Polycom manual Index-12

Page 192

Administrator’s Guide for Polycom HDX Systems

Switch Protocol (setting) 2-18

system configuration, initial 1-4name 2-4,2-5

name, displaying 7-4

name, displaying in Simplified Chinese 6-5,6-6positioning 1-2

resetting 11-6System (setting) 7-4

System Description (setting) 9-6

System Name (setting) 6-5,7-4System Phone Number (setting) 2-23

system profiles

managing with Polycom HDX web interface 9-3

settings that are included 9-3storing on a computer 9-3uploading from a computer 9-3

System screen, allowing access 7-4System Status (screen) 11-2

T

Table Style (setting) 4-9

TCP Ports (setting) 2-13

technical support contacting 12-21

web page address 12-21Telephony (screen) 2-23telephony, configuring 2-23

Telnet

access, controlling 8-3using in Security Mode 8-6

using to provide closed captions 5-9Terminal Endpoint ID (read-only setting) 2-19test calls 12-1

test calls, stereo 4-10

tests

audio meter 11-6color bar 3-10,11-5speaker 11-6

time

daylight saving 7-2displaying 7-4

elapsed, displaying 6-1,7-2setting 7-1

to display far site name 6-2Time Between Pulses (setting) 2-21Time Format (setting) 7-2

Time Server (setting) 7-2

Time Zone (screen) 7-2

Time Zone (setting) 7-2time-out, screen saver 3-7

tones 10-1alert 4-6,7-7DTMF 10-1ring 4-6,7-7

touch tones 10-1

touch-panel control 10-3configuring 10-4troubleshooting 12-4

Trace Route test 11-5Transcoding (setting) 2-24Transport Protocol (setting) 2-8treble adjustment 4-8troubleshooting test calls 12-1Type of Service (setting) 2-11Type of Service Value (setting) 2-11

U

UDP Ports (setting) 2-13updating software 9-6Use Gatekeeper (setting) 2-5

Use Non-Polycom Remote (setting) 10-1

Use PathNavigator for Multipoint Calls (setting) 2-5

Use Room Password for Remote Access (setting) 8-2

Use RTS Signal for Resync Pulse (setting) 2-21Use the Following IP Address (setting) 2-2User Alert Tones (setting) 4-6

