Onkyo SR805 instruction manual Troubleshooting, 113

Page 113

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [STANDBY/ON] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

STANDBY/ON

VCR/DVR

Note that resetting the AV receiver will delete your radio presets and custom settings.

Power

Can’t turn on the AV receiver

Make sure that the power cord is plugged into the wall outlet properly.

Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it back in again.

The AV receiver turns off as soon as it’s turned on

The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord discon- nected for 1 hour. After that, reconnect the power cord and set the volume to maximum. If the AV receiver stays on, set the volume to minimum, disconnect the power cord, and reconnect your speakers and input sources. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound or it’s very quiet

Make sure that the digital input is assigned to the input selector (page 52).

Make sure that the correct audio input is selected (page 70).

Make sure that all audio connecting plugs are pushed in all the way (page 27).

Make sure that the polarity of the speaker cables is correct, and that the bare wire is in contact with the metal part of each speaker terminal (page 22).

Make sure that the speaker cables are not shorting.

Check the volume (page 62). The AV receiver is designed for home theater enjoyment and has a wide volume range for precise adjustment.

If the MUTING indicator is flashing on the display, press the remote controller’s [MUTING] button to unmute the AV receiver (page 68).

While a pair of headphones is connected to the PHONES jack, no sound is output by the main room speakers (page 69).

Check the digital audio output settings on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

With some DVD-Video discs, you need to select an audio format from a menu or with the AUDIO button on your DVD player’s remote controller.

If your turntable uses an MC cartridge, you must use an MC head amp or MC transformer (page 40).

Check the speaker settings (pages 86–91).

If the digital signal format is set to PCM or DTS, set it to Auto (page 70).

If there’s no sound from a DVD player connected to an HDMI IN, check the DVD player’s output settings, and be sure to select a compatible audio format.

Only the front speakers produce sound

When the Stereo listening mode is selected, only the front speakers and subwoofer produce sound.

In the Mono listening mode, only the front speakers output sound if the Output Speaker setting is set to L/R (page 83).

Check the Speaker Configuration (page 86).

Only the center speaker produces sound

If you use the Dolby Pro Logic IIx Movie or Dolby Pro Logic IIx Music listening mode with a mono source, such as an AM radio station or mono TV pro- gram, the sound will be concentrated in the center speaker.

In the Mono listening mode, only the front speakers output sound if the Output Speaker setting is set to C (page 83).

Check the Speaker Configuration (page 86).

The surround speakers produce no sound

When the Stereo or Mono listening mode is selected, the surround speakers produce no sound.

Depending on the source and the current listening mode, not much sound may be produced by the sur- round speakers. Try another listening mode (page 71).

Check the Speaker Configuration (page 86).

The center speaker produces no sound

When the Stereo listening mode is selected, the center speaker produces no sound.

In the Mono listening mode, only the front speakers output sound if the Output Speaker setting is set to L/R (page 83).

Check the Speaker Configuration (page 86).

The surround back speakers produce no sound

The surround back speakers are not used with all lis- tening modes. Try another listening mode (page 71).

Not much sound may be produced by the surround back speakers with some sources.

Check the Speaker Configuration (page 86).

