Polycom 1 manual Industry Canada IC

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Regulatory Notices

Regulatory Notices

FCC compliant telephone cords and modular plugs are provided with this equipment. This equipment is designed to be connected to the telephone network or premises’ wiring using a compatible modular jack, which is Part 68 compliant. See installation instructions for details.

WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS:

1)Remain on the line and briefly explain to the dispatcher the reason for the call.

2)Perform such activities in the off-peak hours, such as early morning or late evening.

Industry Canada (IC)

This Class [A] digital apparatus complies with Canadian ICES-003.

Cet appareil numerique de la Classe [A] est conforme à la norme NMB-003 du Canada.

The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

The Ringer Equivalence Number (REN) assigned to each relevant terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed 5.

The REN of this equipment is either marked on the unit or included in the new style USA FCC registration number. In the case that the REN is included in the FCC number, the user should use the following key to determine the value:

The FCC number is formatted as US:AAAEQ#TXXX.

#is the Ringer Equivalence Number without a decimal point (e.g. REN of 1.0 will be shown as 10, REN of 0.3 will be shown as 03). In the case of a Z ringer, ZZ shall appear. In the case of approved equipment without a network interface or equipment not to be connected to circuits with analog ringing supplied, NA shall appear.

EEA Regulatory Notices

CE Mark R & TTE Directive

This Polycom HDX system has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/EEC, 73/23/EEC 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough UK SL1 4DX.

Declaration of Conformity:

Hereby, Polycom Ltd. declares that this Polycom HDX system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Regulatory Notices - 5