User Name (setting) 2-9,2-10User Name, SIP 2-8

user settings allowing access 8-3backlight compensation 3-17camera presets 3-18

far control of near camera 3-17list 8-5

muting auto-answer calls 4-6PIP 3-3

User Settings (screen) 8-3,8-5

utilities

Call Detail Report 11-8,11-11Import Directory 6-7

Web Director (room monitoring) 9-2

V

V.35 Ports Used (setting) 2-20

V.35/RS-449/RS-530 (screen) 2-20

Index–12

Image 192
Contents Administrator’s Guide for Polycom HDX Systems Trademark Information About This Guide Administrator’s Guide for Polycom HDX Systems Contents Content and Closed Captions Microphones and SpeakersCalling and Answering SecurityManaging the System Remotely Statistics and Diagnostics TroubleshootingControl Devices Contents Administrator’s Guide Polycom HDX Systems Setting Up Your System Hardware Introducing the Polycom HDX SystemsPowering On and Off Positioning the SystemIndicator Light System Status Configuring with the Setup Wizard Connecting to the LAN NetworksGetting the Network Ready Configuring LAN Properties Go to System Admin Settings LAN PropertiesConfigure these settings on the LAN Properties screen LAN Status LightsSelect and configure these settings Configuring IP Settings Go to System Admin Settings Network IP H.323 SettingsConfigure these settings on the H.323 Settings screen Setting Description Use Gatekeeper Gatekeeper IPAddress Use164 Gateway calls Default H.323 Extension can be changed Specifying SIP Settings Go to System Admin Settings Network IP SIP Settings Configure these settings on the SIP Settings screenGo to System Admin Settings Network Call Preference Enable SIPConfigure these settings Setting Description User Name Group NameDisplay Contacts Show My Offline ContactsSpecifying Quality of Service Go to System Admin Settings Network IP Quality of ServiceConfigure these settings on the Quality of Service screen Configuring the System for Use with a Firewall or NAT Select and configure these settings on the Bandwidth screenGo to System Admin Settings Network IP Firewall Configure these settings on the Firewall screenService Provider Enterprise Location a IP NetworkEnterprise Location B Connecting Polycom HDX Systems to Isdn or Other Networks If your network is You will needSerial 35/RS-449/ RS-530External Power Supply If Using PRI Network Power sourceWhen the PRI network interface It means PRI Network Interface Status LightsConfiguring Isdn and Other Network Interface Settings Configuring the PRI Network InterfaceGo to System Admin Settings Network Isdn Serial V.35/RS-449/RS-530 Network Interface Status LightsSetting Description Line Signaling Switch ProtocolSpecifies the use of a bonding standard. Incoming bonded External CSUSetting Description Numbering Plan Restore DefaultsInternational Dialing Prefix Call-by-CallConfiguring the Serial V.35/RS-449/RS-530 Network Interface Go to System Admin Settings Network V.35/RS-449/RS-530Setting Description Delayed DCDSetting Description Crypto Resync Use RTS Signal forConnecting to an Analog Phone Line Configuring Telephony Go to System Admin Settings Network TelephonyConfigure these settings on the Telephony screen Configuring Call Preferences Configure these settings on the Call Preference screenSetting Description Preferred Dialing MethodCall Preference Video DialingSetting Description Isdn Video Calls Setting Description Preferred Speed320 Directory screen, orConfiguring Dialing Order Settings Make sure the system is registered with a gatekeeperAdministrator’s Guide for Polycom HDX Systems Connecting Monitors Video Output Number Connector Output FormatsContent Monitors and CamerasConfiguring Monitor Settings Go to System Admin Settings Monitors MonitorsConfigure these settings on the Monitors screen Select Configure these settings Setting Description Video Format Record SourceSpecifies the fourth monitor’s aspect ratio Using Dual Monitor Emulation Configuring Multipoint Viewing Modes Go to System Admin Settings Monitors Multipoint SetupConfigure this setting Setting Description Multipoint ModePoints to note about Discussion mode Go to System Diagnostics Video Preventing Monitor Burn-InSet Output upon Screen Saver Activation to Black Connecting Cameras Configuring Camera Settings and Video Quality Options Go to System Admin Settings Cameras Camera SettingsConfigure these settings on the Cameras screen Select if you are using a regular camera Mode is set to Camera PTZ and Camera Control is set to Position, Phase Select Horizontal Position or Phase HorizontalMotion will not be smooth. Choose this setting for Setting Description Far Control People/ContentNear Camera BacklightConfiguring Camera Presets Experiencing High-Definition Video Conferencing Sending Video in High DefinitionReceiving and Displaying Video in High Definition Set Video Format to Component YPbPr, DVI, or VGAConnecting Audio Input Connecting Polycom MicrophonesMicrophones and Speakers Set to MicrophoneStereo using one microphone Stereo using two microphones Placing Polycom Microphones to Send Stereo from Your SitePolycom Microphone Lights Microphone Light StatusConnecting Audio Output Connecting SpeakersPlacing Speakers to Play Stereo from Far Sites Sending stereo Receiving stereoSetting the Speaker Volume Go to System Diagnostics Audio Speaker TestLeft speaker Right speakerConfiguring Audio Settings General Audio SettingsGo to System Admin Settings Audio Audio Settings Configure these settings on the Audio Settings screenSelect and enter these settings on the Audio Input screen Select and enter these settings on the Audio Output screenStereoSurround Settings Select and enter these settings on the VCR/DVD screenSelect and enter these settings on the Audio Levels screen Audio MetersGo to System Admin Settings Audio Stereo Settings Polycom HDX System Settings for a Polycom Vortex Mixer Settings for Non-Polycom MicrophonesContent and Closed Captions Connecting VCR/DVDsConfiguring VCR/DVD Player Settings Playing a Videotape or DVD¾ Go to System Admin Settings Audio Audio Settings Recording a Call to Videotape or DVDConnecting Computers to Polycom HDX Systems Configuring Content SharingConfiguring Content Display with People+Content IP Enable H.239To install People+Content IP on a computer Configuring People On Content Setting Up the Room for People On ContentConfiguring Closed Captioning Enabling and Calibrating People On Content on the SystemGo to System Admin Settings General Settings Options Enter the People On Content option keyVia a