Onkyo SR805 instruction manual 114, Troubleshooting

Page 114

Troubleshooting—Continued

While Powered Zone 2 is being used, playback in the main room is reduced to 5.1-channels and the sur- round back speakers produce no sound (page 101).

The subwoofer produces no sound

If the source material contains no audio in the LFE channel, the subwoofer produces no sound.

Check the Speaker Configuration (page 86).

The Zone 2/3 speakers produce no sound

The Zone 2/3 speakers only output sources that are connected to an analog input. Check to see if the source component is connected to an analog input.

On the TX-SR875, Powered Zone 2 cannot be used if the Speaker Type is set to Bi-Amp or BTL (page 45).

There’s no sound with a certain signal format

Check the digital audio output setting on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

With some DVD-Video discs, you need to select an audio format from a menu or with the AUDIO button on your DVD player’s remote controller.

Can’t get 6.1- or 7.1-channel playback

While Powered Zone 2 is being used, playback in the main room is reduced to 5.1-channels and the sur- round back speakers produce no sound (page 101).

Can’t select the Pure Audio listening mode

The Pure Audio listening mode cannot be selected while Zone 2 is on.

The volume cannot be set to +18 dB (99)

Check to see if a maximum volume has been set (page 96).

After the Automatic Speaker Setup function has been run, or the volume level of each individual speaker has been adjusted (pages 68 and 90), the maximum vol- ume may be reduced.

Noise can be heard

Using cable ties to bundle audio cables with power cords, speaker cables, and so on can degrade audio performance, so don’t use them.

An audio cable may be picking up interference. Try repositioning your cables.

The Late Night function doesn’t work

• Make sure that the source is Dolby Digital (page 81).

The analog multichannel input doesn’t work

Check the multichannel input connections (page 32).

Make sure that the multichannel input is assigned to the input selector (page 54).

Make sure that the multichannel input is selected (page 70).

Check the audio output settings on your DVD player.

About DTS signals

When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a mal- function.

When DTS program material ends and the DTS bit- stream stops, the AV receiver remains in DTS listen- ing mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, as the AV receiver does not switch formats immediately, you may not hear any- thing, in which case you should stop your player for about 3 seconds, and then resume playback.

With some CD players, you won’t be able to playback DTS material properly even though your player is con- nected to a digital input on the AV receiver. This is usually because the DTS bitstream has been processed (e.g., output level, sampling rate, or frequency response changed) and the AV receiver doesn’t recog- nize it as a genuine DTS signal. In such cases, you may hear noise.

The beginning of audio received by an HDMI IN can’t be heard

Since it takes longer to identify the format of an HDMI signal than it does for other digital audio sig- nals, sound may not be output immediately.

Video

There’s no picture

Make sure that all video connecting plugs are pushed in all the way (page 27).

Make sure that each video component is properly con- nected.

On your TV, make sure that the video input to which the AV receiver is connected is selected.

While the Pure Audio listening mode is selected, the video circuitry is turned off and only the HDMI OUT outputs video signals.

If your TV is connected to the HDMI OUT, set the HDMI Monitor setting to Yes (page 46), and select “- - -” in the “HDMI Input Setup” on page 48 to watch composite video, S-Video,and component video sources.

If your TV is connected to the COMPONENT VIDEO OUT, set the HDMI Monitor setting to No (page 46), and select “- - -” in the “Component Video Input Setup” on page 50 to watch composite video and S-Video sources.

If the video source is connected to a component video input, your TV must be connected to the COMPO- NENT VIDEO OUT or HDMI OUT (page 28).

If the video source is connected to an HDMI input, your TV must be connected to the HDMI OUT (page 28).

There’s no picture from a source connected to an HDMI IN

When the HDMI Monitor setting is set to No, and the Resolution setting is set to anything other than Through (see page 46), no video is output by the

HDMI OUT.

