Compaq PC CARD ADAPTER manual I N N U

Page 50

6-4 CHAPTER 6: TROUBLESHOOTING

The following instructions assume that you have started the program and are at the main menu. To start the diagnostic tests, follow these steps:

1Select the option Conﬁguration/Diagnostic/Troubleshooting, as shown in Figure 6-2.

TokenDisk for the TokenLink III PC Card Adapter

ESC=Cancel	F1=Help
M A I N	M E N U

Auto Installation with Configuration (AutoLink)

NetWare DOS ODI Client

Standard Installation and Configuration

Auto Configure 3Com PC Card Adapter

Network Drivers ...

Configuration/Diagnostic/Troubleshooting ...

General Information/Release Notes

Program & information for configuring/testing/troubleshooting adapters

[ENTER]=Execute Function [−↓]=Scroll

[F1]=Help [ESC]=<Cancel>

Figure 6-2 Main Menu with Conﬁguration/Diagnostic/Troubleshooting Selected

2When the Conﬁguration and Diagnostic screen appears, select Conﬁguration and Diagnostic Program.

Figure 6-3 shows the subsequent screen, indicating the installed adapter and its token ring address.

3From the Test pull-down menu, select Run Tests, as shown in Figure 6-3.

The Run Tests dialog box appears, as shown in Figure 6-4.

Image 50

Contents PC Card Adapter User Guide Member of the TokenLink III product family3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Warranty France, Israel Contents Using the Autolink Feature for Netware About Card Services Page Figures Tables Introduction How to Use This GuideAbout this Guide Install ConventionsIntroduction 3C689 Adapter3C689 Adapter Features 3C689 Adapter RequirementsStandard Installation and Conﬁguration Installation and Conﬁguration OptionsAutoLink Installation Transcend PC Link SmartAgent Software Card ServicesTroubleshooting Troubleshooting Money-Back Guarantee 100% CompatibilityInstalling the 3C689 AdapterInserting the Adapter STP connectorUnpacking the Adapter Connecting the Adapter to the Cable Inserting the 3C689 AdapterConnecting the 3C689 Cable to the Network UTP Cable Network ConnectionUse the supplied STP connector to connect STP Network ConnectionStore the adapter card in its original or similar packaging Removing the AdapterRemove the adapter from your computer Using the Auto Link Feature for N ET WareAutoLink Requirements AutoLink OptionsAvoiding Memory Manager Conﬂicts CIS memory 4 K Mmio memory 8 K Shared RAM page size 16 KUsing the AutoLink Feature Type at the promptStandard Installation ConfigurationConﬁguration Requirements Using Auto Conﬁguration Select the correct ring speed and press Enter I N N UChanging Conﬁguration Settings I/O Base Address parameter is automatically highlightedSaving Settings to Use for Installing Other Adapters Drivers Installing NetworkInstallation steps Installing the Novell NetWare DOS ODI Driver DEC PathworksMain Menu with Network Drivers Option Selected Updating the Computer Startup Files LSL 3C689 Ipxodi VLM H Login Installing the Ndis 2.01 Driver Installing the OS/2 Network Driver for NetWareBuild a PROTOCOL.INI ﬁle in the Lanman subdirectory Drivername = TLPC3$ Primary Interrupt = Mmio = 0XCC00 Follow the instructions on the screen Using the 3C689 Adapter with Windows for WorkgroupsExecute the WFW setup program. Type To specify the directory, type Using IBM LAN Support Program Drivers Installing the OS/2 Network Driver for Ndis Updating the Current Ndis DriverTroubleshooting Using the TokenDisk Diskette Diagnostic ProgramDiagnostic Test Types Depicts how to use the TokenDisk diskette diagnostic programRunning Diagnostic Tests Group 1 DiagnosticsI N N U Tests Menu Changing the Test Setup Press Enter to start the testsWhen Tests Fail Adapter Information Adapter Statistics and InformationAdapter Statistics Troubleshooting Tips Make sure that your computer is running DOS 3.1 or higherTo print the ﬁle, press Alt+F+P or type Boot Screen Display About Card ServicesVerifying Card Services Is Installed CONFIG.SYS FileSave the CONFIG.SYS ﬁle and reboot the computer If Your Computer Does Not Have Card ServicesTo edit out this command, type REM in front of it At the prompt, typeWrite down the memory ranges that the 3C689 adapter is using Where x stands for exclude, followed by the memory rangeSpecifications Base Address Conﬁguration OptionsRing Speed Mmio Address LocationShared RAM Page Size and Address Range KB / CE000-CFFFFInterrupt Request Level Technical Support On-line Technical Services3Com Bulletin Board Service Ask3Com on CompuServe 3ComFacts Automated Fax ServiceWorld Wide Web Site To use Ask3Com Log on to CompuServeSupport from Your Network Supplier Details about recent conﬁguration changes, if applicableReturning Products for Repair To obtain an RMA number, call or faxAutoLink Card ServicesGlossary Card Information Structure CISDriver IeeePacket Personal Computer Memory Card International AssociationShielded twisted-pair Token ring Unshielded twisted-pairIndex NumericsGroup 1 diagnostic test 6-3 Group 2 diagnostic test Drivers UTP cable network connection Limited Warranty FCC Class a Verification Statement