Compaq PC CARD ADAPTER manual Troubleshooting Tips

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Troubleshooting Tips

6-9

Configuration and Diagnostic Program

Quit Install Test View Select

3Com 3C689: Token Ring Address = 00608C112233

Adapter Information

F1=Help

Slot number:	1		−
Token Ring address:	00600C112233
Token Ring address:	00600C112233
I/O base address:	A20H
Interrupt request level:	3
Ring speed:	16	Mbps
MMIO base address:	CC000H
Shared RAM base address:	D0000H
Shared RAM size:	64	kB
Shared RAM page size:	16	kB

↓

Cancel

[−↓]=Select a Test Group to View [Alt]+<Highlighted Key>=Execute Function

[TAB]=Next Field [SHIFT+TAB]=Previous Field [F1]=Help [ESC]=<Cancel>

Figure 6-7 Adapter Information

Troubleshooting Tips

1Make sure that the 3C689 adapter is operating in a computer containing a Personal Computer Memory Card International Association (PCMCIA) Release 2.01, 16-bit Type II or Type III slot.

The slot must be capable of supporting I/O cards.

2Make sure that the adapter is seated correctly in the slot. Review the adapter installation instructions in Chapter 2.

3Inspect all cables and connections. Use only the supplied cable.

4Make sure that your computer is running DOS 3.1 or higher.

5Use only the 3C689 drivers that are on the TokenDisk diskette that shipped with the 3C689 adapter, or use the IBM LAN Support Program drivers (version 1.33 or higher).

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Contents Member of the TokenLink III product family PC Card Adapter User Guide3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Warranty France, Israel Contents Using the Autolink Feature for Netware About Card Services Page Figures Tables About this Guide How to Use This GuideIntroduction Conventions Install3C689 Adapter Introduction3C689 Adapter Requirements 3C689 Adapter FeaturesAutoLink Installation Installation and Conﬁguration OptionsStandard Installation and Conﬁguration Troubleshooting Card ServicesTranscend PC Link SmartAgent Software Troubleshooting 100% Compatibility Money-Back GuaranteeAdapter Installing the 3C689Unpacking the Adapter STP connectorInserting the Adapter Inserting the 3C689 Adapter Connecting the Adapter to the CableUTP Cable Network Connection Connecting the 3C689 Cable to the NetworkSTP Network Connection Use the supplied STP connector to connectRemove the adapter from your computer Removing the AdapterStore the adapter card in its original or similar packaging Feature for N ET Ware Using the Auto LinkAutoLink Options AutoLink RequirementsCIS memory 4 K Mmio memory 8 K Shared RAM page size 16 K Avoiding Memory Manager ConﬂictsType at the prompt Using the AutoLink FeatureConfiguration Standard InstallationConﬁguration Requirements Using Auto Conﬁguration I N N U Select the correct ring speed and press EnterI/O Base Address parameter is automatically highlighted Changing Conﬁguration SettingsSaving Settings to Use for Installing Other Adapters Installation steps Installing NetworkDrivers DEC Pathworks Installing the Novell NetWare DOS ODI DriverMain Menu with Network Drivers Option Selected Updating the Computer Startup Files LSL 3C689 Ipxodi VLM H Login Installing the OS/2 Network Driver for NetWare Installing the Ndis 2.01 DriverBuild a PROTOCOL.INI ﬁle in the Lanman subdirectory Drivername = TLPC3$ Primary Interrupt = Mmio = 0XCC00 Execute the WFW setup program. Type Using the 3C689 Adapter with Windows for WorkgroupsFollow the instructions on the screen To specify the directory, type Using IBM LAN Support Program Drivers Updating the Current Ndis Driver Installing the OS/2 Network Driver for NdisUsing the TokenDisk Diskette Diagnostic Program TroubleshootingDepicts how to use the TokenDisk diskette diagnostic program Diagnostic Test TypesGroup 1 Diagnostics Running Diagnostic TestsI N N U Tests Menu Press Enter to start the tests Changing the Test SetupWhen Tests Fail Adapter Statistics Adapter Statistics and InformationAdapter Information Make sure that your computer is running DOS 3.1 or higher Troubleshooting TipsTo print the ﬁle, press Alt+F+P or type CONFIG.SYS File About Card ServicesVerifying Card Services Is Installed Boot Screen DisplayAt the prompt, type If Your Computer Does Not Have Card ServicesTo edit out this command, type REM in front of it Save the CONFIG.SYS ﬁle and reboot the computerWhere x stands for exclude, followed by the memory range Write down the memory ranges that the 3C689 adapter is usingSpecifications Mmio Address Location Conﬁguration OptionsRing Speed Base AddressKB / CE000-CFFFF Shared RAM Page Size and Address RangeInterrupt Request Level 3Com Bulletin Board Service On-line Technical ServicesTechnical Support To use Ask3Com Log on to CompuServe 3ComFacts Automated Fax ServiceWorld Wide Web Site Ask3Com on CompuServeDetails about recent conﬁguration changes, if applicable Support from Your Network SupplierTo obtain an RMA number, call or fax Returning Products for RepairCard Information Structure CIS Card ServicesGlossary AutoLinkIeee DriverPersonal Computer Memory Card International Association PacketUnshielded twisted-pair Shielded twisted-pair Token ringNumerics IndexGroup 1 diagnostic test 6-3 Group 2 diagnostic test Drivers UTP cable network connection Limited Warranty FCC Class a Verification Statement