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Contents Administrator’s Guide for Polycom HDX Systems Trademark Information About This Guide Administrator’s Guide for Polycom HDX Systems Contents Microphones and Speakers Content and Closed CaptionsCalling and Answering SecurityManaging the System Remotely Statistics and Diagnostics TroubleshootingControl Devices Contents Administrator’s Guide Polycom HDX Systems Introducing the Polycom HDX Systems Setting Up Your System HardwarePositioning the System Powering On and OffIndicator Light System Status Configuring with the Setup Wizard Connecting to the LAN NetworksGetting the Network Ready Go to System Admin Settings LAN Properties Configuring LAN PropertiesConfigure these settings on the LAN Properties screen LAN Status LightsSelect and configure these settings Configuring IP Settings Go to System Admin Settings Network IP H.323 SettingsConfigure these settings on the H.323 Settings screen Gatekeeper IP Setting Description Use GatekeeperAddress Use164 Gateway calls Default H.323 Extension can be changed Specifying SIP Settings Configure these settings on the SIP Settings screen Go to System Admin Settings Network IP SIP SettingsGo to System Admin Settings Network Call Preference Enable SIPConfigure these settings Group Name Setting Description User NameDisplay Contacts Show My Offline ContactsSpecifying Quality of Service Go to System Admin Settings Network IP Quality of ServiceConfigure these settings on the Quality of Service screen Select and configure these settings on the Bandwidth screen Configuring the System for Use with a Firewall or NATConfigure these settings on the Firewall screen Go to System Admin Settings Network IP FirewallService Provider Enterprise Location a IP NetworkEnterprise Location B If your network is You will need Connecting Polycom HDX Systems to Isdn or Other NetworksSerial 35/RS-449/ RS-530Supply If Using PRI Network Power source External PowerWhen the PRI network interface It means PRI Network Interface Status LightsConfiguring the PRI Network Interface Configuring Isdn and Other Network Interface SettingsGo to System Admin Settings Network Isdn Serial V.35/RS-449/RS-530 Network Interface Status LightsSwitch Protocol Setting Description Line SignalingSpecifies the use of a bonding standard. Incoming bonded External CSURestore Defaults Setting Description Numbering PlanInternational Dialing Prefix Call-by-CallGo to System Admin Settings Network V.35/RS-449/RS-530 Configuring the Serial V.35/RS-449/RS-530 Network InterfaceDelayed DCD Setting DescriptionSetting Description Crypto Resync Use RTS Signal forConnecting to an Analog Phone Line Configuring Telephony Go to System Admin Settings Network TelephonyConfigure these settings on the Telephony screen Configure these settings on the Call Preference screen Configuring Call PreferencesMethod Setting Description Preferred DialingCall Preference Video DialingSetting Description Preferred Speed Setting Description Isdn Video Calls320 Directory screen, orMake sure the system is registered with a gatekeeper Configuring Dialing Order SettingsAdministrator’s Guide for Polycom HDX Systems Video Output Number Connector Output Formats Connecting MonitorsContent Monitors and CamerasConfiguring Monitor Settings Go to System Admin Settings Monitors MonitorsConfigure these settings on the Monitors screen Select Configure these settings Setting Description Video Format Source RecordSpecifies the fourth monitor’s aspect ratio Using Dual Monitor Emulation Go to System Admin Settings Monitors Multipoint Setup Configuring Multipoint Viewing ModesConfigure this setting Setting Description Multipoint ModePoints to note about Discussion mode Go to System Diagnostics Video Preventing Monitor Burn-InSet Output upon Screen Saver Activation to Black Connecting Cameras Configuring Camera Settings and Video Quality Options Go to System Admin Settings Cameras Camera SettingsConfigure these settings on the Cameras screen Select if you are using a regular camera Mode is set to Camera PTZ and Camera Control is set to Horizontal Position, Phase Select Horizontal Position or PhaseMotion will not be smooth. Choose this setting for People/Content Setting Description Far ControlNear Camera BacklightConfiguring Camera Presets Sending Video in High Definition Experiencing High-Definition Video ConferencingSet Video Format to Component YPbPr, DVI, or VGA Receiving and Displaying Video in High DefinitionConnecting Polycom Microphones Connecting Audio InputMicrophones and Speakers Set to MicrophonePlacing Polycom Microphones to Send Stereo from Your Site Stereo using one microphone Stereo using two microphonesMicrophone Light Status Polycom Microphone LightsConnecting Speakers Connecting Audio OutputPlacing Speakers to Play Stereo from Far Sites Sending stereo Receiving stereoGo to System Diagnostics Audio Speaker Test Setting the Speaker VolumeLeft speaker Right speakerGeneral Audio Settings Configuring Audio SettingsGo to System Admin Settings Audio Audio Settings Configure these settings on the Audio Settings screenSelect and enter these settings on the Audio Output screen Select and enter these settings on the Audio Input screenSelect and enter these settings on the VCR/DVD screen StereoSurround SettingsSelect and enter these settings on the Audio Levels screen Audio MetersGo to System Admin Settings Audio Stereo Settings Settings for Non-Polycom Microphones Polycom HDX System Settings for a Polycom Vortex MixerConnecting VCR/DVDs Content and Closed CaptionsConfiguring VCR/DVD Player Settings Playing a Videotape or DVDRecording a Call to Videotape or DVD ¾ Go to System Admin Settings Audio Audio SettingsConfiguring Content Sharing Connecting Computers to Polycom HDX SystemsConfiguring Content Display with People+Content IP Enable H.239To install People+Content IP on a computer Setting Up the Room for People On Content Configuring People On ContentEnabling and Calibrating People On Content on the System Configuring Closed CaptioningGo to System Admin Settings General Settings Options Enter the People On Content option keyVia a Dial-Up Connection to the Systems’ RS-232 Serial Port Via the System’s Serial RS-232 Port Via the Web Interface Via a Telnet SessionGo to Utilities Closed Caption On a computer, open a