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Contents TX-SR875 TX-SR805 Important Safety Instructions AvisFor models having a power cord with a polarized plug PrecautionsPower FCC Information for UserPrecautions For British modelsContents Features Power cord Supplied AccessoriesMake sure you have the following accessories THX Ultra2Multiroom Capability Main RoomZone 2 Room Zone 3 Room Getting to Know the AV Receiver Front PanelGetting to Know the AV Receiver Display Rear Panel GND screw Digital Coaxial in 1, 2,Digital Optical in 1, 2, and OUT Front L/R, CENTER, Surr L/R, and Surr Back L/R SpeakersRemote Controller Installing the BatteriesUsing the Remote Controller Remote Controller About the Remote Controller ModesRECEIVER/TAPE Mode Tape mode Listening Mode buttonsRemote Mode buttons Standby buttonDVD Mode CD/MD/CDR Modes Dock Mode Subwoofer Connecting Your SpeakersEnjoying Home Theater Surround back left and right speakersConnecting Your Speakers Connecting Your SpeakersFully insert the bare wire Speaker Connection PrecautionsConnecting the Speaker Cables Strip about 5/8Bi-amping the Front Speakers Bi-amping Speaker HookupBridging the Front Speakers TX-SR875 only Bridged Speaker HookupConnecting the AM Loop Antenna Connecting AntennasConnecting the Indoor FM Antenna Attach the FM antenna, as shown American ModelConnecting an Outdoor AM Antenna Connecting AntennasConnecting an Outdoor FM Antenna Using a TV/FM Antenna SplitterOptical Digital Jacks Connecting Your ComponentsAbout AV Connections AV Connection Color CodingHdmi Monitor Setting Set to Yes Connecting Your ComponentsConnecting Audio and Video Signals to the AV Receiver Which Connections Should I Use?Audio Signal Flow Chart DVD player, etc Hdmi Monitor Setting Set to NoTV, projector, etc Video Signal Flow Chart DVD player, etc Audio Connection FormatsAudio Connection Connecting a TV or ProjectorVideo Connection HintConnecting a DVD player Or the otherHooking Up the Multichannel Input DVD playerConnecting a VCR or DVR for Playback VCR or DVRConnecting a VCR or DVR for Recording Digital Optical OUTSatellite, cable, set-top box, etc Supported Audio Formats Connecting Components with HdmiAbout Hdmi About Copyright ProtectionVideo Signals Audio SignalsMaking Hdmi Connections Connecting a Game Console Game ConsoleConnecting a Camcorder or Other AV Component Camcorder, etcStep Connecting a CD PlayerConnecting a Turntable CD playerConnecting a Cassette, CDR, MiniDisc, or DAT Recorder Connecting a Power AmplifierPower amplifier Connecting an RI Dock European modelMalfunction Some components may not support all Functions Connecting Onkyo ComponentsConnecting the Power Cord WorkTurning On the AV Receiver Set the Power switch to the on positionDo the automatic speaker setup-this is essential Turning On and StandbyFirst Time Setup Speaker SettingsButtons to select 1. Input/Output First Time SetupHdmi Monitor Setup Assign, and then press EnterCurrent setting is displayed Using the Hdmi OUT ButtonButtons to select Resolution Press the Hdmi OUT buttonVersion Hdmi Input SetupHdmi Input menu appears OUTFirst Time Setup Input/Output Assign menu Component Video Input SetupAssign, and then press AppearsChanging the Input Display Digital Input menu appears Digital Input SetupThese are the default assignments Input selector Audio inputUsing the Digital Input Button Analog Input Setup Buttons to select an input selecTor Measurement Positions Automatic Speaker Setup Audyssey MultEQ XTUsing Audyssey MultEQ XT 1st measurement positionWhen prompted, place the setup Place the setup microphone atConnect it to the Setup MIC Turn on the AV receiverDisconnect the setup micro Phone Error MessagesWhen the calculations are com Plete, the following screenOne of the front speakers has not been detected Speaker Detect ErrorWriting Error One of the surround speakers has not been