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Contents TX-SR875 TX-SR805 Avis Important Safety InstructionsPower PrecautionsFor models having a power cord with a polarized plug FCC Information for UserFor British models PrecautionsContents Features Make sure you have the following accessories Supplied AccessoriesPower cord THX Ultra2Zone 2 Room Zone 3 Room Multiroom CapabilityMain Room Front Panel Getting to Know the AV ReceiverGetting to Know the AV Receiver Display Rear Panel Digital Optical in 1, 2, and OUT Digital Coaxial in 1, 2,GND screw Front L/R, CENTER, Surr L/R, and Surr Back L/R SpeakersUsing the Remote Controller Remote ControllerInstalling the Batteries RECEIVER/TAPE Mode Remote ControllerAbout the Remote Controller Modes Remote Mode buttons Listening Mode buttonsTape mode Standby buttonDVD Mode CD/MD/CDR Modes Dock Mode Enjoying Home Theater Connecting Your SpeakersSubwoofer Surround back left and right speakersConnecting Your Speakers Connecting Your SpeakersConnecting the Speaker Cables Speaker Connection PrecautionsFully insert the bare wire Strip about 5/8Bi-amping Speaker Hookup Bi-amping the Front SpeakersBridged Speaker Hookup Bridging the Front Speakers TX-SR875 onlyConnecting the Indoor FM Antenna Connecting AntennasConnecting the AM Loop Antenna Attach the FM antenna, as shown American ModelConnecting an Outdoor FM Antenna Connecting AntennasConnecting an Outdoor AM Antenna Using a TV/FM Antenna SplitterAbout AV Connections Connecting Your ComponentsOptical Digital Jacks AV Connection Color CodingConnecting Audio and Video Signals to the AV Receiver Connecting Your ComponentsHdmi Monitor Setting Set to Yes Which Connections Should I Use?TV, projector, etc Video Signal Flow Chart DVD player, etc Hdmi Monitor Setting Set to NoAudio Signal Flow Chart DVD player, etc Audio Connection FormatsVideo Connection Connecting a TV or ProjectorAudio Connection HintOr the other Connecting a DVD playerDVD player Hooking Up the Multichannel InputVCR or DVR Connecting a VCR or DVR for PlaybackDigital Optical OUT Connecting a VCR or DVR for RecordingSatellite, cable, set-top box, etc About Hdmi Connecting Components with HdmiSupported Audio Formats About Copyright ProtectionMaking Hdmi Connections Video SignalsAudio Signals Game Console Connecting a Game ConsoleCamcorder, etc Connecting a Camcorder or Other AV ComponentConnecting a Turntable Connecting a CD PlayerStep CD playerPower amplifier Connecting a Cassette, CDR, MiniDisc, or DAT RecorderConnecting a Power Amplifier European model Connecting an RI DockConnecting the Power Cord Connecting Onkyo ComponentsMalfunction Some components may not support all Functions WorkDo the automatic speaker setup-this is essential Set the Power switch to the on positionTurning On the AV Receiver Turning On and StandbySpeaker Settings First Time SetupHdmi Monitor Setup First Time SetupButtons to select 1. Input/Output Assign, and then press EnterButtons to select Resolution Using the Hdmi OUT ButtonCurrent setting is displayed Press the Hdmi OUT buttonHdmi Input menu appears Hdmi Input SetupVersion OUTFirst Time Setup Assign, and then press Component Video Input SetupInput/Output Assign menu AppearsChanging the Input Display These are the default assignments Digital Input SetupDigital Input menu appears Input selector Audio inputUsing the Digital Input Button Tor Analog Input SetupButtons to select an input selec Using Audyssey MultEQ XT Automatic Speaker Setup Audyssey MultEQ XTMeasurement Positions 1st measurement positionConnect it to the Setup MIC Place the setup microphone atWhen prompted, place the setup Turn on the AV receiverWhen the calculations are com Error MessagesDisconnect the setup micro Phone Plete, the following screenWriting Error Speaker Detect ErrorOne of the front speakers has not been detected One of the surround speakers has not been detectedUsing a Powered Subwoofer Changing the Speaker Settings ManuallyReviewing the Results You want to review, and thenButtons to select 6. Miscella TV Format Setup Not North American modelsNeous, and then press Enter Buttons to select TV FormatHardware Setup menu appears AM Frequency Step Setup on some modelsButtons to select 7. Hardware Buttons to select AM FreqSelect a listening mode and enjoy SettingsSee Using the Listening Modes on Playing Your AV ComponentsListening to AM/FM Stations Tuning into AM/FM Radio StationsListening to the Radio Listening to the Radio Tuning into Stations by FrequencyDisplaying AM/FM Radio Information Followed by the D.TUN buttonWhat is RDS? Using RDS not North American modelRDS Program Types PTY This allows you to search RDS radio stations by type seeListening to Traffic News TP Displaying Radio Text RTFinding Stations by Type PTY Deleting Presets Presetting AM/FM StationsSelecting Presets Setting the Display Brightness Adjusting Speaker LevelsCommon Functions Muting the AV ReceiverUsing Headphones Using the Sleep TimerCommon Functions Displaying Source InformationSelecting Audio Inputs Specifying the Digital Signal Format Selecting with the Remote Controller Using the Listening ModesSelecting the Listening Modes Selecting on the AV ReceiverAnalog and PCM Sources Using the Listening ModesListening Modes Available for Each Source Format Sacd DSD, Dolby Digital, and Dolby Digital Plus SourcesDTS-ES TrueHD and DTS SourcesDTS-HD Sources About the Listening Modes Use this mode with any stereo movie e.g., TV, DVD, VHSSound is output by the front left and right speakers DTS NEO6DSD Onkyo Original DSP Modes Recording from Different AV Sources RecordingRecording the Input Source Menu Map Onscreen Setup MenusMain menu SubmenuUsing the Re-EQ Function Adjusting the Listening ModesUsing the Late Night Function Tone Control Settings Adjusting the Listening ModesAudio Adjust PLIIx/Neo6 Settings Direct SettingMultiplex/Mono Settings Dolby Digital Settings Listening Mode PresetsTheater-Dimensional Setting LFE Level SettingsAudio formats supported by that input selector appear Speaker Setup Advanced SetupSpeaker Settings Buttons to select SubwooferCrossover frequency Advanced SetupDouble Bass Low-Pass Filter for the LFE ChannelSpeaker Distance Speaker Level Calibration Equalizer Settings THX Audio Setup Woofer, and use the Left Source SetupButtons to select THX Sub Name Edit IntelliVolumeSync You want to give a custom nameSatellite Radio When you’ve finished, useSirius Parental Lock Arrow Buttons To display the following screenVolume Setup Miscellaneous SetupVolume Display Maximum VolumeOSD Setup Zone 2 and Zone Hardware SetupRemote Control Analog Multich Lock Lock Setup100 Connecting Your Zone 2 Speakers Directly to the AV receiver Connecting ZoneConnecting Your Zone 2 Speakers to an Amp in Zone Zone 2 and Zone102 Connecting Your Zone 3 SpeakersZone 2 and Zone Zone 2 Video Output TX-SR875 only103 Powered Zone 2 SettingUsing Zone 2 and Zone Zone 2/Zone 3 Out SettingsThis section explains how to use Zone 2 and Zone 104105 On the remote controller, pressSelecting an Input Source for Zones Turning Off ZonesAdjusting the Tone of Zone Adjusting the Volume of Zones Muting ZonesAdjusting the Balance of Zones 106Using a Multiroom Kit with a Cabinet Using a Multiroom Kit with Zone 2/3Using a Multiroom Kit with Other Components 107108 Entering Remote Control CodesControlling Other Components Remote Control Codes for Onkyo Components Connected via Resetting the Remote ControllerResetting the Remote Mode Buttons 109CH +/-, TV CH + 110CH + Eject111 Learning Commands112 Using MacrosMaking Macros Running Macros113 Troubleshooting114 Troubleshooting115 116 117 SpecificationsSpecifications 118Audio Outputs Control TerminalMemo Onkyo U.S.A. Corporation 120Onkyo Europe Electronics GmbH Onkyo Europe UK Office