TP-Link manual Appendix A Troubleshooting, TL-PA4010 AV500 Nano Powerline Adapter

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Appendix A: Troubleshooting

TL-PA4010AV500 Nano Powerline Adapter

Appendix A: Troubleshooting

The Troubleshooting provides answers to common problems regarding the Powerline Adapter.

1. The 1. The Power LED does not light up. Ans. Check the following: Power LED does not light up. Ans. Check the following:

a)Make sure that the Powerline Adapter is properly plugged into a power outlet.

b)Make sure the power outlet is active (working) by plugging another electric device into it.

c)Re-plug the Powerline Adapter to the power outlet. If the Power LED is still failed to light up, contact your local dealer for technical support.

2. The 2. The Ethernet LED does not light up. Ans. Check the following:3.The Powerline LED does not light up.Manual background Ethernet LED does not light up. Ans. Check the following:

1.Make sure that the Ethernet cable (RJ-45) is properly connected to the Powerline Adapter’s Ethernet port.

2.Make sure that the other end of the Ethernet cable (RJ-45) is properly connected to the computer LAN card or to you Cable/xDSL Ethernet port.

3.Make sure your computer LAN card is properly installed and configured.

4.Make sure your Cable/xDSL broadband access is working and configured correctly.

5.Contact your local dealer for technical support if the Ethernet LED is still failed to light up after the above procedures.

3.The Manual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual background Powerline LED does not light up.

Ans. Check the following:

1.Double click to enable the Management Utility and click the “Rescan” tab under the Network configuration homepage. The Management Utility will automatically detect all other Powerline Adapters on your powerline network.

2.Try to plug a second Powerline Adapter into a near by power outlet and check whether the Powerline LED lights up or not.

3.Contact your local dealer for technical support if the Powerline LED is still failed to light up after the above procedures.

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Contents Rev 1.0.0 TL-PA4010 AV500 Nano Powerline AdapterCOPYRIGHT & TRADEMARKS CE Mark Warning Safety InformationFCC STATEMENT This product can be used in the following countries Product Description AV500 Nano Powerline Adapter DECLARATION OF CONFORMITYRd, Nanshan, Shenzhen, China EN EN EN 61000-3-22006+A12009+A22009 EN ENPackage Contents CONTENTSChapter 4 Using the Management Utility Appendix A Troubleshooting Note Package ContentsTL-PA4010 AV500 Nano Powerline Adapter 1.3 Important Safety Instructions Chapter 1 Introduction1.1 Conventions 1.2 System Requirement If liquid has been spilled on the product 2.2 LED Indicator Chapter 2 Connecting Mechanism2.1 Introduction StatusDescription 2.3 Physical InterfaceInterface 2.5 Hardware Connection - Computer 2.4 Connection Instruction2.6 Hardware Connection - Internet  Note Chapter 3 Installing Management Utility TL-PA4010 AV500 Nano Powerline Adapter TL-PA4010 AV500 Nano Powerline Adapter TL-PA4010 AV500 Nano Powerline Adapter 4.1 Status Chapter 4 Using the Management Utility4.1.1 Set Local Device’s Network Name 4.2 Network 4.2.2 Add Device 4.2.1 Rename the Remote Device/Enter PasswordPassword is unnecessary to enter for renaming 4.3 Advanced 4.4 System 4.4.1 Upgrade Firmware 4.4.2 Reset Device To upgrade the devices firmware, follow these instructions  Note 4.4.3 Set All Devices’ Network Name5.2 Set Up a Powerline AV Network with the Pair Button Chapter 5 Advanced Feature How to Use the Pair ButtonsCreate a Powerline network using the Pair button： 5.1 Pair Secure with 128 bits-AESThe sequence of Step 1 and Step 2 can be exchanged Join an existing Powerline AV NetworkLeave an existing Powerline AV Network 1. The Power LED does not light up. Ans. Check the following Appendix A Troubleshooting3. The Powerline LED does not light up 2. The Ethernet LED does not light up. Ans. Check the following
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