detectedReviewing the Results Changing the Speaker Settings ManuallyUsing a Powered Subwoofer You want to review, and thenNeous, and then press Enter TV Format Setup Not North American modelsButtons to select 6. Miscella Buttons to select TV FormatButtons to select 7. Hardware AM Frequency Step Setup on some modelsHardware Setup menu appears Buttons to select AM FreqSee Using the Listening Modes on SettingsSelect a listening mode and enjoy Playing Your AV ComponentsTuning into AM/FM Radio Stations Listening to the RadioListening to AM/FM Stations Displaying AM/FM Radio Information Tuning into Stations by FrequencyListening to the Radio Followed by the D.TUN buttonRDS Program Types PTY Using RDS not North American modelWhat is RDS? This allows you to search RDS radio stations by type seeDisplaying Radio Text RT Finding Stations by Type PTYListening to Traffic News TP Presetting AM/FM Stations Selecting PresetsDeleting Presets Common Functions Adjusting Speaker LevelsSetting the Display Brightness Muting the AV ReceiverCommon Functions Using the Sleep TimerUsing Headphones Displaying Source InformationSelecting Audio Inputs Specifying the Digital Signal Format Selecting the Listening Modes Using the Listening ModesSelecting with the Remote Controller Selecting on the AV ReceiverUsing the Listening Modes Listening Modes Available for Each Source FormatAnalog and PCM Sources DSD, Dolby Digital, and Dolby Digital Plus Sources SacdTrueHD and DTS Sources DTS-ESDTS-HD Sources Sound is output by the front left and right speakers Use this mode with any stereo movie e.g., TV, DVD, VHSAbout the Listening Modes DTS NEO6DSD Onkyo Original DSP Modes Recording Recording the Input SourceRecording from Different AV Sources Main menu Onscreen Setup MenusMenu Map SubmenuAdjusting the Listening Modes Using the Late Night FunctionUsing the Re-EQ Function Adjusting the Listening Modes Audio AdjustTone Control Settings Direct Setting Multiplex/Mono SettingsPLIIx/Neo6 Settings Theater-Dimensional Setting Listening Mode PresetsDolby Digital Settings LFE Level SettingsAudio formats supported by that input selector appear Speaker Settings Advanced SetupSpeaker Setup Buttons to select SubwooferAdvanced Setup Crossover frequencyLow-Pass Filter for the LFE Channel Double BassSpeaker Distance Speaker Level Calibration Equalizer Settings THX Audio Setup Source Setup Buttons to select THX SubWoofer, and use the Left Sync IntelliVolumeName Edit You want to give a custom nameSirius Parental Lock When you’ve finished, useSatellite Radio Arrow Buttons To display the following screenVolume Display Miscellaneous SetupVolume Setup Maximum VolumeOSD Setup Hardware Setup Remote ControlZone 2 and Zone Analog Multich Lock Setup 100Lock Connecting Your Zone 2 Speakers to an Amp in Zone Connecting ZoneConnecting Your Zone 2 Speakers Directly to the AV receiver Zone 2 and ZoneZone 2 and Zone Connecting Your Zone 3 Speakers102 Zone 2 Video Output TX-SR875 onlyPowered Zone 2 Setting 103This section explains how to use Zone 2 and Zone Zone 2/Zone 3 Out SettingsUsing Zone 2 and Zone 104Selecting an Input Source for Zones On the remote controller, press105 Turning Off ZonesAdjusting the Balance of Zones Adjusting the Volume of Zones Muting ZonesAdjusting the Tone of Zone 106Using a Multiroom Kit with Other Components Using a Multiroom Kit with Zone 2/3Using a Multiroom Kit with a Cabinet 107Entering Remote Control Codes Controlling Other Components108 Resetting the Remote Mode Buttons Resetting the Remote ControllerRemote Control Codes for Onkyo Components Connected via 109CH + 110CH +/-, TV CH + EjectLearning Commands 111Making Macros Using Macros112 Running MacrosTroubleshooting 113Troubleshooting 114115 116 Specifications 117Audio Outputs 118Specifications Control TerminalMemo Onkyo Europe Electronics GmbH 120Onkyo U.S.A. Corporation Onkyo Europe UK Office