Compaq PC CARD ADAPTER manual Diagnostic Test Types

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6-2 CHAPTER 6: TROUBLESHOOTING

Figure 6-1 depicts how to use the TokenDisk diskette diagnostic program.

Insert TokenDisk diskette

Make diskette drive active

Type: INSTALL

Select

Configuration/Diagnostic/Troubleshooting

Select Test

No (Custom)

Standard test ?

Select Test Setup

Yes

Select test

Select Run Tests

Figure 6-1 Using the TokenDisk Diskette Diagnostic Program

Diagnostic Test Types

The tests performed by the TokenDisk diskette Configuration and Diagnostic Program are divided into Group 1 and Group 2 tests.

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Contents PC Card Adapter User Guide Member of the TokenLink III product family3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Warranty France, Israel Contents Using the Autolink Feature for Netware About Card Services Page Figures Tables How to Use This Guide About this GuideIntroduction Install ConventionsIntroduction 3C689 Adapter3C689 Adapter Features 3C689 Adapter RequirementsInstallation and Configuration Options AutoLink InstallationStandard Installation and Configuration Card Services TroubleshootingTranscend PC Link SmartAgent Software Troubleshooting Money-Back Guarantee 100% CompatibilityInstalling the 3C689 AdapterSTP connector Unpacking the AdapterInserting the Adapter Connecting the Adapter to the Cable Inserting the 3C689 AdapterConnecting the 3C689 Cable to the Network UTP Cable Network ConnectionUse the supplied STP connector to connect STP Network ConnectionRemoving the Adapter Remove the adapter from your computerStore the adapter card in its original or similar packaging Using the Auto Link Feature for N ET WareAutoLink Requirements AutoLink OptionsAvoiding Memory Manager Conflicts CIS memory 4 K Mmio memory 8 K Shared RAM page size 16 KUsing the AutoLink Feature Type at the promptStandard Installation ConfigurationConfiguration Requirements Using Auto Configuration Select the correct ring speed and press Enter I N N UChanging Configuration Settings I/O Base Address parameter is automatically highlightedSaving Settings to Use for Installing Other Adapters Installing Network Installation stepsDrivers Installing the Novell NetWare DOS ODI Driver DEC PathworksMain Menu with Network Drivers Option Selected Updating the Computer Startup Files LSL 3C689 Ipxodi VLM H Login Installing the Ndis 2.01 Driver Installing the OS/2 Network Driver for NetWareBuild a PROTOCOL.INI file in the Lanman subdirectory Drivername = TLPC3$ Primary Interrupt = Mmio = 0XCC00 Using the 3C689 Adapter with Windows for Workgroups Execute the WFW setup program. TypeFollow the instructions on the screen To specify the directory, type Using IBM LAN Support Program Drivers Installing the OS/2 Network Driver for Ndis Updating the Current Ndis DriverTroubleshooting Using the TokenDisk Diskette Diagnostic ProgramDiagnostic Test Types Depicts how to use the TokenDisk diskette diagnostic programRunning Diagnostic Tests Group 1 DiagnosticsI N N U Tests Menu Changing the Test Setup Press Enter to start the testsWhen Tests Fail Adapter Statistics and Information Adapter StatisticsAdapter Information Troubleshooting Tips Make sure that your computer is running DOS 3.1 or higherTo print the file, press Alt+F+P or type About Card Services Verifying Card Services Is InstalledBoot Screen Display CONFIG.SYS FileIf Your Computer Does Not Have Card Services To edit out this command, type REM in front of itSave the CONFIG.SYS file and reboot the computer At the prompt, typeWrite down the memory ranges that the 3C689 adapter is using Where x stands for exclude, followed by the memory rangeSpecifications Configuration Options Ring SpeedBase Address Mmio Address LocationShared RAM Page Size and Address Range KB / CE000-CFFFFInterrupt Request Level On-line Technical Services 3Com Bulletin Board ServiceTechnical Support 3ComFacts Automated Fax Service World Wide Web SiteAsk3Com on CompuServe To use Ask3Com Log on to CompuServeSupport from Your Network Supplier Details about recent configuration changes, if applicableReturning Products for Repair To obtain an RMA number, call or faxCard Services GlossaryAutoLink Card Information Structure CISDriver IeeePacket Personal Computer Memory Card International AssociationShielded twisted-pair Token ring Unshielded twisted-pairIndex NumericsGroup 1 diagnostic test 6-3 Group 2 diagnostic test Drivers UTP cable network connection Limited Warranty FCC Class a Verification Statement