Compaq PC CARD ADAPTER Card Services, Transcend PC Link SmartAgent Software, Troubleshooting

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1-4 CHAPTER 1: INTRODUCTION

Card Services

Card Services, when loaded on your computer, coordinates PC Card access to device drivers, utilities, and application programs. Card Services assigns the I/O Base Address, the Interrupt Request Level, and memory segments for the 3C689 adapter. For more information about Card Services, see Appendix A, “About Card Services.”

Transcend PC Link SmartAgent Software

You can manage the 3C689 adapter using 3Com’s Transcend PC Link SmartAgent software. Driver agents for use with this product are supplied on the TokenDisk diskette. Refer to the SMARTAGT.TXT ﬁle in the \SMARTAGT directory on the TokenDisk diskette and the Transcend PC Link SmartAgent User Guide for more information.

Figure 1-2 depicts the installation process, including the cable and operating system options. The chapters listed contain detailed information for that step.

Troubleshooting

The TokenDisk diskette contains a diagnostic program described in Chapter 6, “Troubleshooting.” This program runs tests that provide the status of the adapter.

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Contents PC Card Adapter User Guide Member of the TokenLink III product family3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Warranty France, Israel Contents Using the Autolink Feature for Netware About Card Services Page Figures Tables About this Guide How to Use This GuideIntroduction Install ConventionsIntroduction 3C689 Adapter3C689 Adapter Features 3C689 Adapter RequirementsAutoLink Installation Installation and Conﬁguration OptionsStandard Installation and Conﬁguration Troubleshooting Card ServicesTranscend PC Link SmartAgent Software Troubleshooting Money-Back Guarantee 100% CompatibilityInstalling the 3C689 AdapterUnpacking the Adapter STP connectorInserting the Adapter Connecting the Adapter to the Cable Inserting the 3C689 AdapterConnecting the 3C689 Cable to the Network UTP Cable Network ConnectionUse the supplied STP connector to connect STP Network ConnectionRemove the adapter from your computer Removing the AdapterStore the adapter card in its original or similar packaging Using the Auto Link Feature for N ET WareAutoLink Requirements AutoLink OptionsAvoiding Memory Manager Conﬂicts CIS memory 4 K Mmio memory 8 K Shared RAM page size 16 KUsing the AutoLink Feature Type at the promptStandard Installation ConfigurationConﬁguration Requirements Using Auto Conﬁguration Select the correct ring speed and press Enter I N N UChanging Conﬁguration Settings I/O Base Address parameter is automatically highlightedSaving Settings to Use for Installing Other Adapters Installation steps Installing NetworkDrivers Installing the Novell NetWare DOS ODI Driver DEC PathworksMain Menu with Network Drivers Option Selected Updating the Computer Startup Files LSL 3C689 Ipxodi VLM H Login Installing the Ndis 2.01 Driver Installing the OS/2 Network Driver for NetWareBuild a PROTOCOL.INI ﬁle in the Lanman subdirectory Drivername = TLPC3$ Primary Interrupt = Mmio = 0XCC00 Execute the WFW setup program. Type Using the 3C689 Adapter with Windows for WorkgroupsFollow the instructions on the screen To specify the directory, type Using IBM LAN Support Program Drivers Installing the OS/2 Network Driver for Ndis Updating the Current Ndis DriverTroubleshooting Using the TokenDisk Diskette Diagnostic ProgramDiagnostic Test Types Depicts how to use the TokenDisk diskette diagnostic programRunning Diagnostic Tests Group 1 DiagnosticsI N N U Tests Menu Changing the Test Setup Press Enter to start the testsWhen Tests Fail Adapter Statistics Adapter Statistics and InformationAdapter Information Troubleshooting Tips Make sure that your computer is running DOS 3.1 or higherTo print the ﬁle, press Alt+F+P or type About Card Services Verifying Card Services Is InstalledBoot Screen Display CONFIG.SYS FileIf Your Computer Does Not Have Card Services To edit out this command, type REM in front of itSave the CONFIG.SYS ﬁle and reboot the computer At the prompt, typeWrite down the memory ranges that the 3C689 adapter is using Where x stands for exclude, followed by the memory rangeSpecifications Conﬁguration Options Ring SpeedBase Address Mmio Address LocationShared RAM Page Size and Address Range KB / CE000-CFFFFInterrupt Request Level 3Com Bulletin Board Service On-line Technical ServicesTechnical Support 3ComFacts Automated Fax Service World Wide Web SiteAsk3Com on CompuServe To use Ask3Com Log on to CompuServeSupport from Your Network Supplier Details about recent conﬁguration changes, if applicableReturning Products for Repair To obtain an RMA number, call or faxCard Services GlossaryAutoLink Card Information Structure CISDriver IeeePacket Personal Computer Memory Card International AssociationShielded twisted-pair Token ring Unshielded twisted-pairIndex NumericsGroup 1 diagnostic test 6-3 Group 2 diagnostic test Drivers UTP cable network connection Limited Warranty FCC Class a Verification Statement