Dial-Up Connection to the Systems’ RS-232 Serial Port Via the System’s Serial RS-232 Port Via the Web Interface Via a Telnet SessionGo to Utilities Closed Caption On a computer, open a command line interface Configuring Call Settings Configure these settings on the Call Settings screenCalling and Answering Setting the Call Answering Mode Configuring Multipoint Calling Enter the multipoint MP option keyPoints to note about PathNavigator’s Conference on Demand Configuring Directory Settings Configure these settings on the Directory screenGo to Admin Settings General Settings System Settings Go to Utilities Import/Export Directory Go to Utilities Import/Export Directory Click PC HDXGo to Place a Call Directory Configuring the Global Directory Directory Server. You can enter up to five addressesSetting Date, Time, and Location Go to System Admin Settings General Settings LocationConfigure these settings on the Location screen System Location, Appearance, and TonesSelect and configure these settings on the Time Zone screen Setting Description Date FormatInfrequent Users Kiosk Mode Customizing the Home ScreenNew Users Advanced UsersConfigure these settings on the Home Screen Settings screen Displaying Contacts on the Home Screen Adding Marquee Text Setting Ring Tones and Alert Tones Customizing Camera Names and IconsSelect a tone, as desired Screen Savers Adding Screen Saver TextAdding a Screen Saver Logo Click Utilities Screen Saver and enterChanging the Screen Saver Wait Time Administrator’s Guide for Polycom HDX Systems Screens that Require the Room Password for Access SecurityConfiguring Security Options Go to System Admin Settings General Settings SecurityConfigure these settings on the Security screen Setting Description Enable Remote AccessAllow Access to User SettingsSetting the Room and Remote Access Passwords Go to System Diagnostics Reset SystemSelect Reset System Managing User Access to Settings and Features To maintain this Security level You can allow users toConfiguring Security Mode Points to note about Security ModeEnabling AES Encryption Administrator’s Guide for Polycom HDX Systems Using the Polycom HDX Web Interface Accessing the Polycom HDX Web InterfaceManaging the System Remotely Go to Utilities Web Director Tools Remote MonitoringManaging System Profiles with the Polycom HDX Web Interface Go to Utilities Profile CenterSetting Up Snmp Go to Diagnostics Send a MessageSending a Message Configuring for Snmp Management Go to Admin Settings Global Services SnmpDownloading MIBs Click Download MIB and follow the onscreen instructionsKeeping your Software Current Configuring Remote Control Behavior Configure these settings on the Remote Control screenControl Devices Configuring the Remote Control Channel ID Configuring the Remote to Control a Recording DeviceConnecting Control and Accessibility Equipment Connecting Touch-Panel ControlsConnecting IR Sensors to Polycom HDX Systems Configuring RS-232 Serial Port Settings Go to System Admin Settings General Settings Serial PortsPolycom HDX 9004 provides two RS-232 serial ports Statistics and Diagnostics Diagnostic Screens¾ Go to System Diagnostics Diagnostic Screen DescriptionSystem Status Call Statistics DCDInfo on Network VideoReset System Diagnostic Tool DescriptionAudio ¾ Go to System Admin Settings Network Recent Calls Recent CallsCall Detail Report CDR Information in the CDR Following table describes the data fields in the CDRData Description SIF Call Detail Report Archives Click Diagnostics System Log Download Logs System LogAdministrator’s Guide for Polycom HDX Systems Troubleshooting Placing a Test CallEnabling Basic Mode General TroubleshootingPower and Start-up Symptom Problem Corrective actionGo to Admin Settings General Settings Serial RS-232 Mode is set to ControlControls Access to Screens and Systems Use the Ping test System Diagnostics CallingMessage indicating network Codes on page C-4 Go to System Admin Settings Network Go to System Admin Settings Network IPFirewall and ensure that NAT Configuration is Off DisplaysAdmin Settings Monitors Monitors screen Go to System Admin Settings MonitorsOtherwise, go to System Admin Settings Cameras and select Backlight CompensationDiagnostics Call VCR/DVDs onSymptom Problem Corrective action Go to System Admin Settings General Settings Serial Port and verify that RS-232 ModeGo to System Admin Settings Cameras Camera Settings Enable Far Control of Near CameraOutput using the Speaker Test under Diagnostics Go to System Admin Settings Network IsdnUnder System Diagnostics Audio . You should Change the Isdn Voice Algorithm selection aLawGo to System Admin Settings Audio Audio Settings. Select Enable Polycom Microphones if itAudio Meter screen under System Diagnostics VCR Far and Near Audio Or VCR Audio Out Always Diagnostics Audio Speaker Test. If you do not Admin Settings Audio Settings screenCanceller selection on the second System Admin Settings Audio Settings screenAudio Meter screen Polycom Mic but noError Indications Using the Restore Button Restoring ConfigurationHow to Contact Technical Support Factory RestoreAdministrator’s Guide for Polycom HDX Systems System Back Panel Views Polycom HDX 9004 Video Inputs and OutputsPolycom HDX 9004 Network/Power Inputs and Outputs Polycom HDX 9004 Audio Inputs and OutputsPort Usage Port FunctionPort Function PathNavigator Errors and Q.850 Cause Codes PathNavigator Error CodesFollowing table lists PathNavigator error codes Code Cause DescriptionCode Cause Description PathNavigator Errors and Q.850 Cause Codes Cause Codes Code Cause DefinitionStatus Inquiry Equipment from providing the requested resource If this error occurs systematically, report it to your Isdn Codes for Remote Control Recording Device Buttons DVD Player CodesBrand Codes DVD Recorder Codes BrandVCR Device Codes NEC PVR Device Codes ABSBrand Codes Multipoint Dialing Speeds Administrator’s Guide for Polycom HDX Systems Important Safeguards Regulatory NoticesWarranty Information License RestrictionsWarranty Information Regulatory Notices Part 15 FCC RulesPart 68 FCC Rules Industry Canada IC Regulatory Notices Special Safety Instructions Installation InstructionsPlug Acts as Disconnect Device Page Index NumericsIndex-2 Index-3 Index-4 Index-5 Isdn Index-7 Index-8 Index-9 Index-10 Snmp Index-12 Index-13 Administrator’s Guide for Polycom HDX Systems Index-14
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1 specifications

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