This simplicity is crucial in busy office environments where efficiency is a priority.

The Polycom 3725-71352-001 also supports advanced security protocols to protect sensitive communications. This includes encryption standards that ensure data integrity and confidentiality, making it a reliable choice for businesses concerned about data security.

Finally, the design of the Polycom 3725-71352-001 is tailored for professional environments. Its sleek and modern aesthetic not only integrates well with office decor but also signifies the professionalism and quality associated with Polycom products. Its compact design saves space on desks while ensuring that it remains a focal point in any conferencing setup.

In summary, the Polycom 3725-71352-001 stands out as a powerful conferencing solution, marrying superior audio performance, versatile connectivity, user-friendly operation, advanced security measures, and an elegant design. It is an ideal choice for businesses seeking to enhance their communication capabilities and foster collaboration in an increasingly digital workplace.