command line interface Configuring Call Settings Configure these settings on the Call Settings screenCalling and Answering Setting the Call Answering Mode Enter the multipoint MP option key Configuring Multipoint CallingPoints to note about PathNavigator’s Conference on Demand Configure these settings on the Directory screen Configuring Directory SettingsGo to Admin Settings General Settings System Settings Go to Utilities Import/Export Directory Go to Utilities Import/Export Directory Click PC HDXGo to Place a Call Directory Directory Server. You can enter up to five addresses Configuring the Global DirectoryGo to System Admin Settings General Settings Location Setting Date, Time, and LocationConfigure these settings on the Location screen System Location, Appearance, and TonesSetting Description Date Format Select and configure these settings on the Time Zone screenCustomizing the Home Screen Infrequent Users Kiosk ModeNew Users Advanced UsersConfigure these settings on the Home Screen Settings screen Displaying Contacts on the Home Screen Adding Marquee Text Setting Ring Tones and Alert Tones Customizing Camera Names and IconsSelect a tone, as desired Adding Screen Saver Text Screen SaversAdding a Screen Saver Logo Click Utilities Screen Saver and enterChanging the Screen Saver Wait Time Administrator’s Guide for Polycom HDX Systems Security Screens that Require the Room Password for AccessConfiguring Security Options Go to System Admin Settings General Settings SecurityConfigure these settings on the Security screen Access Setting Description Enable RemoteAllow Access to User SettingsSetting the Room and Remote Access Passwords Go to System Diagnostics Reset SystemSelect Reset System To maintain this Security level You can allow users to Managing User Access to Settings and FeaturesPoints to note about Security Mode Configuring Security ModeEnabling AES Encryption Administrator’s Guide for Polycom HDX Systems Using the Polycom HDX Web Interface Accessing the Polycom HDX Web InterfaceManaging the System Remotely Tools Remote Monitoring Go to Utilities Web DirectorGo to Utilities Profile Center Managing System Profiles with the Polycom HDX Web InterfaceSetting Up Snmp Go to Diagnostics Send a MessageSending a Message Go to Admin Settings Global Services Snmp Configuring for Snmp ManagementDownloading MIBs Click Download MIB and follow the onscreen instructionsKeeping your Software Current Configuring Remote Control Behavior Configure these settings on the Remote Control screenControl Devices Configuring the Remote to Control a Recording Device Configuring the Remote Control Channel IDConnecting Control and Accessibility Equipment Connecting Touch-Panel ControlsConnecting IR Sensors to Polycom HDX Systems Configuring RS-232 Serial Port Settings Go to System Admin Settings General Settings Serial PortsPolycom HDX 9004 provides two RS-232 serial ports Diagnostic Screens Statistics and Diagnostics¾ Go to System Diagnostics Diagnostic Screen DescriptionSystem Status DCD Call StatisticsInfo on Video NetworkReset System Diagnostic Tool DescriptionAudio ¾ Go to System Admin Settings Network Recent Calls Recent CallsCall Detail Report CDR Information in the CDR Following table describes the data fields in the CDRData Description SIF Call Detail Report Archives System Log Click Diagnostics System Log Download LogsAdministrator’s Guide for Polycom HDX Systems Placing a Test Call TroubleshootingGeneral Troubleshooting Enabling Basic ModeSymptom Problem Corrective action Power and Start-upGo to Admin Settings General Settings Serial RS-232 Mode is set to ControlControls Access to Screens and Systems Calling Use the Ping test System DiagnosticsMessage indicating network Codes on page C-4 Go to System Admin Settings Network IP Go to System Admin Settings NetworkFirewall and ensure that NAT Configuration is Off DisplaysGo to System Admin Settings Monitors Admin Settings Monitors Monitors screenOtherwise, go to System Admin Settings Cameras and select Backlight CompensationVCR/DVDs on Diagnostics CallSymptom Problem Corrective action Settings Serial Port and verify that RS-232 Mode Go to System Admin Settings GeneralGo to System Admin Settings Cameras Camera Settings Enable Far Control of Near CameraGo to System Admin Settings Network Isdn Output using the Speaker Test under DiagnosticsUnder System Diagnostics Audio . You should Change the Isdn Voice Algorithm selection aLawGo to System Admin Settings Audio Audio Settings. Select Enable Polycom Microphones if itAudio Meter screen under System Diagnostics VCR Far and Near Audio Or VCR Audio Out Always Admin Settings Audio Settings screen Diagnostics Audio Speaker Test. If you do notCanceller selection on the second System Admin Settings Audio Settings screenPolycom Mic but no Audio Meter screenError Indications Restoring Configuration Using the Restore ButtonFactory Restore How to Contact Technical SupportAdministrator’s Guide for Polycom HDX Systems Polycom HDX 9004 Video Inputs and Outputs System Back Panel ViewsPolycom HDX 9004 Audio Inputs and Outputs Polycom HDX 9004 Network/Power Inputs and OutputsPort Function Port UsagePort Function PathNavigator Error Codes PathNavigator Errors and Q.850 Cause CodesFollowing table lists PathNavigator error codes Code Cause DescriptionCode Cause Description PathNavigator Errors and Q.850 Cause Codes Code Cause Definition Cause CodesStatus Inquiry Equipment from providing the requested resource If this error occurs systematically, report it to your Isdn Codes for Remote Control Recording Device Buttons DVD Player CodesBrand Codes Brand DVD Recorder CodesVCR Device Codes NEC ABS PVR Device CodesBrand Codes Multipoint Dialing Speeds Administrator’s Guide for Polycom HDX Systems Regulatory Notices Important SafeguardsLicense Restrictions Warranty InformationWarranty Information Regulatory Notices Part 15 FCC RulesPart 68 FCC Rules Industry Canada IC Regulatory Notices Special Safety Instructions Installation InstructionsPlug Acts as Disconnect Device Page Numerics IndexIndex-2 Index-3 Index-4 Index-5 Isdn Index-7 Index-8 Index-9 Index-10 Snmp Index-12 Index-13 Administrator’s Guide for Polycom HDX Systems Index-14
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1 specifications

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